vidaXL（vidaxl.ro）在 OK.one 的综合评分为 3.4 分（满分 5 分），基于本站收录的 103 条用户评价，属于家居与园艺分类，口碑一般。24% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评；近 12 个月新增 94 条。数据最后更新于 2026-08-10。
一个可以重复的十个时代的程序，可以指导用户或英特尔。
Bună Cristina, Vă mulțumim pentru recenzie. Ne bucurăm să aflăm că livrarea a fost mai rapidă decât era programat și că ați găsit instrucțiunile ușor de înțeles. Vă așteptăm cu drag înapoi. Toate cele bune! Andreea vidaXL
Hello Georgel, Thank you for sharing your feedback. We’re happy to hear that your order arrived on schedule and that you are pleased with the quality of the product. We look forward to serving you again in the future. Wishing you a wonderful day! Andreea vidaXL
Hello Catalina, Thank you for sharing. We are sad to hear your order arrived late. Indeed, the holiday period is difficult on the carriers, but we try our best to honor the promised delivery terms. We contacted you directly toto find out more. We look forward to hearing from you! We never received a reply, so we kindly ask that you reach out to us at [email protected] for assistance. Andreea vidaXL
品质好、价格低
Hello Cristian, Thank you for your feedback. We are glad to hear that you are satisfied with the good quality and affordable price of the product. We hope to have you back again soon. Have a great day! Andreea vidaXL
我认为这不是vidaXL的错，而是提供商的错。我买的咖啡桌比预计的到货要晚，但是因为假期等原因，这也是可以理解的。不过，产品本身看起来不太好。它被划伤了，好几个地方都没有油漆，这看起来很糟糕，因为它本来应该是全黑的，但现在它有很多“木制”部件，尤其是腿，没有油漆。 不想费心归还它并等待很长时间才能解决问题，所以我们保留了它并尝试自己修复它，但这绝对是一次糟糕的体验，而不是您对全新咖啡桌的期望...... 对 VidaXL 本身没有任何抱怨。
Hello Renata, Thank you for your review. We are sorry to learn that the product arrived with visual defects, such as scratches and areas where the paint is missing, which affected your experience. We have contacted you to learn more details and to be able to propose a suitable solution. We look forward to your reply. We wish you a nice day! EDIT: We never received a reply, so we kindly as that you contact us directly at [email protected]. Andreea vidaXL
我还是没有收到订单！ 圣诞节过后我可以用它做什么？ 耽误太多了！
Dear Customer, Thank you for taking the time to post this comment and for bringing this matter to our attention. We are very sorry that you did not receive your package on the day you expected, and we assure you that we are ready to offer you the best possible solution to resolve the issue. We have sent a message to the email address associated with your account to address the problem as quickly as possible. EDIT: We are glad you were happy with your order after all and look forward to a fruitful collaboration. Have a great day. Jose Antonio vidaXL
Bună Paul, Vă mulțumim pentru achiziție și pentru recenzie! Ne bucurăm mult că ați fost mulțumit de achiziția dvs. și vă așteptăm oricând pe la noi. O zi frumoasă, numai bine! Antonio vidaXL
我 08.12 的订单被取消，没有任何其他信息（没有电子邮件，任何电话，什么都没有） 我选择支付 70 欧元左右，因为他们通过 eMag 销售产品！ 从12月8日到22日，我没有收到任何信息。当我询问详细信息时，他们回答：送货服务DPD没有收到正确的地址！你能相信这个吗！ 我是 2010 年的 eMag 客户，我的帐户中有我的所有详细信息。 我不会推荐任何人从vidaXL购买，你会浪费时间和金钱！
Hi Sorin, We are very sorry to hear about your experience with your recent order. We completely understand how frustrating it must have been to have your order cancelled without clear communication, especially after choosing a prepaid option and being a loyal eMag customer since 2010. Please accept our sincere apologies for the inconvenience caused. We truly value your feedback and will review our processes to prevent such situations in the future. If there is anything we can do to assist you further or help resolve the matter, please do not hesitate to contact us. Kind regards, Catalin/ vidaXL
订单及时到达，材料优质，颜色正是我想要的......非常感谢！...
