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旅游度假

Travomint US

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关于 Travomint US

数据更新
网站
travomint.com
分类
旅游度假
所在地
美国
状态
待认证
近 12 个月
93 条评价
差评回复率
64%(21/33 条)
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商家自述

Travomint 是最好的旅游公司之一,以非常便宜的价格预订机票、酒店、汽车、租赁。 Travomint 是一家总部位于美国的公司,其总部位于弗吉尼亚州赫恩登。 Travomint 为客户提供百分百可靠的服务。

Travomint US靠谱吗?

Travomint US(travomint.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 101 条用户评价,属于旅游度假分类,口碑一般。评价两极分化:67% 给出 4 星及以上,同时 33% 打了 1 星;商家回复了 64% 的差评;评价主要围绕价格、客户服务。数据最后更新于 2026-08-12。

评价综述

AI 生成

评论者对这家公司的体验非常好。客户经常称赞友好的工作人员非常乐于助人、专业且致力于使整个预订过程变得完全顺利和轻松。许多消费者还非常欣赏在整个假期计划过程中提供的快速响应、即时确认电子邮件和合理的价格。 一些人对价格意外上涨、成本突然变化以及航班确认长时间延误感到不满。评论者还描述了在尝试联系客户服务、与无助的代理打交道或试图获得退款时的令人沮丧的经历。一些消费者指出,在他们需要帮助的关键时刻,沟通完全中断。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

骗子-没有退还金额-Rs.18465

我通过 Travomint 预订了印度航空机票,并支付了 27242 卢比,而我的 2 人机票总共只收取 8777 卢比/- 我希望澄清并退还向我收取的额外费用 18465 卢比。 预订参考:AFMIWU 票号:098 7379669648 和 预订参考:AFMIWU 票号:098 7379669649

Travomint US 回复2025-10-29

Dear Customer, We’re sorry to hear about your concern and truly understand your frustration. Please be assured that Travomint does not overcharge customers intentionally. Fare differences may sometimes occur due to dynamic airline pricing, taxes, or service fees associated with booking and support. We’d like to review your booking in detail and help resolve this matter at the earliest. Kindly share your registered contact details and payment confirmation with us at [email protected], and our team will prioritize your case for verification and refund, if applicable. Warm regards, Team Travomint

不推荐

我实际上阅读了所有评论,甚至认真地搜索了它。不过,我仍然尝试使用他们的机票,因为它比其他机票更具竞争力。和他们订机票后,已经4个小时了,我还没有收到任何确认电子邮件,这与其他人不同的是,它是即时的。 难怪我打电话给他们时他们没有发送确认信,他们说航空公司拒绝了,因为金额增加了。 可笑的是,我已经要求退款,我以为一旦你向航空公司付款,金额就会被锁定,很快就会得到确认。 对于第一次使用的用户来说不是一个好的体验。请不要专门使用本网站预订航班

Travomint US 回复2025-10-29

Dear Customer, We sincerely apologize for the inconvenience you faced. Airline fares are dynamic and can change within minutes due to availability and demand — occasionally causing booking rejections even after payment authorization. We understand how disappointing this can be, especially for first-time users. Please rest assured that any refund initiated in such cases is processed promptly as per airline and bank timelines. We’d appreciate it if you could share your booking reference at [email protected] so our team can check your refund status and ensure it’s resolved quickly. Warm regards, Team Travomint

我更喜欢 0 星……

编辑 #2 自从他们表示想要提供帮助以来已经快一周了。几分钟之内,我就回复了他们要求的信息……6天后仍然没有任何消息。 我更喜欢 0 星作为一个选项。这是有史以来最糟糕的公司!从开始到结束,亚历克斯和克里斯都非常令人失望。当我在网上购买去夏威夷离婚旅行的机票时,我以为自己被骗了。 一切尘埃落定之后,事实证明 Travomint 控制了从檀香山预订的阿拉斯加经夏威夷的回程行程。受了重伤后,我不得不请假并取消行程。达美航空很棒,但夏威夷航空告诉我,我必须通过 Travomint 处理退款。 Travomint 向我保证他们会处理好这件事。他们没有照顾它。他们什么也没做。我收到的唯一更新是航空公司发来的,让我知道航班时间已更改。我很确定克里斯和亚历克斯在印度的卧室里经营着这家公司。真是一家垃圾公司。不惜一切代价避免! 编辑:好的。因此他们[公开]表示希望协助我退款并解决问题。让我们来看看。 4 小时前看到他们的回复后,我立即回复了他们要求的信息。到目前为止还没有直接给我发电子邮件。我们将看看他们是否是认真的,或者他们只是公开回应以挽回面子。

