topmediai.com

Marius Lungu英国 · 写过 1 条评价 · 体验于 2026-04-03 · 发表于 2026-04-10

Seven days ago I have had purchased the…

Seven days ago I have had purchased the Life Time bundle, thinking that I have done a really good deal seeing all the unlimited video, songs generation, etc... I got 3500 credits and I managed to create some content like 8-9 cat videos, 8 songs, some images, nothing major... Just testing things on the platform. Then I started to look closely what it was unlimited, because my credit was disappearing really fast. I had to email them to explain what I have bought and what is unlimited... Nothing concrete, and unlimited is not real unlimited and I have bought the right to use Pro Version. Ok, I thought maybe I should buy more credit at least to finish some of my cat ideas, I got tricked again buying one time only 30.000 credits, witch they are dropping significantly. I have stopped using them and I asked them to refund in since is 30 days guarantee money back my £174... They said I should go to discord to discuss this with technical team... Long story short they refused to give my money back. Be aware of this money grabbing dodgy business I have opened a case with my bank,hopefully they will get my money back. Update: I got my refund after long time 3 months. My advice, don't fully trust them!

Super simple to use, and cancel if you need to!

The quality and ease of use of this product were great!! Created a song for my husband for his bday. Although I have canceled my subscription for now, I will return if I need this service again!! I can't tell you how impressed I am with their company - got notice in plenty of time to cancel if I wanted, made the process fail-proof, and never felt like they just wanted my money. GREAT company, set up to focus on the user's satisfaction and ease of use. I know I run my own AI app company, and this was a super impressive experience. Highly recommend them for anyone needing AI image or song creation services.

Dyce Kimura美国 · 写过 1 条评价 · 体验于 2026-04-03 · 发表于 2026-04-04

Good service

they are great! good service and good tech support. My account was double billed and Anna was great in getting me a refund

Roman Regin Mata菲律宾 · 写过 1 条评价 · 体验于 2026-04-04 · 发表于 2026-04-04

Amazing Support! Iris resolved my issue with a 70% refund.

I recently had an issue regarding my order, but the support team—specifically Iris—was incredible. She was very accommodating and settled my problem immediately. I’m very happy to say we arranged a 70% refund, and they even let me continue using the license for the rest of the validity period! It’s refreshing to see a company like TopMediai stand behind their service and take care of their customers so quickly. If you need help, ask for Iris—she is professional, fast, and very helpful. I’m looking forward to using the product more. Thank you again!

Samantha Lormarks尼日利亚 · 写过 1 条评价 · 体验于 2026-03-31 · 发表于 2026-03-31

Thank you for your support Kathy

Ai Nontann澳大利亚 · 写过 1 条评价 · 体验于 2026-03-20 · 发表于 2026-03-24

1 week plan

I tried 1 week plan and it was easy to use that product. If I post on social media I will keep using but unfortunately I don’t do them. I had good experiences with topmediai thank you.

吳宥樺台湾 · 写过 1 条评价 · 体验于 2026-03-20 · 发表于 2026-03-20

Great Customer Service

I haven't tried out their product yet, but Haylee (Technical Support Specialist) has been patient and responsive clarifying my questions about voice cloning.

Eric Alfred美国 · 写过 1 条评价 · 体验于 2026-02-28 · 发表于 2026-03-19

Anna went above and beyond!

I had a really great experience with TopMediaAI support. I reached out regarding the “Choose a Singer” feature, and Anna was incredibly helpful. She gave me a clear explanation and an estimated timeline for when the feature would be back, and she was actually right, it returned around the time she mentioned. That kind of accurate communication gave me a lot of peace of mind while working on my project. It’s rare to get support that is both responsive and reliable like that. Really appreciate the help, thank you Anna and the team!

