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金钱与保险

Trupanion

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关于 Trupanion

数据更新
网站
trupanion.com
分类
金钱与保险
所在地
美国
状态
待认证
近 12 个月
161 条评价
差评回复率
89%(25/28 条)
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商家自述

在 Trupanion,我们知道宠物主人是一项 24/7 的工作。因此,我们随时为您提供优质宠物保险和 24/7/365 屡获殊荣的客户服务。我们为狗和猫提供医疗服务已超过 25 年,优先考虑它们的健康,没有支付限制,涵盖所有品​​种,并提供 VetDirect PayTM(可以在结账时直接向兽医付款)。享受 Trupanion 为您的宠物提供的保护吗?请给我们留下评论,以帮助其他狗和猫的父母。还不是我们的会员吗?了解有关 Trupanion 保险如何运作的更多信息,或立即为您的宠物获取免费报价!

以上内容由商家自行提供,未经平台核实。

Trupanion靠谱吗?

Trupanion(trupanion.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 161 条用户评价,属于金钱与保险分类,口碑良好。83% 的评价为 4 星及以上,12% 为 1 星;商家回复了 89% 的差评。数据最后更新于 2026-08-12。

用户怎么说

快速地

快速、高效且易于使用...Trupanion 与我的提供商合作支付账单。我的提供商甚至在柜台上放置了 Trupanion 显示屏,以显示提供商的支持。很棒的经历!

Trupanion 回复2026-07-21

Dennis - thank you for sharing your experience with us! It means the world that you chose Trupanion to protect your pet! We strive to provide a seamless claims experience to ensure you can keep a peace of mind. Our team is here for you 24/7 should you ever need us. You can reach us anytime at (855)210-8746. Best wishes, The Trupanion Team

沿街搬家的费用增加了一倍

自 2017 年以来,我每月向这些人付款。从未提出过任何索赔。终于提交了一份,但自从我为我的猫注册以来,我的地址已经改变了。我沿着街道搬了一英里,但我的邮政编码已经改变了。当我联系他们更改我的地址时(你不能在网上进行,因为他们希望能够运行这个特定的骗局),我被告知我的月费现在将增加一倍。双倍。我搬到了街上。而且我的发票金额低于我的免赔额,所以他们不会支付任何费用。他们到底怎么能因为我搬到街上一英里而使我的月费翻倍呢?他们如何证明这一点?这是一个骗局。可怕的人,可怕的生意。他们应该为自己感到羞耻。

Trupanion 回复2026-07-15

Hi Sasha, We know it's never easy to see a change to your monthly cost. No one likes paying more for their coverage, and it means the world to us for you to protect your pet with a Trupanion plan. Our policies are priced with long-term support in mind so that we can be there for you and your pet in the event of the unexpected no matter when or where you need us - or for how much. Insurance is a shared risk, and it's important for us to price each pet we enroll as fairly and accurately as possible according to their unique factors at enrollment. These factors include things like breed, age at enrollment, sex, and location as determined by your postal/ZIP code. Because of this, any changes to your address will update your policy to the most accurate cost for that area at the time the change is made. We take your concerns seriously and our team is always available to review your situation with you in further detail to offer any additional clarification we can regarding your pricing and account. Please call us whenever we can help at (855)210-8746. We're here for you 24/7. Take care, The Trupanion Team

我对特鲁潘尼翁你很满意……

我对 trupanion 非常满意,你们是最棒的,我在州外,我的孩子生病了,我打电话给办公室,解释说我有保险,而且我在州外,我不知道该怎么办,接待员非常乐于助人。非常理解和关心。她告诉我,我所在地区的哪些兽医会带 Trupanion 并引导我走向正确的方向,我去了那里,他们很好地照顾了我的宠物,在预约后几分钟内,一切都完成了,兽医将账单提交给 Trupanion,实际上在五分钟内 Trupanion 就处理了他们的账单部分。我不需要做任何事情,只需支付我的部分即可,Trupanion 接手了,我对他们的服务非常满意。我一定会告诉我的家人和朋友关于他们的事情。特鲁帕尼翁救了这位老太太免于心脏病发作,因为这就是我想要的。如果我不能为我的孩子做医疗,非常感谢。

Trupanion 回复2026-07-21

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, Paula! We are here for you whether you are at home or traveling to ensure you can keep a peace of mind. Our team is sending our best wishes for a smooth recovery your pet's way. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Sincerely, The Trupanion Team