Travomint US 回复2025-10-29

Dear Customer, We’re truly sorry to hear about your experience and understand how frustrating this situation must have been, especially given your personal circumstances. Please know that this is not the level of service we aim to provide. We would like to look into this matter immediately and assist you with your refund. Kindly share your booking reference and contact details with us at [email protected] so our team can review your case and resolve it as quickly as possible. We sincerely value your feedback—it helps us improve our services and support our customers better. Warm regards, Team Travomint

优秀的机构和优秀的员工

Travomint US 回复2025-10-29

Dear Customer, Thank you so much for your kind words! We’re delighted to know you had a great experience with our team. Your appreciation truly motivates us to continue delivering excellent service and seamless travel experiences. We look forward to assisting you again soon! Warm regards, Team Travomint

旅行体验

“Travomint,尤其是 Dua Ali,让我们一家人去巴厘岛度假变成了一次无忧无虑的体验。她根据我们的喜好建议了行程,以最优惠的价格预订了航班和酒店,甚至还安排了旅行保险。一切都很顺利 - 就像有一个私人旅行礼宾一样!

Travomint US 回复2025-10-29

Dear Neha, Thank you so much for your kind words! We’re delighted to know you had a great experience with our team. Your appreciation truly motivates us to continue delivering excellent service and seamless travel experiences. We look forward to assisting you again soon! Warm regards, Team Travomint

客户服务代理丹尼是……

客户服务代理丹尼(Danny)非常乐于助人,当我解释说有家庭紧急情况时,他不遗余力地询问是否有更好的价格

Travomint US 回复2025-10-29

Dear Nash, Thank you so much for your kind words! We’re delighted to know you had a great experience with our team. Your appreciation truly motivates us to continue delivering excellent service and seamless travel experiences. We look forward to assisting you again soon! Warm regards, Team Travomint

最近我完成了旅行预订...

最近我从 Travomint 完成了旅行预订。艾伦先生非常乐于助人,他使预订过程非常顺利。我昨天从新加坡旅行回来。所以我想在这里分享我的经验

Travomint US 回复2025-09-24

Dear Customer, Thank you for taking the time to share your experience with us. We are delighted to know that your booking process was seamless and that Mr. Allan could assist you so well. It’s wonderful to hear that your trip to Singapore went smoothly, and we truly appreciate your kind words. We look forward to serving you again on your future journeys and ensuring every experience with Travomint is just as pleasant. Warm regards, Team Travomint

一小时内解决问题。

一小时内解决问题。 索尼娅非常乐于助人且反应灵敏

Travomint US 回复2025-09-24

Dear Customer, Thank you for taking the time to share your experience with us. We are delighted to know that your booking process was seamless and that Ms. Sonia could assist you so well. We look forward to serving you again on your future journeys and ensuring every experience with Travomint is just as pleasant. Warm regards, Team Travomint

最差的旅行社。如果我能给零星,我会的。

在我所有的旅行中,只有这家旅行社敢在我付清全额费用后增加我的机票价格。想象一下,结账时,全额付款,然后收到一条 WhatsApp 消息,告诉您需要额外支付费用,因为据称航空公司提高了价格,为什么这没有反映在我结帐时的最终账单中? 我要求取消,因为增加的费用使他们比其他机构贵得多。他们同意取消,但后来完全不理我了。截至目前,尚未出票,也未办理退款。 不值得信任。不专业。绝对不推荐。最好通过其他知名机构进行预订,而不是冒险选择这家机构。

Travomint US 回复2025-09-24

Dear Customer, We are very sorry to learn about your disappointing experience and the frustration it has caused. What you have described does not reflect the service standards we aim to provide at Travomint. Airline fares can fluctuate due to dynamic pricing, but we deeply regret if this was not communicated clearly during your booking process. We are also concerned to hear about the delay in resolving your cancellation and refund request. Please rest assured, this matter will be reviewed with urgency. Kindly share your booking reference and contact details at [email protected], so our senior support team can investigate and resolve your case at the earliest. We sincerely apologise for the inconvenience caused and assure you that we are taking steps to improve transparency and response times for our customers. Sincerely, Team Travomint

