Topview AI is an AI marketing video solution that transforms product content into performance-driven videos that deliver commercial results.We’re redefining how DTC brands and e-commerce sellers create marketing video content by combining proprietary AI with lifelike digital humans, making video production faster, more cost-effective, and fully scalable.
Reviewers had a great experience with this company. Customers frequently appreciate the user-friendly platform, highly affordable pricing options, and constant feature updates that help creators produce impressive cinematic AI videos and digital assets. Many people also highlight the exceptionally helpful support team and the great convenience of having all necessary editing and creation tools available in one place.
However, some customers also noted serious issues with extremely long wait times for the unlimited video generation features. A few people felt disappointed and frustrated because these extended daily queues made the promised unlimited service very difficult to use properly without purchasing extra credits.
With the basic PRO subscription, you can do very little. Credits fly by, and videos are often incorrect, requiring more credits to fix them. Once I run out of credits, I'm not going to continue wasting money. I don't recommend it.
Topview AI 回复2026-06-09
Thanks for your feedback. We offer a range of plans with a lower cost per credit for users with higher generation needs, which may provide better value depending on your workflow.
It's also worth noting that video results can vary significantly based on prompting, and many issues can often be improved through prompt adjustments. We'd encourage you to join our Discord community, where both our team and experienced users regularly share tips, workflows, and troubleshooting advice. We’d appreciate the opportunity to help you get better results before concluding that the platform isn't a good fit for your needs.
This website is absolutely terrible. They enabled auto-renewal without my permission, and the points I paid for were automatically cleared after only one month, even though they were practically useless.
The AI image generation quality is extremely unreliable. A huge number of generated images contain obvious mistakes or fail completely, yet they still charge points for every failed attempt. Paying customers are basically wasting money.
Customer service is unbelievably slow and almost never responds in time. Even worse, if you purchase an annual membership, the so-called “free” image generation becomes extremely slow, making the membership feel completely pointless.
This platform feels intentionally misleading and honestly looks like a scam website. I strongly regret paying for it and would not recommend it to anyone.
Topview AI 回复2026-05-28
We’re sorry to hear about your experience. To clarify, subscription renewals are disclosed during checkout and can be managed or canceled anytime from the account settings. Unlimited generations on annual plans are queue-based by design, while credits provide optional priority access for faster processing.
AI generation quality can vary depending on prompts and model limitations, but we’re continuously improving performance and user experience. If you experienced billing or account-related issues, please contact us at [email protected] so our team can properly review your case and assist further.
Don't use their service. Customer support live chat thing is there just for decoration. I had project half done. Went to sleep woke up and my project is gone. No one replies, no support nothing money down the drain wasted. This company is bunch of scammers avoid it:)
Topview AI 回复2026-05-19
We’re sorry to hear about your experience, this definitely isn’t the experience we want for our users. Please reach out to us at [email protected] with your account details, and our team will investigate your case and do our best to help resolve it.
Not recommended, expensive and not user friendly! regret it!
Topview AI 回复2026-05-19
Thanks for your feedback, and we're sorry to hear the experience didn’t meet your expectations. We’re continuously improving both usability and value, and we appreciate you sharing your thoughts with us.
If you want to flush $500 down the toilet and kill your productivity, Topview.ai is perfect. For everyone else, stay far away. I fell for the "Unlimited" yearly plan and it has been a total nightmare.
The "Unlimited" claim is a blatant scam. You aren't paying for videos; you’re paying to wait 24 hours for a single generation to finish. This makes it a complete workflow killer—no professional can work with a tool that takes a full day to produce one result. I’ve tested this at all hours and the bottleneck is constant and clearly intentional.
I expected a professional-grade tool for my money, but this is just a classic bait-and-switch. It’s a financial sinkhole that offers zero functional value. Don’t believe the hype; this is a scam designed to take your cash and leave you with nothing. Total rip-off.
Topview AI 回复2026-05-11
We’re sorry the experience hasn’t met your expectations. To clarify, Unlimited is an optional generation mode, while users can also choose credit-based generation for faster processing when needed.
Unlimited runs on a shared system, so during peak demand, queue times can increase as many users generate content at the same time—this is common across AI video platforms.
We value the feedback and are actively working on improving speed, stability, and overall performance.
LOL, I was charged again for the plan that gives you 250 tokens a month. (I had like 200 left form the last month), and now I have 250 after the next payment.
So technically I paid now for 45 tokens 75$.