Bună Elena, Vă mulțumim pentru achiziție și pentru recenzie! Ne bucurăm mult că ați fost mulțumită de achiziția dvs. și vă așteptăm oricând pe la noi. O zi frumoasă, numai bine! Antonio vidaXL
产品质量不好。一种已经使用过（部分安装，密封件破损），另一种仅供一次使用，廉价的塑料部件，当前使用时需要更换很少的部件。
Dear Customer, Thank you for taking the time to post this comment and for bringing this matter to our attention. We are very sorry that you experienced issues with the quality of the product you purchased, and we assure you that we are ready to offer you the best possible solution to resolve the problem. We have sent a message to the email address associated with your account to address the issue as quickly as possible. We have not received a reply, so we kindly ask that you contact us at [email protected] Have a great day. Jose Antonio vidaXL
材料质量差，抽屉类型细节不足，墙上的闩锁系统也很糟糕！
Hello Gabriel, We appreciate your honesty. We are sorry you were disappointed with your furniture and would like to help. We requested some additional information from you through the platform to contact you directly and find out more. We did not receive a reply, so we kindly ask that you contact us directly at [email protected] for solutions. Have a great day! Andreea vidaXL
不错的产品，送餐服务
Hello, Thank you for your kind words, though we don't really deliver food. We hope your vidaXL experience was just as positive regardless! Have a great day! Andreea vidaXL
可悲的服务。我下了订单，上面写着免费送货，但订单送到了 DPD 收集中心，该中心的开放时间是 11 点至 7 点，而不是 9 点至 5 点，周六/周日关闭。 我工作，不能离开工作去 5 公里去挑选一个要送货上门的包裹。请退还我的钱
Hello Akash, Thank you so much for taking the time to share your feedback. We’re truly sorry to hear about the trouble with your delivery — that’s absolutely not the experience we want for you. We’ve reached out to you directly so we can sort this out as quickly as possible, including helping with the refund you requested. EDIT: We were glad we could help you with this and hope we managed to win back some of your trust! Andreea vidaXL
产品如图所示，包装非常好。交货在预计日期之前到达。
Hi there, Thank you so much for the great review! We're really happy to hear the product matched the picture, arrived well-packed, and even got to you earlier than expected. We truly appreciate your feedback — enjoy your purchase! Andreea vidaXL
太棒了，已经订购了另一件，尺寸不同。
Hello Kris, Thank you so much for the wonderful review! We're thrilled to hear you loved your first order and already placed another one in a different size. That means a lot to us. We truly appreciate your support. Enjoy your items, and thanks again! Andreea vidaXL
这些产品对于你所付的钱来说还可以，但他们的客户服务很糟糕。他们向你收取增值税，并说他们会在你收到产品后将其退还，而不是说他们会在一个月后退款，因为有退货时间政策。此后他们不再回复电子邮件。我收到货已经两个月了，他们还没有回复
Hello Cristina, Thank you for your honest review. We are sorry to hear you were disappointed with our customer service. We will do our utmost to improve using your detailed explanations. We contacted you directly to give you and update and to compensate you for time wasted. We await your reply with thanks. EDIT: We were glad we could provide the requested documents to you. Have a great day! Andreea vidaXL
是的。好的！。
Hello Aise, Thank you for your comment! We are glad all went OK with your order. Have a great week! Andreea vidaXL
我很惊喜地发现我订购的正是我想要的。它非常适合宜家家具，而且组装起来也很容易（它包含所有物品，图表、螺丝，甚至还有一把小螺丝刀）。
Hello Florentina, Thank you for your lovely comment! We are very pleased to learn you enjoyed our product and found the assembly process hassle-free. This is exactly how we envisioned it, and we are glad that we succeeded in this regard. We look forward to having you back as a customer. Have a great day! Andreea vidaXL
产品如图片和描述所示。交货时间还可以。优惠很棒。我是一个满意的顾客。
Hello Carmen, Thank you for your comment! We are excited to learn you were satisfied with your purchase. This shows us we are on the right track. We will try to uphold the same standard for all our orders. Looking forward to a good collaboration! Andreea vidaXL
我订购的产品到达时不完整，并且有一个部件有缺陷。然而，经过一次不太“讨人喜欢”的审查后，有人联系我了解详细信息，并且将丢失和损坏的部件免费发送给我。嗯，这非常好，我很感激！谢谢维达XL！
Hello Laci, Thank you for your honest review. We are sorry to hear that you received a damaged, incomplete product. We contacted you directly to get to the bottom of this and offer you solutions. EDIT: We were glad we could help out with spare parts. We thank you for taking the time to update your review as well. All the best! Andreea vidaXL
共 103 条符合条件的评价