Wuzhou Tianyu Gems Co., Ltd, a factory-direct OEM and ODM jewelry manufacturer, is helping global jewelry brands shorten time-to-market and reduce sourcing costs with its scalable production and customization solutions.With a design library of over 100,000 ready-to-produce jewelry styles and 200+ new designs released every month, Tianyu Gems enables brands to launch new collections quickly without long development timelines. From trend-driven fashion jewelry to moissanite and lab-grown gemstone pieces, clients can select existing designs or request full customization tailored to their market needs.As an in-house manufacturer, Tianyu Gems offers factory-level pricing, short lead times, and flexible order quantities, making it easier for brands, wholesalers, and online sellers to test new products and scale successful styles. Services cover the entire production process, including CAD design, gemstone cutting, casting, stone setting, polishing, and quality control.By combining speed, design scale, and customization under one roof, Wuzhou Tianyu Gems positions itself as a long-term manufacturing partner for businesses seeking reliable supply and consistent quality.Jewelry brands, designers, and wholesalers interested in OEM or ODM cooperation are invited to contact the company or explore its manufacturing capabilities at https://www.tygems.net.
以上内容由商家自行提供，未经平台核实。Tianyu Gems（tygems.net）在 OK.one 的综合评分为 4.9 分（满分 5 分），基于本站收录的 140 条用户评价，属于购物与时尚分类，口碑优秀。好评高度一致，97% 的评价为 4 星及以上；商家回复了 50% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship of the custom jewelry, noting that the final pieces look stunning, fit perfectly, and truly exceed expectations. Consumers widely appreciate that the dedicated staff members are extremely knowledgeable, highly patient, and exceptionally prompt with their helpful communication throughout the entire custom design journey. Some people were dissatisfied with poor product quality and major communication issues encountered during the process. Reviewers also specifically mentioned unexpected financial surcharges, severely delayed manufacturing project timelines, and completely unresponsive service representatives when trying to resolve their past concerns.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。I enjoy working with Annabella and Tianyu to design custom jewelry pieces. I have now designed several sets of wedding rings, as well as pendants and a few other custom pieces. Each one has come out well made, with great craftsmanship and eye to detail. Annabella is a pleasure to work with and she is very quick and responsive.
I worked with Linda on a Dutch marquise ring and couldn't be happier! She was communicative, knowledgeable, helpful, and overall a very pleasant person to work with. I was surprised that my ring was ready to ship in under three weeks from approving the cad, which is really nice for impatient people like myself! I'll be recommending friends and family to Tianyu so that they can also experience the great quality and service that I did.
I worked with Maggie one a custom design for a ring and she was so patient with me while I figured out what my style and design would be - down to the exact detail! She was very responsive and my ring arrived to NH very quickly, with the IGI report attached. I have already recommended her to several friends and I will definitely buy from her again! My ring is beautiful and I love it!
I asked Tianyu Gems to make me a custom ring. The design I wanted was intricate and I was pleased to find that all the tiny details were captured faithfully in the final product. The ring is beautifully crafted and turned out exactly as the CAD depicted. I revised the CAD many times during the design phase and Linda was very patient in addressing my every request until the design was exactly what I envisioned. After production, I wanted some stones changed and Linda kindly arranged it at no extra cost. The ring is very comfortable to wear and I wear it almost everyday now. I love admiring it randomly in the middle of the day. Overall great job by Tianyu Gems.
Maggie was the best! She was very helpful and patient with me. The the ring is beautiful! Will definitely recommend to friends
Yet another wonderful experience 😀Maggie is the absolute best from start to finish and always gives 100%. I am a returning customer and every order has been met with great customer service and wonderful products. I cannot say enough wonderful things about Maggie and my experience with Tianyu Gems 😁 I am forever grateful 💖
I’ve worked with Maggie twice: once for my engagement ring, and then again for my wedding band. She was fantastic both times: incredibly responsive, patient with me while I was considering different designs, and incredibly professional and knowledgeable. I will absolutely work with her again, because I know she’ll make the whole process smooth and easy!
I've worked with Maggie at Tianyu and absolutely love her! My custom rings and bracelet have been made exactly to my specifications and look better than expected. Maggie is kind, knowledgeable, and prompt to respond to messages. Tianyu's packaging and shipping is top tier. I wouldn't hesitate to send anyone I know to work with Maggie.
I worked with Elena for custom matching wedding bands. She was responsive and attentive, and overall I had a great experience. Highly recommend - I'll definitely work with them again next time.