TOTAL SCAM!!!!!!!STAY AWAY
They say that it says on site that unused tokens dont ad up from last month, I dont see that anywhere. It is a literal rip-off, imagine, if you dont use your tokens that you already payed off then you loose then and then you just paid again 75$ for literally nothing, that is absurd. PLEASE STAY AWAY FROM THESE SCAMMERS
UPDATE. THEY DON'T GIVE YOU YOUR MONEY BACK, I SAID MULTIPLE TIMES THAT I NO LONGER WANT THE SERVICE AND THAT I FELT BEING SCAMMED. LOOKS LIKE I HAVE TO GO THE LAST ROUTE AND FILE A CHARGEBACK.
Topview AI 回复2026-05-11
Hi there, the plan you subscribed to is a monthly recurring subscription, so it will automatically renew unless canceled before the next billing cycle. This is also stated clearly on our pricing page. Unused credits from the previous cycle do not stack beyond the plan limit, which is why your balance reset to 250 credits after renewal.
If this renewal was unintended, please contact us at [email protected] or [email protected]. If the newly added credits have not been used, we’ll do our best to help with a refund.
I paid over $500 for the yearly “Unlimited” plan, but the service is effectively unusable. Generating a single video takes several hours, and this happens at almost all times of the day. I even tested it continuously for a full day, and the results were the same.
This is clearly not what “unlimited” should mean in practice. The performance makes it impossible to use for any real workflow. The service is not as described and does not deliver the expected functionality for a paid plan.
There is no real value here. I do not recommend this platform.
This service is misleading and does not match what is advertised.
Topview AI 回复2026-05-11
We understand the frustration, and we sincerely apologize for the experience.
The Unlimited plan can experience longer queue times during high-demand periods, especially with many users generating content continuously at scale — something common across most AI video platforms that offers similar feature today. We’re actively improving infrastructure and queue performance to make the experience faster and more reliable.
this is scam website i paid 528USD for bussiness plan 1year and at the end i couldn't generate video it tell me that i have to pay 8credit to generate a video quickly else i will wait for hours and hours just to generate 1 video . Guys don't subscribe in this website it is a scam!!!
Topview AI 回复2026-04-14
Thanks for your feedback. Our Business Plan does include unlimited generation, but it runs on a standard queue which may take longer during peak times. Credits are an optional way to speed things up for urgent tasks, not a requirement to use the platform. If your wait times seem unusually long, feel free to reach out to support and we’ll help look into it.
dont believe the fake reivews here. there are fake reviews. in the real world you pay nearly 500$ for 1 year business plan and they give you "unlimited" which is misleading since you have to wait 5 to 7 hours on the queue for generation. this is no different than free plans available on other ai video generation websites.
only 3000 credits on the annual plan. this means its not even 3000 credits that renew every month, but 3000 credits for the whole year, yes you heard that right. if they could do 5k credits per month that would renew, this could solve a lot of the queue problems.
Topview AI 回复2026-04-06
Thank you for your feedback, and we’re sorry to hear that your experience didn’t fully meet expectations. We’ve worked hard to offer one of the most competitive rates in the market, and currently remain one of the few platforms providing an unlimited generation model, which we hope users can find value in. That said, we truly appreciate your input and will continue improving queue times and overall experience.
I decided to try Topview AI because I kept seeing ads saying it can create viral videos in minutes. As someone who runs a small business and creates content regularly, I wanted something fast and easy. Honestly, the speed is impressive. I pasted a product link, and within a few minutes, it generated a full video with script, voiceover, and visuals. That part actually works. The interface is also very simple. You don’t need editing skills at all. Everything is kind of plug-and-play, which makes it beginner-friendly. It’s a time-saving tool, but you still need to put in effort if you want your content to look unique and high-quality.
It can get you 70% there fast, but the last 30% still needs your input.
Topview AI 回复2026-03-27
Thank you so much for your thoughtful review! We’re really glad to hear Topview AI is helping you save time and making video creation more accessible. Totally agree, while we aim to get you most of the way there quickly, that final creative touch is what makes content truly stand out, and we’re continuously improving to support that even better.
I had a very disappointing experience with this platform.
I paid $480 for a yearly Business Plan expecting a reliable, fully functional tool for creating AI videos. Unfortunately, many features simply do not work as advertised.
It takes 2–4 hours to generate a 15-second video, and even then it often gets stuck at 99% and never finishes. This alone makes the platform unusable for any business purpose.
The biggest issue is the misleading “unlimited” claim. In reality, almost everything requires credits. You only get 3000 credits per year, and just creating a script with their agent or using multi-scene already costs around 60 credits per video. At that rate, the credits would be gone within days if used professionally. This is clearly not “unlimited.”
