TBS 保理服务通过技术和服务让卡车运输变得更加轻松，帮助驾驶员建立基础、保持合规性、找到货物并更快地获得报酬。
TBS Factoring Service（tbsfactoring.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 102 条用户评价，属于金钱与保险分类，口碑一般。评价两极分化：52% 给出 4 星及以上，同时 44% 打了 1 星；商家回复了 85% 的差评；近 12 个月新增 10 条。数据最后更新于 2026-08-12。
我的妻子在这家公司的销售部门工作了大约 6 年。她的销售额总是名列前茅，或者月复一月紧随其后的第二或第三位。在新冠疫情期间，她被诊断出患有狼疮、慢性病和类风湿性关节炎，此外她还患有自童年起就患有的严重且不受控制的哮喘。这家公司几乎削减了佣金，因此销售部门的每个人都大幅减薪，几个月前，他们对预计的电话时间、发送的申请等制定了一系列规则。随着这一切的发生，她很多时候呼吸困难，有些人错过了一周的打电话时间，她在 FMLA，医生发送了文件解释了一切，他们知道发生了什么事，同意 FMLA 文件并在她的电话时间与她合作，然后就停下来解雇了她。首先，他们试图骗她辞职，承诺给她一封推荐信，并向她支付未使用的 PTO，无论如何他们都必须支付，但仍然没有付给她全部费用。现在他们抗议她失业，就像她故意做错事而被解雇一样。看看这里6月14日的评论，它会告诉你她是这家公司的什么样的员工，然后阅读所有一星评论，如果他们愿意做这样一个敬业的长期员工，你认为他们会对美国各地的卡车司机做什么。感谢您的阅读
这家公司的客户服务很糟糕，在电话上花几个小时试图得到答案，没有人接电话，发送电子邮件，不回复，他们得到报酬，但他们仍然不做他们的工作，我们收到退款，将近一年没有付款，他们不这样做。你知道我们必须做他们的工作。因此，人们远离这家公司，而且我知道还有其他公司试图取消与他们的合作，而他仍然将公司作为人质，无论他做什么
Hi Tony. Unfortunately, we have been unable to identify you as a TBS client with the information that you provided. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, please call 866-899-7080 or email [email protected].
特蕾西从始至终都给了我很大的帮助。她帮助我建立并激活了我的权限，一直到我在 TBS 获得了第一次付款保理。她总是回复我发送的每一封电子邮件，并立即得到我需要的答案。她甚至在事情变得有点困难时鼓励我。谢谢，特蕾西！
Thank you so much for the 5-star review, Devin! We're thrilled to hear about your positive experience with Traci. At TBS, we are dedicated to providing excellent support and ensuring our clients' success. We appreciate your kind words and thank you for choosing TBS!
如果您正在阅读这篇评论，我不建议与这家公司签约！ 坏坏坏..他们做每件事都花时间！您必须发送电子邮件才能得到回电（祝您好运）。我自 2015 年以来一直在这家公司工作。我使用的经纪人从未遇到过任何真正的问题，所以你会认为没有问题[因此]相信这些人的评论。 顺便说一句，他们也不会释放我！
We are sorry your experience with TBS did not match your expectations. We have investigated your concerns further to help find a solution to the issue and a TBS representative will be in touch. Should you have any additional questions or concerns, please call 866-899-7080 or email at [email protected].
Tbs 不再关心他们的客户了，我们花了 4 天的时间预付柴油，并花了一周的时间付款，因为他们每天都在等待经纪人验证 我每周不能工作超过一次旅行，或者不工作，因为 tbs 需要很长时间才能提供付款 承接的工程公司 远离tbs工厂
Hi Beatriz. We understand how frustrating it can be to have your cash flow disrupted, and we apologize for any inconvenience caused. Please know that all factored loads must go through our verification processes prior to funding. This is a necessary step to ensure proper funding and to protect both our clients and TBS. We are continually working to streamline our processes to minimize delays and better serve our clients. If you have any specific concerns or need further assistance, please do not hesitate to reach out to our Client Services team by phone at 800-207-7661 or via chat through our TBS: GetPaid® app.
TBS 是一家非常适合开展业务的公司。代表非常有帮助。
Thank you for the 5-star review, Brian! We're thrilled to hear about your positive experience with our representatives. Your feedback reinforces our commitment to delivering outstanding service. We value your partnership, and thank you for choosing TBS!
我不会推荐这家保理公司。 他们不回应付款查询！ 给你一个逃避，只是为了不向诚实的工人付钱！
Hi, John. We are sorry your experience with TBS did not match your expectations. Unfortunately, we are unable to identify you as a TBS client with the information that has been provided. We encourage all clients to reach out to our Customer Service teams to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, please call 866-899-7080 or email [email protected].
