Teachable

Hello Tracie, thank you so much for taking the time to share your feedback with us. We truly appreciate you choosing our platform and are glad to hear that you’ve had a positive experience with our Support team. While we do not currently offer phone support, we’re committed to continuing to provide timely and helpful assistance. Thanks again for sharing your experience with us!

Hello Ronald, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform and are glad you are enjoying it so far.

Hello Mauro, thank you for taking the time to share your feedback with us. We appreciate you choosing to use our platform!

Hello Marilyn, we are glad to hear that you had a good support experience and we appreciate you choosing to use our platform! Thank you for taking the time to share your feedback.

Hello Kenneth, thank you for taking the time to share your feedback; I'll be sure to provide this to our team. We appreciate you choosing to use our platform!

Hi Joseph, thanks for sharing your feedback! Taking a look at your school, both of your Teachable subdomains appear to be working on my end. I also see that you were speaking with my teammate, Simone, and it appeared that everything had gotten resolved. That said, I'm going to reach out directly to see if I can help with any additional questions! I'll be in touch soon.

Hello Molly, thank you so much for taking the time to share your feedback with us We appreciate you choosing to use our platform and are so glad to hear that you had a great support experience!

Hello Greg, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform and are so glad to hear that Jill was able to help!

Hi Saher, thank you for sharing your feedback. We understand how frustrating it can be when you’re looking for support and feel like you’re not getting the help you need. We do use AI tools to assist with support workflows, but our goal is always to ensure customers can connect with real team members for personalized help. I can confirm that you’re currently connected with Simone from our Support team, and you’re welcome to continue replying in your existing conversation with her if you have any additional questions or concerns. We also appreciate your feedback regarding pricing and support quality, and we’ll make sure it’s shared internally. Thank you again for taking the time to leave a review!

Hi Milton, we appreciate you taking the time to share your feedback and we appreciate you choosing to use our platform!

Hello Norbert, thank you for taking the time to share your feedback with us! We appreciate you choosing to use our platform.

Hello Pilar, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform and are so glad to hear that you enjoyed your support experience!

Hi there, thank you for taking the time to share your feedback! We really appreciate you choosing to use our platform and are glad to hear that you received quick support! We're glad that we were able to help.

Hi Stefanie, we’re sorry to hear about your experience. That’s certainly not the experience we want for our creators or their students. In 2025 we made some updates to how the Free plan works, which may be contributing to what you’re seeing. That said, we’re not able to locate a school or any prior support conversations under your name, so we’d really like to take a closer look at this with you directly. Please reach out to us at [email protected] with your school details, and our team will be happy to investigate and help resolve this as quickly as possible. If you ever need to bypass the bot, please say "speak to a human" and you will be routed appropriately. Thank you!

Hi Steven, we’re sorry to hear this feedback and understand how frustrating pricing changes can feel. We aim to be transparent about any updates and continuously invest in improving the platform for our creators. I’ll be reaching out to you directly as well so we can better understand your experience and see how we can help.

Hello Monika, thank you for taking the time to share your feedback! We are glad to hear that you've had a good support experience. We appreciate you choosing to use our platform!

Hi Evelyn, we appreciate you taking the time to share your feedback! Thank you very much for choosing to use our platform.

Hi Ann, thank you sincerely for taking the time to share your feedback! We appreciate you choosing to use our platform and are very glad to hear that you had a good experience.

Hi Justin, thanks so much for taking the time to share your feedback! We’re really glad to hear the experience has been helpful, and we’re wishing you lots of success as you continue growing your sales. Thank you for choosing to use our platform!

Hi Carl, thank you for taking the time to share your feedback with us. We're very glad to hear that you're finding the platform to be flexible and efficient and that you have had a good Support experience. We truly appreciate you choosing to use our platform!