On top of that, their agent (which is supposed to help with scripts and multi-shot videos) also consumes credits, making it even less practical. Their app is also very limited you can barely do anything without spending credits, and the so-called “free unlimited” mode is not actually usable there.
There is also confusion about features like “Seedance 2,” which was advertised as included but appears unavailable after purchase. This raises serious concerns about transparency.
Customer support blamed third-party issues, but that does not change the fact that the product I paid for does not work.
Overall, this is the worst tool I have used for AI video creation. It looked promising, especially with the idea of editing everything in one place, but in reality, nothing works properly.
I do not recommend this platform to anyone, especially businesses. I have requested a full refund.
Topview AI 回复2026-03-26
Thank you for your feedback, we sincerely apologize for the experience.
The issues you encountered (e.g. slow generation, failed renders, or features not working as expected) were caused by a recent upstream provider adjustment that affected our latest API, which temporarily impacted performance and stability.
Our team is actively resolving this, and service is being restored. Your Business plan still includes Seedance 2.0 “365 Unlimited,” and we are ensuring it functions as promised.
We also apologize for any delay in support responses, we're actively trying to resolve flooded inquiries within these few days.
Please reach out to us at [email protected] with your account or receipt details, and we will prioritize your case, including reviewing any refund requests where applicable.
We appreciate your patience and the opportunity to make this right.
SeedDance 2.0 rollout created massive demand. While crazy at first, they've done a great job handling it after initial turbulence. Queues are now much faster and more stable. Customer service while at first reeling from the demand got in touch with me let me try more and also offered a refund if I wasn't satisfied. I'm very happy with the way the company dealt with the situation and do recommend. The fact that they allow us customers to try Seed Dance is a huge deal. And I'm happy to say they delivered once the initial surge on their servers was able to be dealt with and their customer service was also very good in the end.
@topview_ai @TopView_Video. #TopViewAI #Seedance #AIVideo
Topview AI 回复2026-03-26
Thank you for your feedback, we sincerely apologize for the experience.
The issues you encountered (e.g. slow generation, failed renders, or features not working as expected) were caused by a recent upstream provider adjustment that affected our latest API, which temporarily impacted performance and stability.
Our team is actively resolving this, and service is being restored. Your Business plan still includes Seedance 2.0 “365 Unlimited,” and we are ensuring it functions as promised.
We also apologize for any delay in support responses, we're actively trying to resolve flooded inquiries within these few days.
Please reach out to us at [email protected] with your account or receipt details, and we will prioritize your case, including reviewing any refund requests where applicable.
We appreciate your patience and the opportunity to make this right.
Topview has helped my Tiktokshop content bring it to the next level. we save the time taken to work with KOLs and generating 100 content per week now is very do-able with a team of 4.
Excited to see what topview updates have in the coming future!
Topview AI 回复2026-03-18
Thank you for sharing your experience! We're glad to hear that Topview has helped scale your TikTok Shop and streamline your content creation so effectively. Excited to keep building and supporting your growth, stay tuned for more updates!
Won't follow as instructed and will need to regenerate videos ending up to consume the credits. As a result, it is very expensive to create one video you want. Do not recommend.
Topview AI 回复2026-02-13
Thanks for your feedback, and we’re sorry to hear about your experience. We understand how frustrating it can be when results don’t follow instructions and require regenerations that consume credits. Please feel free to reach out to [email protected] if you encounter any issues — we’re continuously improving instruction accuracy and generation reliability to make the experience more consistent.
Credits vanish, outputs disappoint, and support blames you – deeply regretting my time and money with Topview.ai.
I signed up for Topview’s Pro plan (29 USD/month for 80 credits) expecting a reliable AI video creation tool, and instead discovered a platform engineered to burn through credits while delivering inconsistent results. Most videos only became usable after 3–5 regenerations, meaning a large chunk of my paid credits disappeared just trying to get something half‑decent. When I raised this, support’s response was to blame my “improper prompts” and throw some generic “guidelines” at me, which did nothing to fix the underlying issue.
The subscription model is even worse. Topview makes a big deal out of “80 credits per month” but quietly treats unused credits as disposable; they explicitly state that credits reset at the beginning of each billing cycle, which you’ll only notice in the fine print on their pricing and feature pages. I renewed my subscription on 22 Dec 2025, didn’t fully use my credits because I was away from my business for a while, and when my plan expired those paid credits were simply wiped out. Even when I offered to resubscribe on the same monthly plan, they flatly refused to restore anything, despite the fact that the credits were already paid for and not some bonus or promo.