警告:Travomint 骗局

当我和家人一起预订印度旅行时,这个机构欺骗了我。全额付款后,他们突然要求额外加钱(金额相当大),声称航空公司提高了票价——结账时从未显示过这一点。当我指出其他机构的收费要低得多,甚至向他们发送比较时,他们仍然向我施压,要求我支付更多费用。 当我拒绝并要求取消时,他们不同意——让我别无选择,只能支付他们要求的额外费用。有史以来最糟糕的经历。 后来我发现许多其他人也向 Travomint 报告了同样的问题——他们实际上是在通过让家庭陷入别无选择的境地来赚钱。更糟糕的是,他们的迪拜和澳大利亚联系电话号码不是真实的,因此无法直接联系到他们。 不专业。具有欺骗性。恶棍。为减轻自己的压力,请选择信誉良好的代理机构进行预订。

Travomint US 回复2025-09-24

Dear Customer, We are truly sorry to hear about your unpleasant experience and the distress it has caused you and your family. At Travomint, we take such feedback very seriously, as this is not the standard of service we strive to uphold. Airfare fluctuations can sometimes occur due to dynamic airline pricing, but we regret if this was not communicated clearly during your booking process. We also sincerely apologise for any difficulties you faced in reaching us through our listed contact numbers. Please share your booking reference and preferred contact details at [email protected], and our senior support team will review your case on priority. We are committed to resolving this matter fairly and to restoring your trust in our services. Your feedback is valuable in helping us improve, and we assure you that corrective measures are being taken to prevent such situations in the future. Sincerely, Team Travomint

旅行很棒

我已经从 Travomint 预订了机票,我的体验非常棒。我要衷心感谢 Travomint 团队。我发现他们的员工非常专业,让整个过程非常顺利。衷心感谢他们的努力并强烈推荐他们的服务!

Travomint US 回复2025-09-24

Dear Customer, Thank you so much for sharing your wonderful feedback. We are delighted to know that you had an awesome trip and that our team could make your booking experience smooth and hassle-free. Your kind words about our staff’s professionalism mean a lot to us. We truly appreciate your recommendation and look forward to assisting you with many more journeys ahead! Warm regards, Team Travomint

他们在诈骗。

他们在诈骗。 他们撒谎,当有人要求找主管时,他们说没有。 并且不尊重

Travomint US 回复2025-08-25

Dear Customer We’re truly sorry to hear about your experience and regret that you feel this way. At Travomint, we value transparency, respect, and accountability in every interaction. Your feedback is extremely important to us, and we would like to investigate this matter further to address your concerns promptly. May we kindly request you to share your booking details or contact information at [email protected] so our senior team can personally review and resolve the issue? We appreciate your patience and the opportunity to make this right. Warm regards, Team Travomint

浪费时间

他们和我一起通话了两个小时,在我向他们提供了所有乘客信息后,他们告诉我没有更多的座位,尽管他们告诉我他们已经保留了座位,但在他们说没有更多的座位后,我的工作真是浪费时间。永远不会相信或和他们一起花时间。

Travomint US 回复2025-08-25

Dear Customer, We sincerely apologise for the inconvenience caused. Your feedback is important, and we regret the time lost during your booking process. Please share your booking details at [email protected] so we can review the matter and assist you better. Regards, Team Travomint

诱饵和开关

该网站列出了价格和完成时间,以及每张机票的随身行李和 1 件托运行李的费用。交易完成后,我们接到几个电话,说出发的航班不包含行李,并且因为一些错误而额外支付了 500 美元,尽管在预订时已列出,但仍将责任归咎于我们。我们有预订、详细信息和付款完成的照片,但一位非常粗鲁的客户代理否认有任何不当行为。当要求发送时,代理以书面形式注明通话是否会造成服务不良,他们断然拒绝,并取消了一切。 这是欺诈,是诱饵和转换。在线列出和支付的价格是您未能履行的合同

Travomint US 回复2025-08-25

Dear Customer, We’re truly sorry for the frustration you faced. This is not the experience we want for our customers. Please share your booking details at [email protected] so we can review your case and resolve it promptly. Regards, Team Travomint