我的主要浣熊被覆盖

在试用期为我提供帮助的代理人非常乐于助人,非常热情友好,如果我需要任何帮助,我希望他作为代理人来帮助我 我的主要浣熊对我来说非常重要,请始终照顾好您的毛宝宝

Trupanion 回复2026-07-21

Thank you Terri, for taking the time to share your experience with us here and for entrusting Trupanion with your kitty's medical coverage! We strive to provide quality customer service to ensure you feel supported every step of the way. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Sincerely, The Trupanion Team

满意的客户

归档方便;及时付款;通过聊天室专门回答的问题/疑虑; vet direct 提供便利…

Trupanion 回复2026-07-21

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, Peggy! We strive to provide you with quality customer service so you feel supported at all times. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Sincerely, The Trupanion Team

保单保费增加

Trupanion 对我们和我们的宠物都很好。然而,不要被保费不会随着狗的年龄或提交的索赔数量而增加的说法所欺骗。我的账单在 7 年内增加了 147%。他们还表示,这是由在该地区治疗您的品种的成本驱动的。不过,我已经在全国各地的几家兽医处看过我的狗了。不是一位特定的兽医。

Trupanion 回复2026-07-13

Hi Brandon, Thank you for sharing your concerns with us here and for trusting us with your pup's medical coverage over the years. We understand that it can be difficult to see these kinds of changes to your monthly cost over time, and no one likes paying more. We hope to offer some clarification here regarding your pricing to offer our support. We strive to price each pet as fairly and accurately as possible according to their unique factors at enrollment, as well as your chosen coverage options. This does include your primary location on file with us, as determined by your postal code. These factors alongside your chosen coverage options come together to create your pet's monthly cost, which we'll review regularly alongside trends and changes in our industry to ensure continues supporting the level of coverage we provide to our members. The cost of veterinary care has increased significantly since you first started your coverage plan with us. Through it all, we remain committed to providing you with access to the same unlimited payouts and coverage they deserve. Unlike other providers, we'll never make changes to your pup's monthly cost due to individual claims usage or them getting older. Our pricing changes are tied to the rising cost of veterinary care and breed population in your area, and will always be firmly rooted in our commitment to being there for you and your pup whenever you need us most. We appreciate your continued trust in us for your pup's medical coverage, and we want you to know that our team is available anytime to discuss your pricing with you directly to answer any questions you may have or offer further clarification. You can reach us 24/7 at (855)210-8746. In the meantime, be sure to give your pup lots of extra belly rubs from us! Take care, The Trupanion Team

优质的服务

关于我的宠物的紧急情况,我得到帮助的速度有多快。

Trupanion 回复2026-07-21

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, William! Our goal is to provide you with a fast and efficient claims experience, so you can spend more time focusing on your pet! We are here for you 24/7 and you can reach us anytime at (855)210-8746 Sincerely, The Trupanion Team

我的兽医办公室接受 Trupanion 和……

我的兽医办公室接受 Trupanion,这使得事情变得更加容易。 我不必提出任何索赔。这一切都是在兽医办公室提供服务时完成的。 我当地的专业兽医医院也接受 Trupanion。所以非常容易合作。 我强烈推荐特鲁帕尼翁!

Trupanion 回复2026-07-21

Leslie, we appreciate you taking the time to share your experience with us here! It means the world that you chose Trupanion to protect your pet! We strive to provide a seamless claims experience, so your focus may remain on your pet. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Sincerely, The Trupanion Team

特鲁帕尼恩速度快如闪电……

Trupanion 闪电般地批准了我们小狗十字形撕裂和 TPLO 的索赔。这家公司是救星!!我很高兴几年前转向他们。谢谢特鲁帕尼翁!!!

Trupanion 回复2026-07-21

Thank you for taking the time to share your experience with us here and trusting us with your dog's medical coverage, Brittany! Our team is sending our best wishes for a smooth recovery their way. Please let us know if there is anything you need from us. We are here for you and your pup 24/7! Sincerely, The Trupanion Team

Trupanion 让您更少担心……

Trupanion 让您更少担心宠物的医疗保健,因为知道无论什么情况他们都会介入并承担部分费用。

Trupanion 回复2026-07-21

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, Arlene! Our goal is to ensure you can keep a peace of mind when it comes to your pet's health. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Sincerely, The Trupanion Team

