I bought a Teamson doll stroller about 5 years ago. After nearly daily use by 2 granddaughters, the stroller is still in great shape but the front wheel recently came loose and a critical part was lost. I contacted Customer Care, hoping that I might be able to purchase a replacement part. They responded to my email within an hour and sent a replacement part at no charge, even though the stroller is years out of warranty. My granddaughters are thrilled to have their doll stroller back, and I will be happy to buy more Teamson products!
Wow!!! Our lawn guy accidentally whacked the pump cord with a weed eater. I reached out to Teamson and got an AMAZING response. They didn't have to, but they replaced the cord!!! We LOVE our beautiful navy blue 3-tiered fountain in the garden and we are so thankful to have it back up and running again!