What really pushed this from “bad product design” into “never again” territory was their customer service attitude. Instead of acknowledging how unfair it is to erase purchased credits just because a renewal date was missed, the agent doubled down, repeatedly hiding behind the small print and even throwing in snarky remarks implying I had “forgotten the time and shirked responsibility.” The message was crystal clear: if their ambiguous rules cause you to lose money, that’s your problem, not theirs.
To add insult to injury, they were very quick to ask for a positive review when I first joined, and I obliged in good faith. Looking back, I feel misled; that early praise definitely does not reflect the reality of using the platform long‑term. Public listings show the same pricing structure and expiring‑credit model I experienced, so this isn’t a one‑off glitch – it’s how the service is designed to work.
If you value transparent pricing, respect for customers, and a product that doesn’t penalise you for taking a short break from content creation, I would strongly recommend looking at other AI video tools. Topview might look attractive on the surface, but between the aggressive credit burn, non‑rolling credits, and dismissive support, my experience has been frustrating, costly, and ultimately not worth it.
Topview AI 回复2026-02-10
Thank you for sharing your experience, we’re sorry to hear that Topview didn’t meet your expectations. We understand your frustration around credit usage, regeneration costs, and the way unused credits reset each billing cycle, and we acknowledge this can feel unfair despite being stated in our plan terms. We’re also concerned to hear that our support response came across as dismissive, and we apologise for that experience. Your feedback has been noted and will be reviewed as we continue improving both the product and customer experience.
Finally an AI tool that actually saves time I’ve tried a bunch of these tools & Topview is the first one that didn't feel like I need a second job to learn how to use it... I mostly use it for the AI video generator to turn my images to short clips and the quality is surprisingly good. The AI image features are also super handy for swapping out backgrounds or making quick social posts. It’s saved me a ton of back-and-forth with editors. It's pretty user-friendly and easy to adopt, I recommend.
Topview AI 回复2026-01-26
Thanks so much for the kind words! We’re glad Topview has genuinely saved you time and made video creation easy to pick up — that’s exactly what we’re building for. Really appreciate the recommendation and support 🙌
I dont recommand going with this company.
Quality of the video is not that good and when you ask to correct some obvious mistakes, it consumes credit. Why am I supposed to pay once again to have a decent result.
On the other hand, generating videos is not always succesfful.
I tryed to consume my credit before the end of the month but generating fails a lot and I end up loosing my credit.
Support is not responsive at all, you get instruction to send feedback about the video but they never replay back.
Topview AI 回复2026-01-26
Thanks for your feedback, and sorry for the frustration caused by failed generations, credit usage, and support delays. This isn’t the experience we aim to provide, and we’re actively working on improving reliability, quality, and support.
Give this a shot if you're marketing your product(s) on social media!
The number of features Topview has available is actually insane. From Avatar 4 (my fav because you can use it for basically whatever you want - long/short videos, podcast clips, speeches...), to all available image generation tools, and even the video agent feature which I don't use as often because I make more of those organic long-form videos rather than short UGC ads, but still, a good feature. Good experience overall, with a nice and quickly responsive team!
Topview AI 回复2026-01-16
Thank you so much for the kind words! We’re really glad you’re enjoying Avatar 4 and finding the platform useful across different formats. Appreciate the support and shoutout to our team, it means a lot to us 🙌
I signed up expecting a useful AI tool, but the experience has been extremely disappointing. The model feels very poorly trained, responses are inaccurate a majority of the time, and the value does not justify the recurring monthly cost.
What makes this worse is that they add barriers to closing your account and getting rid of your costumer data making this more of a scam.
This feels more like a subscription trap than a serious AI product. I would not recommend this service to anyone looking for a reliable or professional tool.
Topview AI 回复2026-01-12
Hi Shawn, sorry to hear about your experience, that’s definitely not what we aim to deliver. We take feedback like this seriously and would really like the chance to look into your concerns and resolve them properly.
Please reach out to [email protected], and we’ll personally help review your case and assist with your account and data concerns.
Top view AI has been a great ai video making programme for me, it makes ai ad video making so simple, it has a great tool like the ai video agent 🤩that I can use to just paste the link of a viral video and remake a video for my product that I sell on TikTok shop, it’s a game changer in ai video making, it’s simple, easy and time saving.
Topview AI 回复2026-01-02
Thanks so much for the love! We’re really happy to hear Topview AI and Viral Video Agent are making it easy and saving you time for your TikTok Shop. We truly appreciate your support!
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