关于 VideoProc Converter AI
数据更新- 网站
- videoproc.com
- 分类
- 电子与科技
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 33 条评价
- 差评回复率
- 54%(27/50 条)
商家自述
VideoProc Converter AI provides an all-in-one solution for transforming old, SD, and low-quality videos/photos into stunning 4K and beyond. It offers a range of features including transcoding videos/audios/DVDs, upscaling, smoothing, stabilizing, fixing, compressing, editing, downloading, and recording. Plus, it tackles issues related to video quality, formats, and file sizes efficiently, thanks to its Level-3 Hardware Acceleration technology
以上内容由商家自行提供,未经平台核实。VideoProc Converter AI靠谱吗?
VideoProc Converter AI(videoproc.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 293 条用户评价,属于电子与科技分类,口碑良好。80% 的评价为 4 星及以上,15% 为 1 星;商家回复了 54% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-25。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the software is exceptionally versatile, fast, and reliable to use for converting videos and managing multimedia projects. People also appreciate the outstanding support team, which consistently provides quick, helpful, and effective solutions whenever assistance is requested. Some reviewers were not happy with occasional software bugs and unexpected downloading failures experienced during daily use. Users noted that certain video processing tasks occasionally hung or stopped working properly, requiring extra troubleshooting steps to resolve. Consumers pointed out that these technical hurdles required patience while waiting for updates or fixes from the team.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。用户怎么说
Video Excellance
Email: The Product you chose: VideoProc Converter Al (Windows only) Title of your review: Great Product Content of your review: Used VideoProc for quite a while now with great results. Now with the AI version I have noticed a vast improvement which I did not think it needed but works excelently and has iproved an already good product. Well done and thanks Mr F Moyle Product rating: 5
VideoProc - Handy Tool
Very useful product and good value for money. I still feel I have not yet unlocked its full potential which is impressive.
Home movies
My dad's old home movies from the 1970s have been given the 21st century treatment thanks to VideoProc Converter. The free version caters for the 3 minute length of each film and smooths them out perfectly. It's almost spooky how they now look like they were filmed yesterday.
While their support response is quick...
While their support response is quick, usually, their software (updates) contain too many bugs.
Hi Steve Thank you for your feedback. We're constantly optimizing our software, and each new version addresses some bugs. If you encounter any specific issues, please reach out to our support team at [email protected]. We'll investigate and report them to our R&D team in hopes of resolving them in the future. Sincerely VideoProc Team
nice tool
The Product you chose: VideoProc Converter (For Mac users) nice tool : I used the tool to convert dvd to video I'm not a video wizard but the tool works perfect and easy to handle and with a good result Product rating: 5
A very good product to use
A very good product to use Content of your review: I have been using it for a few months and I find out that each version of the VideoProc Converter AI gets better and speeds up the process of converting the file using AI. And it is a programme I would recommend for anyone who want a good copy of there movie.
VideoProc Converter (For MacOS)
After using VideoProc converter for several months -more so than Video Proc due to health issues- the converter I have used more than VidioProc Vlogger and the Conveter is my number one go to tool. I have converted all my historic videos with it using file size function saving cloud space. No doubt this will be my go-to converter from now on without having any issues. Knowing when opening Video Proc products across the range delivering problem free use saving time as it will do the job making me prepared to give good feedback based on using the Converter.
Hello, We greatly appreciate your feedback. If you have any questions, feel free to reach out to our support team at [email protected]. Best regards, VideoProc Team
When it works it is ok but breaks often
I am similar that when it works it is ok. But this software has a lot of bugs and support so far has not responded in two tries. Essentially the video converter will either be glitchy where the video has a lot of jitter or in some cases when you goto edit the file it has problems. In particular lets say you have a video that spanned an hour. You want to edit some parts out. So you cut say 2 minutes to 12.05 then cut again to resume 13.00 to 20 many times the software cannot save the actual edit. In affect you get the whole video converted twice, it should be editing. The other weird thing is say you are editing a file that is one hour long goto cut 2 minutes to 12.05 click cut again to cut further out the weird thing is you have to edit the new line because it will think the video ends at 12.05 so you have to go back and change end to 1.00.00 in this example then you can edit 13 minutes onward. Finally there is a meta data that adds VideoProc AI to the name of your video. (edit a video and play back the newly edited video. There should be a global setting to change or not have that at all.
Hi Bex, We appreciate your feedback and apologize for any issues you've encountered with VideoProc. Our support team carefully reviews each email and ensures a response. It's possible that our reply to you ended up in your spam folder or was blocked by your email server. To prevent this, please add our official support email address ([email protected]) to your whitelist and try reaching out again. Regarding your feedback on video editing, I've forwarded it to our R&D team. They will investigate potential optimizations for future versions. Thank you once again for your feedback. Best regards, VideoProc Team
Activation Key Support
I recently had to reinstall my system software and lost all of my programs in the process. When I tried reinstalling the VideoProc Converter software I had purchased a couple years ago, I found out my activation key wasn't working because it had already been used. I wrote an email to the help center and they were so quick to respond and help out! Within hours, they had written me back and informed me that I missed the option to deactivate my activation key before reinstalling my system software that I was not aware of. They re-enabled my key and I was able to continue using the software I had purchased. The software is amazing as well. Been using it for years now, and it is a powerful tool for downloading videos or converting video files. I highly recommend it!