Travomint 提供的服务很差劲

我与 Travomint 协调预订的经历非常糟糕。他们花了两天时间才说——你可以直接与航空公司联系。最后他们让我取消机票并重新预订一张。 我写这封信是为了表达我对这无疑是迄今为止最糟糕的预订经历的深深失望和沮丧。在最初的预订过程之后,您的公司似乎“退缩”,让客户感到被抛弃,他们的担忧得不到解决,这是完全不可接受的。

Travomint US 回复2025-08-25

Dear Customer, We sincerely regret to hear about your disappointing experience. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. We request you to share your booking details at [email protected] so our team can review the issue and resolve it promptly. Regards, Team Travomint

我从 travomint 订了票,从…

我预订了从 travomint 从德里到迪拜的机票,我在 travomint 的经历是 awsm 和令人兴奋的,谢谢 travomint

Travomint US 回复2025-08-25

Dear Customer, Thank you for your kind words! We’re delighted to know you had an awesome experience booking your Delhi to Dubai trip with us. Wishing you many more smooth and memorable journeys ahead! ✈️ Regards Team Travomint

你偷了我的钱,我会举报……

你偷了我的钱,我会向警察举报。我发现了你的欺骗行为,将会在评价中报告,就像你偷了我的钱一样。你们是骗子。

Travomint US 回复2025-08-25

Dear Customer, We sincerely regret to hear about your disappointing experience. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. We request you to share your booking details at [email protected] so our team can review the issue and resolve it promptly. Regards, Team Travomint

我的结婚50周年纪念日

客户代表 Chris 竭尽全力帮助我获得从旧金山国际机场 (SFO)、东京、大阪和首尔出发并返回家乡的机票。不到一个月的计划。由于取消十月份的旅行计划。 这是我结婚 50 周年纪念日之旅。 他全力以赴地帮助我,直到分配座位。 谢谢克里斯

Travomint US 回复2025-08-25

Dear Customer, Thank you for your feedback! We’re glad you found a great deal on your flight with us. Looking forward to serving you again😊 Regards Team Travomint

突然的变化。

使用此第 3 方应用程序预订了航班,他们突然接受了我的付款,由于价格突然变化,预订处于待处理/失败状态。这不是我的问题/错误,因为指控已经提出,这就是你处理这种情况的方式。退款需要7-14天?!这太荒谬了。

Travomint US 回复2025-08-25

Dear Customer, We sincerely regret to hear about your disappointing experience. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. We request you to share your booking details at [email protected] so our team can review the issue and resolve it promptly. Regards, Team Travomint

Travomint 预订噩梦

特拉沃薄荷评论 我最近尝试通过 Travomint 的网站预订机票,但整个体验从头到尾都很令人沮丧。 预订流程(★☆☆☆☆) 填写完所有必填信息后,网站突然显示“付款失败”的消息。不久之后,我收到了一封标题为“预订失败 - 参考 ID xxxx”的电子邮件。没有明确解释为什么付款没有通过,也没有任何关于下一步该做什么的指导。 客户支持与跟进 (★☆☆☆☆) 我没有收到有用的后续电子邮件或一次礼节性电话,而是收到了来自 Travomint 代理的重复电话轰炸。尽管我告诉多位代表我不想继续预订,但电话还是不断打来。纯粹的频率让人感觉侵扰——接近骚扰。 透明度与沟通 (★☆☆☆☆) 该网站从未澄清是否有人试图在我的卡上收取任何费用,我不得不明确要求确保没有处理任何付款。一个简单、主动的确认将大大有助于缓解担忧。 整体体验(★☆☆☆☆) 失败的交易、缺乏清晰的沟通以及无情的电话,我对 Travomint 的信心受到了严重动摇。在该公司简化其支付系统并采取更加尊重、以客户为中心的后续方法之前,我不建议使用 Travomint 进行旅行预订。 底线:谨慎行事,或者更好的是,寻找其他地方以获得更顺畅、压力更小的预订体验。

Travomint US 回复2025-08-25

Dear Customer, We sincerely regret to hear about your disappointing experience. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. We request you to share your booking details at [email protected] so our team can review the issue and resolve it promptly. Regards, Team Travomint

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