我在这家公司工作了三年，他们是迄今为止我接触过的最糟糕的公司。您可以在周五凌晨 1 点提交负载，但直到周一才会得到处理。他们撒谎说他们正在等待经纪人，但那是谎言。我已经让经纪人在电子邮件中抄送我，以确认负载已下降。我试图考虑另一家公司的因素，他们非常生气，我最终只是留下来。我绝对对此感到遗憾。他们已经发展壮大，却不知道如何让客户对他们满意。
Hi Wayne. We are sorry your experience with TBS did not match your expectations. Your feedback is an essential part of our efforts to improve our services and meet your business needs as a valued TBS client. We want to assure you that all factored loads are subject to our verification processes prior to funding. However, there are different factors that can result in potential delays of receiving payment, such as pending broker verification, missing paperwork, or credit related issues. If you have any further concerns, inquires or questions regarding your account, our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. We value your partnership and thank you for choosing TBS.
我发送大量货物进行保理，他们可能会支付 11 中的 3 然后表现得好像他们需要更多文书工作。我寄了更多的文件，然后他们表现得好像没有收到一样。我打电话然后他们再支付 1 或 2 个 BOL。我最近一直打电话，却一直没有接到回电。我打电话给经纪人，发现 BOL 已支付，但我仍然没有从 TBS 获得支付。他们还欠我大约 2,000 美元，经纪人已支付但不会支付给我。不要与他们做生意，他们似乎遇到了财务问题，并且不会再做生意了。与他们做生意你会失去生意。
We are sorry your experience with TBS did not match your expectations. We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, please call 866-899-7080 or email [email protected].
自 2004 年以来一直在 TBS Factoring 工作，过去两年过得很糟糕。客户服务似乎跟不上。我不知道我的客户代表是谁，他们变化太大了。我遇到的最大问题是向经纪人收取的费用过高以及向我的账户支付的费用过高，当我在本周末检查我的银行账户时，纠正已经为时已晚。现在退款了！分解负载的 10% 到 25%。当你开始平衡你的银行账户时，这会很痛苦。今年我收到了超过 12,000 美元的退款。在这里，我们再次向经纪人收取过高的费用并向我的账户支付过高的费用。我知道在提交之前我会仔细检查我的附件 B，那些处理文书工作的人不称职或没有接受过良好的培训......我给他们机会纠正这个问题，或者是时候转移到另一个保理服务。他们让我陷入财务困境。
We appreciate your detailed correspondence outlining your concerns regarding your account with TBS Factoring Service. We acknowledge the complexities surrounding the matter being referenced and would like to investigate your concerns further. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, please call 866-899-7080 or email [email protected].
作为一个公司老板，我和他们站在一起是错误的，我不会向任何公司老板推荐这家工厂。客户服务很糟糕，代表缺乏培训，专业人员很少，当您遇到任何装载问题时，我要做的第一件事就是他们说您自己联系经纪人付款，而他们最重要的是您无法保证任何费用。请不要落入他们的手中，一般意义上这个工厂是没有用的。至于工厂，他们必须培训你有关其他工厂的知识，因为你真的什么都缺。作为公司老板我对你很失望
As already addressed in response to your previous review, we appreciate your detailed correspondence outlining your concerns regarding your account with TBS Factoring Service. We acknowledge the complexities surrounding the invalid invoices being referenced and the impact they've had on your operations. Please be assured that we take every client concern seriously and have investigated these matters thoroughly. Thank you for your patience and understanding throughout this process. We remain committed to finding a mutually beneficial solution.
糟糕的客户服务和管理团队。您在 90 天内没有应收账款代表。他们不按时支付电汇费用，但仍向您收取费用。不仅是一大早就提交了负载，而且在他们决定付款之前，它还在队列中等待了几个小时。我的客户 ID 45179
We are sorry your experience with TBS did not match your expectations. We would like to investigate your concerns further and help find a solution to the issue. We encourage OKC clients to reach out to our Client Services team as their first point of contact to assist with any account-related issues or inquiries. Our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app.
客户服务很糟糕，他们向未与您达成协议的经纪人发送 NOA。如果您请求 NOR，他们不会给您一份副本，因为他们会根据您的请求一次为每个经纪人发送一份副本，因此，如果您不知道经纪人为您提供 NOA，您将不得不与 TBS 打交道，直到他们收到付款为止。这是一个网络，因为你将永远等待他们得到报酬，所以他们不会用一揽子 NOR 完全释放你。然后，如果你在一段时间内不做生意，他们会声称他们没有收到报酬，所以你无法获得 NOR，那么你就会与经纪人争论是否在他们收到报酬后才向他们付款。不要落入他们的陷阱。
We are sorry your experience with TBS did not match your expectations. We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, our team is available by phone at 866-899-7080 or by email at [email protected].