Sue is the best! Communication in the beginning was a little rough as there were time zone differences, holidays (Chinese New Year), running quotes, changing designs, etc but once the holidays passed, I had zero complaints and would choose Tianyu and Sue all over again. My design was a complete custom design from my brain. I had no real photos for her to “duplicate” a ring, and I cannot draw, so imagine how hard that was for Sue to be able to grasp my EXTREMELY detailed ring in English, and translate that to the CAD designer AND jeweler. Also, I knew how my band would look like, my stone, basket, literally every detail, but never was detailed about how the band connected to the basket. They themselves chose to do a tapered shank (band) and it’s SO GOOD! After I received my perfect setting, I brought it to my local Asian jeweler to set my center stone and he messed up my prongs without telling me. I cried. I reached out to Sue, and honestly, she already made the sale and could’ve left me to figure it out myself. She stated that I could send it back and she would try her best to fix it without cost, but if not, there might be a charge to make it right (dependent the jewelers findings ofc). I agreed and shipped it back to Tianyu via DHL. DHL currently is holding the ring in customs. Shes reached out to the shipping company, and they are requiring Sue to submit documents to even receive my ring for repair. She’s reassured me every step of the way. I think it speaks volumes about Sue & Tianyu as they continue to care about their customers and their craftsmanship even after it has left their hands. I will definitely be recommending Tianyu and Sue to everyone! Literally 10/10. Just be patient and diligent, Sue & Tianyu’s craftsmanship is worth it.
Contacted Tianyu and was connected to Zoe for my purchase. The experience was smooth and timely. Feedback was taken and implemented well. The quality and detail for my ring is amazing for the price. I will come back for more pieces in the future.
I'm a repeat customer of Tianyu. I purchased from Elena who was an amazing rep. It was a custom order for a intricate design for a diamond necklace. Elena was incredibly helpful with her advice on what would work best for the design of the necklace, and very patient with my numerous questions and the revisions I requested until it was absolutely perfect and the way I had envisioned it. The quality of the design, craftmanship and the gemstones are excellent. Communication seamless and Elena was very quick to respond to any queries or amendments I had. Shipping was smooth. Highly recommend to anyone who wants to have a custom design for fine jewelry made especially if it's for a more complicated design that requires good craftmanship.
It’s my first time constructing a ring ever which is for my engagement and Tianyu Gems did such an amazing job. From the communication part on constructing and the final outcome, Maggie from Tianyu Gems made it life very easy and stress free for me. As she advised on what will look best and which design to best match my liking. It made it seem very personal and as a customer I felt very special as it was for an important occasion. Thank you once again Maggie
I purchased a ring from this company and it was perfect - good price, delivered on time and nicely boxed as well.
Found Linda on Reddit through a group buy for a pinky ring. Received my ring today and I am beyond happy with my ring. From ordering, communication and shipping time, everything went smoothly and I look forward to ordering again.
I heard from some users in the reddit that there is a risk ordering overseas but Tianyu especially Ella sales rep didn’t make me feel that way. Her communication and expertise of the matter is top notch. Other than communication, their Moissanite quality is incomparable. It feels very close to a diamond with a reasonable price. I couldn’t say any better, I would purchase again (in the future) and would recommend to those who are seeking high quality and customer service.
I don't even know where I should start. The whole process of ordering from this company was incredibly easy and the service is excellent. I was assigned to Nancy and together we designed the ring of my dreams, no matter how often we had to change something in the CAD or how complicated my request was, it was all accounted for. Additionally, service and production were incredibly fast, the whole process (including shipping) o my took like one month. It was a very delicate and complicated design, other jewelers were quoting 6-12 weeks. I highly recommend this company with all my heart, there's also a warranty and everything is explained well on their website. Thank you for making it possible to propose to my partner with their dream ring!!!
Maggie was great at helping me design my dream ring. The whole experience has been great
I received my new rings from Zoe and I couldn’t be happier! They are beautiful and exactly what I had pictured. Zoe was very communicative during the process and gave updates even without me reaching out first. This is not always the case with some vendors so I was very impressed. Also, the packaging is GORGEOUS! Will definitely consider using Zoe and Tianyu again for future custom pieces.
I had a wonderful experience working with Sue from Tianyu Gems. From the very beginning, she was kind, patient, responsive, and genuinely excited to help me create something special. I had a lot of questions about the engagement ring, matching wedding band, sizing, earrings, and necklace options, and Sue always took the time to explain everything clearly and offer helpful suggestions. What I appreciated most was how personal the experience felt. Sue was not just trying to make a sale; she cared about making sure the pieces were right, comfortable, beautiful, and meaningful. She gave thoughtful advice on ring sizing, matching bands, gold quality, and even recommended better materials for earrings to reduce the chance of irritation. The communication was warm and friendly throughout the entire process, and it made such an important purchase feel less stressful and more exciting. My wife loved the pieces, and I’m very grateful for Sue’s help in making that happen. I would definitely recommend Sue and Tianyu Gems to anyone looking for custom moissanite or fine jewelry. Great service, great communication, and a very thoughtful experience overall.
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