Kind Refund

So kind service, Anna

Steve Parker加拿大 · 写过 5 条评价 · 体验于 2026-02-27 · 发表于 2026-03-15

I used their website primarily for…creating music

I used their website primarily for creating songs. The majority of the songs turned out fine but like any other service of this kind it sometimes used the other gender of voice then what I specified. The Most frustrating thing i found though was when it created songs it miss-pronounced several simple words. this happened on several occasions. Update for this review. after the business obtained my email, they sent me one telling me to phrase paragraphs and the structure of the song better which was already done. They also told me to try clicking "Create" several times to regenerate a song that might in the end be exceptable! Really! how dumb is that to waste away my credits just to get something that might happen again. That is completely ridiculous and I won't be using their service any time soon. I also noted that finding where to cancel your subscription was well buried and hard to find so buyer beware. My original rating was 3 stars and now they have made me change that to just 1.

GopiManoj Ramachandran印度 · 写过 3 条评价 · 体验于 2025-11-03 · 发表于 2026-03-12

Superb AI company and Support by Lydia

Superb AI company and have absolutely loved every moment with the Music Generator product and have made some beautiful songs which have been loved by many friends I have shared it with.The support staff with Lydia are excellent and prompt in their replies and very helpful.Absolutely loving it being a member of their company and products.Their subscription pricing also has been very reasonable for their services.My only request is to consider creating something like Spotify etc where we could share our AI songs and creations to the whole world and maybe get a share in the revenue generated according to the popularity and number of views of the songs,creations etc

forgot to use the coupon before subscribe

thanksfully that their customer supporter Miko assisted me to get that money difference of that coupon back.

S P德国 · 写过 2 条评价 · 体验于 2026-03-06 · 发表于 2026-03-06

I would like to raise a serious concern…

I would like to raise a serious concern about the way the platform currently handles translations. At the moment, many interviews and academic lectures cannot be translated because the system repeatedly returns errors whenever certain words appear. This makes the tool extremely difficult to use for legitimate work. I translate academic lectures and interviews by professors, including topics such as mRNA research and geopolitical discussions about the Middle East. However, the system frequently blocks or fails when these words appear, as if they were prohibited terms. This creates the impression that the software is configured in a way that restricts the ability to translate legitimate academic or journalistic content. In practice, this interferes with basic principles such as freedom of expression and the ability to discuss scientific or political topics. If users are paying for access to the platform, they should be able to use it for normal translation tasks without constantly encountering errors or having to replace words simply to make the system work. Having to rewrite content or search for alternative wording undermines the quality and accuracy of translations, especially when dealing with academic lectures where terminology matters. There are many words that currently trigger problems, and in many cases there are no proper substitutes. Replacing them changes the meaning of the text or makes the translation sound unnatural. If a service is paid for, users expect it to function reliably and allow them to translate legitimate content without unnecessary restrictions. I hope the administration can review how the system handles these cases and ensure that academic and informational content can be translated without constant errors.

Chloe is great

Chloe responded immediately, clearly, and was very helpful. Thank you!

Excellent product and customer support

Excellent product and customer support. I had a question regarding one subscription and a quick and kind response helped me to solve it right.

Мария Багма西班牙 · 写过 1 条评价 · 体验于 2026-03-05 · 发表于 2026-03-05

TopMediai AI Music Generator

I used TopMediai AI Music Generator to create a personalized gift for my husband on Valentine's Day. The result was absolutely beautiful . The tool is intuitive and the quality of the music was beyond my expectations. The support team (special thanks to Anna!) was also incredibly responsive and helpful. I will definitely come back when I need it again. Highly recommend!

Buhle Malaba津巴布韦 · 写过 1 条评价 · 体验于 2026-03-03 · 发表于 2026-03-04

The fact that it can make actual…

The fact that it can make actual videos, but however too short

Tech Support

Hi Had a query Got a very quick and helpful reply from Eva in tech support

Gilles Mn比利时 · 写过 2 条评价 · 体验于 2026-03-02 · 发表于 2026-03-03

Efficient customer service

I don't recall ever having dealt with such fast and efficient customer service. It was a pleasure doing business with them. May is very professional and understanding.

Using product(TopMediai AI Music…

Using product(TopMediai AI Music Generator) for about a year find it very good, Also very quick reply if I have a query from Haylee