Reviewers had a great experience with this company. Customers frequently praise the prompt, incredibly helpful customer service team for quickly resolving issues and offering friendly support. Many people also highlight the wonderful quality of the clothing, noting that the garments are adorable and comfortable to wear.
Some reviewers were not happy with the sizing and material quality of certain clothing items, mentioning that garments felt too small or cheap. A few consumers additionally experienced delivery delays, stating that orders were lost by couriers or arrived significantly later than expected. Despite these occasional shipping and fit setbacks, overall satisfaction with the staff remains very high across purchases.
Dear Zulma
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I have been emailing this company for a month now. (Since October 7th), regarding a refund. I purchased an item that did not fit, in return, the company offered a partial refund and a coupon code to purchase something else in their shop. No thank you. I simply wanted my money back. (I offered to return product, however, shipping was atrociously more expensive than the product itself).
In the end, after bellyaching over $44, I had enough, because I knew I wasn’t going to get my refund. Apparently, this company dislikes the negative reviews and will bargain with you to take your negative review down in exchange for your refund. That right there was my “refund.”
If you go in their company’s website, it will say first hand, the customer “always comes first.” Well, if that were the case, maybe you should listen to your customers. This was and is no way to run a business. You cannot bribe customers into changing their reviews in exchange for their refunds.
Do NOT buy from this company; it’s not worth it. Buy local or within the U.S.
Thebeautynorth 回复2025-10-29
Dear Heather
We sincerely regret that this purchase did not meet your expectations.
We understand that each customer's usage situation is different, and we always strive to make the return process as simple and user-friendly as possible while protecting consumer rights.
If you still require assistance with your order or further clarification, please feel free to contact us at the following email address, and we will provide one-on-one follow-up:
Customer Service Email: [email protected]
We sincerely appreciate your understanding and patience, and we look forward to providing you with a more enjoyable and smooth shopping experience in the future.
Best regards
Olivia
I absolutely loved the shirt that I ordered and wanted to order more in other colors as well (but was having hard time trying to locate the shirt again on the site). Thanks to Mia from customer service for her quick response from my email in giving me the direct link in order to buy that specific shirt to order in other colors! Great company and Great customer service!
Thebeautynorth 回复2025-10-29
Dear Maria
We are delighted to learn that you are satisfied with our products and services and are willing to repurchase. This is the greatest recognition and encouragement for us, and it is also the driving force behind our continuous pursuit of quality and an optimized customer experience.
🛍️ We will continue to launch more high-quality new products, uphold our consistent high standards, and serve every customer with dedication. We look forward to bringing you more satisfying shopping experiences.
We welcome your return visit at any time. If you have any questions or suggestions, please contact us.
Thank you again for your trust and support. We look forward to seeing you again!
Best regards
Olivia
Dear Kim
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I ordered a dress from their store and the quality wasn't exactly what I was hoping for and the dress didn't look quite right on me. I reached out for a return and within 24 hours I heard back and they gave me a couple of options on how to handle the return since I wasn't satisfied with the product. I choose to keep the item and then they sent me another item of my choice at no cost and gave me a 20% discount code. What more could you ask for?! Great customer service.
Thebeautynorth 回复2025-10-27
Dear Marcy
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
The product and service at beyond compare. Very satisfied with my tee and the experience of working with Beauty North.
Thebeautynorth 回复2025-10-27
Dear T Clay
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Dear Kimberly
Hello! We are very pleased to hear that our product has exceeded your expectations.
✨ Thank you for your recognition of our product quality and service. This is not only a recognition of our team's efforts, but also a source of motivation for continuous improvement.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We are always here to support you.
We look forward to serving you again and wish you a happy life and a good mood every day!
Best regards
Olivia
Mia has helped me all along the way in getting my package
Mia has helped me all along the way of me getting my shipment. She kept in touch with me after I emailed wondering how long it would take to get my package. She’s been a wonderful asset to your company. I appreciate what she’s done for me, and I got my package around the time she said I would.
Thank you Mia for a well done job. You’ve been great!
Tammy McElhinney
Thebeautynorth 回复2025-10-23
Dear Tammy
Thank you very much for your high regard for Mia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Mia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I received 3 items although I chose the wrong size I was happy to return them and get the smaller size and Thebeautynorth were very helpful not only able to send me the right size they said I didnt need to return the others.
Thebeautynorth 回复2025-10-23
Dear Chantal
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Mia helped me for weeks with a problem in my order. She went above and beyond what was necessary and always with kindness and patience. I have not encountered better customer service at any retailer like I did with Mia. Thank you!
Thebeautynorth 回复2025-10-21
Dear Dianna K
Thank you very much for your high regard for Mia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Mia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Although the tops I ordered didn’t fit, I received excellent customer service to have them replaced with the correct size.
Thebeautynorth 回复2025-10-21
Dear Shari
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Mia was GREAT! I sent a message about my problem and in less than 24 hours, I had a response! She gave me options and when I picked one - she helped with that! VERY nice, kind and respectful!!!
Thebeautynorth 回复2025-10-21
Dear Dorian
Thank you very much for your high regard for Mia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Mia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Great job working with them. I had an issue and it was resolved quickly. Nice products.
Thebeautynorth 回复2025-10-16
Dear Kay
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Mia is wonderful to deal with.
She kept me up to date and worked hard to resolve any issues.
I had an issue with sizing and she worked on it until I was satisfied.
Thebeautynorth 回复2025-10-16
Dear Kay
Thank you very much for your high regard for Mia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Mia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Mia was very prompt in her replies back to me. She was very understanding and gave me a very fair deal.
I was very pleased with her customer service.
Thebeautynorth 回复2025-10-16
Dear Lois
Thank you very much for your high regard for Mia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Mia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Fast response and she made sure I got my refund :)
Thebeautynorth 回复2025-10-16
Dear Carrie
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
The dress that I received was very short. I reached out to your company and to my surprise, Mia went ABOVE and beyond to satisfy me and make it right. I have never dealt with a more honest and most importantly, extremely professional customer service. I’m in awe of my experience. Thank you for being a Five Star clothing company. I look forward to ordering from you again in the future.
Thanks, Have a BLESSED Day!
Kristy Rodriguez
Thebeautynorth 回复2025-10-16
Dear Kristy
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Dear Jennifer
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I received dresses that turned out to be too small and they replaced them with no problem. The dresses are high quality and very comfortable. Customer service was easy to work with. Thank you!
Thebeautynorth 回复2025-10-16
Dear Bernard
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Mia was extremely helpful staying in contact with me in regards to my purchase ☺️ and always responded quickly and very politely.
Thebeautynorth 回复2025-10-16
Dear Michelle
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
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