这家公司欠我 13,300 美元，还欠我 3,300 美元，是 2022 年 10 月的直接账单。我的买入已经持续了 1 年，他们仍然没有释放我的钱。我和这些人一起经历了困难，由于缺乏现金流，我正处于失去公司的边缘。我不能和任何人说话，因为队列很难进入。这些人对我们有改变，他们正在抢劫我们..我将与这些人战斗到底，并进行一场诉讼..如果有人知道我们如何团结起来并得到欠我们的东西..现在货运很困难，他们让情况变得更糟..如果有人可以提供帮助，这样我就可以帮助其他人，请伸出援手..
Hi Tyrone. Your feedback is an essential part of our efforts to improve our services and meet your business needs as a valued TBS client. It is our understanding that you have since been in direct communication with a member of our Client Services team regarding this matter. We appreciate your cooperation and patience in reviewing the details of your account with us. We will continue to have open dialogue as we work towards a satisfactory resolution and understanding regarding this matter. Thank you for choosing TBS.
彼得付钱给保罗，我是一个业主经营者，需要现金流来维持运营，最近他们想出了各种摊位策略来扣留我的钱，所有的客户服务代理都受过训练来欺骗你，并告诉你一堆甜言蜜语的货运公司要小心！
We are sorry your experience with TBS did not match your expectations. Your feedback is an essential part of our efforts to improve our services and meet your business needs as a valued TBS client. We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams to assist with any account-related issues or inquiries. If you are a TBS OKC client, you can reach a live representative by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, please call 866-899-7080 or email at [email protected].
非常糟糕的客户服务，他们所说的不是真的，可怕的服务从不回应更换您的客户经理，也从不接到电话介绍自己，资金永远不会按时到位 不要使用该保理公司
Hi Jonathan. We understand how frustrating it can be when you cannot get through to someone, and we apologize for any inconvenience caused. We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, our team is available by phone at 866-899-7080 or by email at [email protected].
客户服务和试图联系某人是可怕的！现在最糟糕的事情是很多经纪商胡言乱语，如果你收到未使用的卡车订单，他们不会为其提供资金，将其放入托管帐户中，直到他们收到客户的钱为止，我什至不会在托管帐户上运行！现在你必须保持警惕，观察这一点，并按照它从经纪人到他们的银行，然后提出请求，如果你不这样做，你可能永远不会看到他们不会联系你的钱！现在他们在 11 月 14 日收到了我客户的支票，但他们仍然想等，但他们仍然想再等 48 小时，据说他们会向您发放资金！但您必须对应该自动完成的事情提出请求！现在，我从一位客户那里得到的货物只需要 250 美元，我必须预先支付目前每加仑 5 美元的成本，加上空头的燃料 200 美元，然后带着这个观鸟一个多月！ 11 月 14 日付款，我与经纪人沟通，查看了我的 TBS 账户，显示他们在 14 日付款，我在 15 日打电话，今天是 21 日提出请求，我仍在为我的钱而战，他们甚至没有任何关系，除了转发给我，他们甚至没有资格获得百分比，因为他们没有为负载提供资金，如果金额较大，我会寻求小额索赔法庭！
Hi Jim. We understand how frustrating it can be to have your cash flow disrupted and we apologize for any inconvenience caused. Regarding your payment issue, our understanding is that this matter has since been resolved. For any further inquiries, we encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. For TBS OKC clients, our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. For TBS Charlotte client, our team is available by phone at 866-899-7080 or by email at [email protected].
我写这篇评论的目的是希望它能够到达能够做出改变的权威人士的眼睛和耳朵。我已向我的帐户众议员艾丽卡·麦克林托克 (Erica McClintock) 提出了我的担忧。我写了一篇评论，并提到了我们关于因涉嫌重复发票付款而被多次扣款的谈话。我的名字保持匿名。感觉然后我又收到了几次重复的退款，有些是正确的，重复的费用是不正确的，我不明白。是的，我已经完成了时间表。我提交了 3 份货物，他们支付了三份中的两份，但没有通知我原因。我按照一年来的方式再次重新提交。我被告知要打电话询问为什么在重新提交之前没有支付费用。看起来几乎每个重新提交的负载都被扣回给我。我刚刚还清了 4 个退款 @100%，其中两个是现金支票，可以理解，但另外两个应该是 @25% 退款。当我询问时，我被告知她会提出修复请求。我没有资金购买燃料，我告诉了他们。我每周至少使用一次移动聊天应用程序。询问有关及时资金的问题，我并不是在说这些事情，我只是希望有人调查这些，而不仅仅是看报告。我99％的时间通过电子邮件提交我的时间表。我要求将我完成的每份退款时间表文件连同收到的日期/汇款/金额以及发送到的帐户的最后四个一起发送给我。这些记录应该与我的相符。 对于其中一些所谓的重复退款，已经有超过 8 张嘴了。/我发表这篇文章的唯一原因是因为我觉得没有人在听我说话，而且我请求的信息被忽略了。如果我让任何人感到不安@tbs，我深表歉意。我只想解决这个问题，并引起可以解决所附问题的权威人士的注意。我不想因为说出真相而受到报复。我需要随附的要求文件来解决我的案件。天知道我的手被绑住了..
