We're sincerely sorry to hear that you were disappointed with your purchase. We appreciate your feedback and apologize that we were unable to meet your expectations. Thank you for giving us the opportunity to review your case.
We're sincerely sorry for your experience. Please send us your order number, and we'll review your case immediately. We apologize for the inconvenience and will do our best to resolve this as quickly as possible.
We're very sorry to hear about this experience. Please send us your order number, and we'll check your shipment right away. If there's an issue with the delivery, we'll work with you to find the best solution as quickly as possible.
We're truly sorry for the delay and the frustration you've experienced. Please send us your order number or the email used to place the order, and we'll check your order status immediately and work to resolve this as quickly as possible.
我在6月19日订购了T恤衫,现在已经是7月10日了,我还没有收到。 Red 首先给我提供了很多借口,解释为什么我没有在 7 月 4 日及时收到 T 恤。但最重要的是我没有 T 恤,所以我什至无法评论质量。这非常令人沮丧。
TheRedFirst.com 回复2026-07-12
We're very sorry your order didn't arrive as expected. Our team has already contacted you by email with a resolution. Please check your inbox and reply so we can assist you as quickly as possible.
Thank you for your kind words! We're so happy to hear that you think it's perfect and simply beautiful. Your support means a lot to us, and we hope to serve you again soon!
We're truly sorry for your experience and understand your frustration. We've received your feedback and have sent you an email regarding your order. Please check your inbox (and spam folder if needed), and we'll do our best to resolve this for you as quickly as possible.
Thank you for your wonderful feedback! We're so glad to hear that you found the shirts comfortable and were happy with the quality. Your satisfaction is very important to us, and we're grateful that you chose to shop with us.
We truly appreciate your support and hope to have the opportunity to serve you again in the future!
我在 2026 年 6 月中旬下了订单,上面说标签是在 6 月 23 日创建的。今天是 7 月 7 日,我还没有听到这个 Uni Uni 地方和 The First Red 的任何更新。我尝试给 The First Red 发送电子邮件,但尚未收到回复。谷歌给了我 Uni Uni 的联系电子邮件,但说它无效,当你尝试与他们聊天时,实际上没有任何内容到达真实的人。我以为这个地方是从德克萨斯州运来的,而不是我从未听说过的 Uni Uni 邮政仓库。我希望我没有被骗,但在我收到订单或听到任何一家公司的更新之前,我的钱都被浪费了。第一红似乎有较高的评价,这令人放心,但不应该花这么长时间。尤其是根本听不到任何跟踪更新。
TheRedFirst.com 回复2026-07-08
We're truly sorry for the delay and frustration you've experienced.
Could you please let us know if you've received your order yet? If not, please send us your order number (TRF...). We'll check the shipment with the carrier immediately, provide you with the latest update and estimated delivery, and help resolve the issue as quickly as possible.
We sincerely apologize for the inconvenience and appreciate the opportunity to make this right.
Red First 可能是一家小公司,但他们的商品却很大。 我已经从他们那里订购了四件“爱国者的后裔”T恤,他们及时高效地提供了优质的产品。 目前,我相信我会继续与他们就某些特殊商品开展业务。 我强烈推荐这个组织。
TheRedFirst.com 回复2026-07-08
Thank you so much for your wonderful review and for choosing The Red First!
We're truly grateful for your continued support and are delighted to hear you've been happy with your "Descendant of a Patriot" shirts. Knowing that you found our products to be high quality and that your orders arrived in a timely manner means a great deal to our team.
As a small business, every order and every kind word motivates us to keep creating meaningful, personalized products for our customers. Thank you for your trust, your recommendation, and for giving us the opportunity to be part of these special moments.
We look forward to serving you again soon! 🇺🇸❤️
We appreciate your feedback and will make the product dimensions clearer on our website to help customers better understand the size before ordering. Thank you for sharing your experience.
We're very sorry for the shipping delay and the inconvenience caused. We're continuously working to improve our service. We're glad your order has now been delivered, and we appreciate your feedback.
Thank you so much for your amazing review! We're thrilled to hear that your jerseys arrived quickly, the personalization was exactly right, and that both your father and son love them. It means a lot to know you were happy with the sizing and craftsmanship as well. We truly appreciate your support and can't wait to create more special items for you in the future.
We're very sorry for the delay and the frustration this has caused.
We understand your disappointment, especially since the order was for the 4th of July. Our team has already escalated your shipment with the carrier and is urging them to deliver it as soon as possible.
We sincerely apologize and appreciate your patience.
7\7 编辑:Red First 已为我的订单全额退款。据推测它在运输过程中丢失了,因为运输更新从未超出“创建标签”的范围。
我的订单 #TRF59305815 我于 6 月 14 日下了订单。截至目前,跟踪状态标签已创建 6/23,这就是它停止的地方。我已经发送了几封电子邮件,仅回复说他们已要求大学加快发货。非常失望的是他们没有在 7 月 4 日准时到达。正如许多其他人所写的那样,这似乎是一家欺诈公司。产品不是从美国发货,而是来自中国。我喜欢网站上衬衫的设计,但似乎永远不会到货。编辑:还没到! TheRedFirst 请提供交货证明。我没有订单,根据 Uni Uni 发货更新,它只显示标签是在 6\23 创建的。我很想收到订单,但它不在我家。我的安全摄像头没有任何大学司机运送任何东西的记录。
TheRedFirst.com 回复2026-07-06
We're sorry for your disappointment.
The Red First is a U.S.-based company with operations in Texas. While most of our products are produced in the U.S., some items are fulfilled through trusted international manufacturing partners.
We've also checked your order #TRF59305815 and confirmed that it was delivered on July 2, 2026.
We're very sorry for the disappointment and sincerely apologize for the issues with your order.
Your replacement baseball card is currently in transit and is expected to be delivered within the next 1–3 business days. We appreciate your patience and hope it arrives very soon.
Thank you for your feedback.
We're sorry to hear about your experience.
We'd like to clarify that The Red First is a U.S.-based company with operations in Texas. While many of our products are produced in the U.S., we also work with trusted international manufacturing and fulfillment partners for certain items.
We sincerely apologize for the shipping delay and understand your frustration. Your feedback is important to us, and we're continuously working to improve both our fulfillment process and delivery experience.
Thank you so much for your kind review!
We're glad our customer service team was able to assist you and resolve the issue. We truly appreciate your understanding and hope to have the opportunity to serve you again in the future.
We're very sorry for the delay and understand your disappointment that the shirts did not arrive in time for the July 4th parade.
We have already contacted the carrier to check the shipment status and are urging them to deliver your package as soon as possible. Based on the current progress, it is expected to arrive within the next few days.
We sincerely apologize for the inconvenience and appreciate your patience.
We're very sorry to hear about your experience and sincerely apologize for the issues with your order.
We have shared your feedback with our production team and are currently reviewing the manufacturing issue. We'll do our best to provide an appropriate resolution as quickly as possible.