Only good for downloading videos from any site.
When it works it is really good, but when it doesn't work it wastes way to much time to earn any stars on here. No good for converting videos and no good for ripping dvds. The only good thing it has going for it is that it is really good for downloading videos from every site I have visited and its for that reason alone that I haven't deleted this software from my computer, but that wasn't why I bought this crap in the first place. Thank you for your reply, I already tried to get help by sending the error messages your program makes, to the link provided, I was given a new link to download a different version and still got the same problems from it. additional; I just tried to convert a video yesterday that was less than 1gb, this time it worked but the final converted video was nearly 20gbs. why did it do that? Sorry but I already tried to get help several times and got nowhere with it so I hope you understand when I tell you I have no faith in it and no longer wish to waste my time on it. I just settle for using your software for downloading and find a more reliable software for the converting. You won't even have the decency to give me my money back so I'll just make do with what I can get out of it. The good news is the software wasn't too expensive and I thank you for that at least.
Updated reply: Hi Joe, Could you kindly send a screenshot to our support team at [email protected], indicating the format/profile you selected for conversion? They'll review it and offer suggestions accordingly. ---------------------------------------------------------------------------- Hi Joe, Thank you for sharing your feedback. Typically, the conversion and DVD features function smoothly for the majority of our users, and we haven't received many reports regarding issues with these features. Could you please provide us with a screenshot of the error you encountered and share additional details with our support team at [email protected]? They'll investigate the matter promptly and assist you further. Sincerely VideoProc Team
Great customer service
Great customer service! They were checking my licence for older version and offered a free licence for newer version of converter. Thanks champs! Great product, love for its simplicity and efficiency!
Customer Support
I've used customer support with this company two times since owning videoproc converter and both times the customer service has been outstanding. i sent an e-mail to them requesting some information. I was expecting to get my answer back the next day as it was already late when I sent the request. However, I got my answer back in less than 10 minutes.
VideoProc Converter- Extraordinary Value
VideoProc Converter has been a great program for digitizing and cropping some yoga videos to do in my home. The program was a great value, easy to download and install, and exceptionally easy to use. I have even been able to edit some videos, cutting out portions where there is too much dialogue. I am so happy to have found this product online and it is the perfect tool for my needs. I didn't have to do a lot of research and took a risk that downloading it was the right tool, without a lot of research. It was the perfect decision. I am not a computer technical person, and it was easy for me to learn. Great product, great value, Great support.
VideoProc Converter is feature packed
VideoProc Converter has been a brilliant program for me. It's very stable, and is filled with so many features. It is so much better than any other of the converter programs out there. I certainly recommend it.
Super Resolution doesn't work, support does everything to stale on time and offers other software as a potential replacement
Wanted to give this one a try and compare with few other tools. Bought the licence, installed the software and it... didn't exactly work. The AI Super Resolution feature simply closed as soon it was supposed to do something, no errors etc. Contacted customer support and at first thought that maybe it's just a small issue on my end - gave them all the logs and info they wanted. Fast forward almost a week. They confirmed they software's main feature doesn't work for me and wanted to wait some more time (stalling?). I decided to ask for a refund, since the Super Resolution was really the only reason I got interested in VideoProc. Next thing I know is they propose me to install other software from the same company that runs VideoProc and bunch of others (or so I believe), stating "it uses the same AI". I was not interested in that. Then then asked that maybe they will refund me half the price. I was still not interested in that. So in short, not only the main feature of the software doesn't work in current version, but the customer service seems to be doing everything from providing a refund, probably stalling for the time so they can say the refund period is over or something like that. Fishy.
Bought and paid for this software to…
Bought and paid for this software to send a file expected to be compressed. No support and i realised it does not compress file as misled to believe. 3 days of chasing and no support it is difficult. VideoProc Converter AI (Premium 365 | 3 PCs) 1 Year Subscription Windows License Code Instant Delivery AI-powered. Enhance videos/images, convert, compress, edit, download, and record. Total price: £26.34 As soon as your order is approved, you will receive by email the subscription code/download link for the software you have ordered. Dear Mr./Mrs. Cheshire Psychotherapies & MH Ltd, Thank you for choosing our services! Your order reference number is 227934295 with a total amount of 26.34 GBP. Your e-mail address used for this order is
Cannot add subtitles in version 6.3
Cannot add subtitles in version 6.3. Disaster. The 5.7 version was good, so i returned to 5,7. Refund is a problem. Between my complaints and answers from videoproc minimal 1 day. Never use the latest update software. (bugs) Disappointed about the service from Videoproc
I have been using this software for…KPOP LIBRARY
I have been using this software for quite a while now. It has never let me down or even had an issue. The update process is so flawless it is almost automatic. And it always updates it's YouTube engine automatically. I have been building an extensive library of my favorite KPOP groups and this program has been 100% effective and flawless. I could not ask for more from such a reasonably priced software.
The software is great but the service is even better
The software is great, it does everything I need it to do and more. I am not a power user but still learning The real star of this company is the customer service, 7 stars if possible. Super fast replies and no hassles dealing with lost registration codes and help with migrating machines. Shirley in Digiarty Support Team is a star herself so that makes it 8 Star!