Your feedback is an essential part of our efforts to improve our services and meet your business needs as a valued TBS client. Hopefully, we have since been able to address all concerns regarding your account. If you are still in need of assistance, our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app.
您是否想雇用一个人来全职管理 TBS？您是否喜欢被忽略并让您的电话转到自动“回电列表”？ TBS 就是适合您的公司！ 我们有过： -非保理费用已支付给TBS，他们持有这些资金一年多，让我们怀疑他们是否拥有这些资金。 - 尽管经纪人已全额支付该费用，但同一费用多次退款。 -“哎呀，我们在系统中找不到付款，我们必须退款”，尽管经纪人提供了准确的时间和 ACH 转账号码。 - 有一次，他们将另一家公司的 6,000 美元存入我们的账户，18 个月后变现，并开始从我们的账户中提取资金。但这是我们的错吗？ - 尽管合同规定我们有 90 天追索权，但在加载日期 3 周后收到退款。 - 不向经纪人发送发票然后向我们收取费用。锦上添花的是，他们然后要求我们自己寄发票，我的意思是至少给我的劳动带来一些好处。 -任何时候你似乎取得了进展并取得了一些进展......砰......新的客户主管将花费 3 周的时间来弄清楚系统，但在此之前他们会犯大约 15K 的错误。 -您还记得以前使用手机的时间有限吗？ TBS 的电子邮件和电话必须有类似的提供商，他们每天发送大约 1 封电子邮件，其中 60% 的时间是老生常谈的“我们正在审查此问题” 我可以写一本关于这是你可以选择与之合作的最糟糕保理公司的各种文章。但我没有时间，我们有一位新的客户经理，我正忙着在他们自己的系统上培训她。 2023 年 11 月 15 日编辑： 我想针对 TBS 的回应进行此编辑。我已经联系了我的客户经理、她上面的女士和客户服务热线，后者自动告诉我他们知道我的电话号码，他们会给我回电话。今天我想提交我们代表的两句话： -“一旦我们清除了一些事情，它就不再由我们掌控了。” （尽管TBS已发送并清算支票，但仍被扣款） 和我最喜欢的—— -“一旦发票被退回，我们就不会再对此进行研究。” （作为对再次出现的响应，对已经支付的负载进行扣款并在之前扣款。 现在你们怎么还不被调查呢？
Hi Megan, Your feedback is an essential part of our efforts to improve our services and meet your business needs as a valued TBS client and we appreciate you taking the time to share your detailed feedback. We would like the opportunity to address the previous issues you have mentioned, as well as investigate any current issues you be having, to ensure proper resolution is made on your account. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries and provide multiple communication channels for you to contact our team to discuss your account. If you are a TBS OKC client, our team is available by phone at 800-207-7661, by email at [email protected], or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, our team is available by phone at 866-899-7080 or by email at [email protected]. Rest assured, we are dedicated to ensuring that all our clients have a positive experience with TBS, and we look forward to the opportunity to discuss this with you.
我们自 2015 年以来一直与 Tbs 合作，他们总是首先与经纪人验证而不是付款，如果无法验证，则不会付款，只是持有负载付款。 现在，他们暂停了我的账户，并且不考虑因素清单。 他们每天都告诉我不同的答案，并且已经三周没有支付我的生活费了。并且没有帮助，一切都没有得到答复，只有客户服务人员回答并说抱歉。 这没有帮助。 我们的积蓄和钱都花光了。我已经三周无法支付员工工资了，现在他们认为我不想支付他们的工资。都是因为这个Tbs。他们什么都不做，只是坐在那里什么都不做！！！！他们从不回答，必须给他们打电话，以便有人回答。我什至通过 BBB 进行了投诉，即使在那里他们也有超过 30 条差评。
Hi Albert. We understand how frustrating it can be to experience disruptions in cash flow and recognize the challenges you're facing. At TBS, we operate within a structured regulatory environment that necessitates specific protocols, especially when external complications arise, as they have in your case. These measures, while sometimes challenging for our clients, are mandatory to ensure compliance and safeguard all parties involved. We acknowledge the difficulties this situation has imposed on you and your business. Our team remains actively engaged in efforts to help facilitate your transition. For personalized assistance and continuous communication during this period, we recommend maintaining correspondence with your designated TBS point of contact regarding this matter. We want to affirm our commitment to finding a resolution within the confines of our operational scope. Your ongoing understanding of this complex matter is appreciated, and we are diligently making efforts to expedite this process wherever possible.
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