拥有 VEC 非常有帮助……

让 VEC 直接与您处理 Maggie 眼科手术的事宜非常有帮助。 这对我和她来说都是一次可怕的经历。

Trupanion 回复2026-07-21

Thank you for taking the time to share your experience with us here and trusting us with Maggie's medical coverage, Marie! We are sorry to hear you two faced a very scary time, but we are happy we could be there to support you both through it. Our team is here for you 24/7 should you ever need us. You can reach us anytime at (855)210-8746. Best wishes, The Trupanion Team

和我们的另一个人一起吃了 trupanion。

与我们的另一只猫一起养了 trupanion,他们支付了很好的费用,并及时提出了索赔。2024 年与他们一起开始

Trupanion 回复2026-07-21

Thank you for taking the time to share your experience with us here and trusting us with your cat's medical coverage, Barbara! We are here for you 24/7 and you can reach us anytime at (855)210-8746 Sincerely, The Trupanion Team

反应非常灵敏,在设置方面很有帮助……

反应非常灵敏,在为我的新小狗设置保险方面很有帮助。 轻松一致的沟通! 到目前为止非常高兴!

Trupanion 回复2026-07-21

Thank you for taking the time to share your experience with us here and trusting us with your puppy's medical coverage, Kristen! Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Sincerely, The Trupanion Team

保护我的毛宝宝的最好方法......

在充满挑战的医疗时期保护我的毛宝宝的最佳方法。兽医护理是一个巨大的需求,但如果必须自掏腰包,则非常昂贵。 Trupanion 带来了巨大的改变,它真正让人安心。谢谢你!!!

Trupanion 回复2026-07-21

Karla - thank you for sharing your experience with us here! We are grateful to be here to support you and your pet with the unexpected. We understand how stressful vet bills can be, and strive to ensure you can keep a peace of mind. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Best wishes, The Trupanion Team

正在研究的代表……

7月4日工作的代表真是太好了!他向我解释了一切,我立即报名了。

Trupanion 回复2026-07-21

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, Mary! We strive to provide you with excellent customer service to ensure you feel supported every step of the way. We are here for you 24/7 and you can reach us anytime at (855)210-8746 Sincerely, The Trupanion Team

非常好

我的狗得了尿路感染。太可怕了。她整整一周的行为都发生了变化,并且不断小便。她感到不舒服和紧张。她是一只 6 个月大的小狗。兽医太棒了。谢了。

Trupanion 回复2026-07-21

Thank you for taking the time to share your experience with us here and trusting us with your pup's medical coverage, Diana! We are sorry to hear of her recent medical ailment, but we are so glad we could be there to support her through it. Our team is sending her our best wishes for a smooth recovery. Please let us know if you ever have any questions, we are here to support you 24/7 at (855)210-8746 Sincerely, The Trupanion Team

100%推荐。

我有两只迷你腊肠犬。我的他们今年分别是15岁和16岁。自从我的狗来到我的生活以来,特鲁帕尼恩确实拯救了它们的生命。在其他保险中选择 Trupanon 是我做出的最佳决定。谢谢 Trupanion,我百分百推荐。

Trupanion 回复2026-07-21

Thank you for taking the time to share your experience with us here and trusting us with your pack's medical coverage, Aya! Your story is why we do what we do, and we are so grateful we could be there for them when they needed us most. Should you need us now, or in the future, you can reach us anytime at (855)210-8746. Sincerely, The Trupanion Team

只是希望您能做好预防措施……

只是希望您接种预防疫苗!

Trupanion 回复2026-07-14

Thank you for taking the time to share your experience with us here and trusting us with your pet's medical coverage, Diane! Not all coverage plans are the same, and here at Trupanion, we choose to focus on helping with direct treatment costs for pets in the event of unexpected emergencies, which can be difficult or impossible to budget for. Due to this, we make the difficult, but necessary decision not to cover preventative care, so that our focus may remain on providing members with access to unlimited payouts when they need us most. Our team is here should you have any questions regarding your coverage. You can reach us anytime at (855)210-8746. Sincerely, The Trupanion Team

快速且周到。

到目前为止,提交Merlin 的索赔非常容易。进行了 2 次兽医就诊。每项 1 项索赔。首先经过快速审查,结果可接受。第二个目前正在审核中。

Trupanion 回复2026-07-21

Walter - thank you for sharing your experience with us, and for entrusting Trupanion with Merlin's medical coverage! We are grateful we can be here to support you both through the unexpected. Our team is here for you 24/7 should you ever need us. You can reach us anytime at (855)210-8746. Best wishes, The Trupanion Team