Teachable

Hello Peter, thank you for taking the time to share your feedback with us! I'm so glad to hear that Melissa was able to help and we really appreciate you choosing to use our platform.

Thank you so much for your thoughtful review; we really appreciate both your kind words and your feedback. You’re right that more flexibility in quizzes and testing could add value. That’s a great call on student progress insights as well - we do offer course progress tracking and student reports today, and we can definitely understand the need for deeper insights in this area. We’re so glad to hear that the Teachable platform has been a strong addition to your training and business, and we truly appreciate you choosing to use our platform. I'll be sure to share your feedback with our team - thanks so much again!

Hi there, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform.

Hi there, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform.

Hi Brandon, thank you so much for taking the time to share your feedback. We appreciate you choosing to use our platform and are glad that you are enjoying it!

Hello Lisa, thank you for sharing your feedback. We recognize that changes to plans and pricing can be impactful for creators. We’ve made updates over time to our plans and pricing to better align with the features and infrastructure required to support creators at different stages, and we aim to provide advance notice to help with planning wherever possible. I’ll also be sure to share your feedback on timing with the appropriate team. We appreciate the time you spent with Teachable and wish you continued success.

Hi David, thank you for taking the time to share your feedback! We are so glad to hear that you enjoyed your Support experience. We appreciate you choosing to use our platform.

Hello Modupe, thank you for taking the time to share your feedback! We really appreciate you choosing to use our platform.

Hi Theo, thanks very much for taking the time to share your feedback with us! We really appreciate you choosing to use our platform.

Hi Kimberly, thank you so much for taking the time to share your feedback. We appreciate you choosing to use our platform and are so glad that you're enjoying it. We're excited for your journey!

Hi Richy, thank you for taking the time to share your feedback. We’re sorry to hear that the June 2025 plan changes have been frustrating. We’d really appreciate the opportunity to learn more about your situation and see if there’s anything we can do to help. Our team will reach out to you directly, and we’ll also be sure to share your feedback about pricing and plan flexibility with the team as we continue working on improvements.

Hi Thomas, thank you for taking the time to share your feedback - I'm glad to the support agent was able to help! We appreciate you choosing to use our platform.

Hi Aaron, thank you so much for taking the time to share your feedback! We really appreciate you choosing to use our platform!

Hi San Wai, thank you for taking the time to share your feedback! I'm glad to hear that you were able to make your course purchase!

Hi Leesi, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform. Please feel free to reach out to Support if the team can help with anything!

Thank you for taking the time to share your feedback. We appreciate you choosing to use our platform and Support is always happy to help if you have any questions while you're working!

Hi there, thank you for sharing your feedback and for being part of Teachable for the past five years. We truly appreciate the time you’ve spent building with us. I can see that Melissa followed up to confirm your cancellation and next steps. If you have any lingering concerns about billing or your account status, we’re happy to double-check that everything is fully resolved. When you’re ready to step back in and reactivate your school, you’re very welcome to reach out to our team to see what current offers may be available at that time. We’d love the opportunity to support you again in the future.

Hi Carisma! I'll reach out directly so we can talk about your plan. It looks like you were bumped up to the Growth plan because of your number of products, but if you go back down to 5, then you can be on the Builder plan.

Hi Zeb, thank you for sharing your experience. I’m really sorry to hear how frustrating this situation has been. For context, Teachable is the platform course creators use to host and sell their programs, and each school owner manages their own subscriptions, billing, and refunds. That said, unexpected recurring charges are understandably concerning, and we’re always happy to help review what happened. If you ever run into issues canceling or believe charges continued after cancellation, you can reach our team directly at [email protected] and we’ll investigate further. We appreciate your feedback and if anything remains outstanding, we’d be happy to take a look.