马里奥和亚历克斯都非常......
马里奥和亚历克斯都非常专业而且很有风度！很棒的经历！谢谢！林恩
Vivint 回复2026-08-05
We're so happy to hear you had such a great experience with our team! We truly appreciate your kind words.
关于 Vivint
数据更新- 网站
- vivint.com
- 分类
- 家庭服务
- 所在地
- United States · Provo, UT
- 状态
- 待认证
- 近 12 个月
- 276 条评价
- 差评回复率
- 55%（44/80 条）
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Vivint靠谱吗？
Vivint（vivint.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 276 条用户评价，属于家庭服务分类，口碑一般。评价两极分化：65% 给出 4 星及以上，同时 25% 打了 1 星；商家回复了 55% 的差评。数据最后更新于 2026-08-10。
用户怎么说
快速设置
设置很快，客户服务非常好，服务运行得很好
Vivint 回复2026-08-05
We're so glad to hear that your setup was quick and that you experienced excellent customer service! It's wonderful to know everything is running smoothly for you.
沟通
Vivint 回复2026-08-05
Thank you for taking the time to leave a review. We value your input and are always looking for ways to improve. Please email us at [email protected] if you'd like to discuss your experience further.
一切都很好，但我的 hub pro 2…
一切正常，但我的 hub pro 2 屏幕仍然没有更新
Vivint 回复2026-08-05
Hi Ellijah, we're thrilled to hear you're loving your system! Thanks for sharing your experience with us. Please email us at [email protected] if you need assistance with your Smart Hub Pro 2!
凯尔准时参加了我们的预约，并且……
凯尔（Kyle）及时赶到了我们的预约，并彻底解释了整个过程，并且能够顺利地快速安装设备
Vivint 回复2026-08-05
Hi Jacob, thanks for the 5-star review! We're so glad you're enjoying your Vivint experience.
服务很棒！
Vivint 回复2026-08-05
We love to hear when things are running smoothly. Thanks for the great feedback.
关于良好的保护
安装中
Vivint 回复2026-08-05
We're so happy to hear that everything's working great for you! Thanks for the review.
我喜欢它如何吸引周围的每个人……
我喜欢它能吸引我家周围的每个人
Vivint 回复2026-08-05
This makes our day! Thank you for your review and for trusting Vivint to help protect your home.
专业的
技术人员准时出现，友好且专业。 技术是一流的。 销售人员解释得很清楚，让我放心购买。
Vivint 回复2026-08-05
This makes our day! Thank you for your review and for trusting Vivint to help protect your home.
我的系统仍然存在传感器问题...
我的系统后门仍然存在传感器问题？ 现在问题已经解决了，多亏了一位出色的经纪人 Laila Mae，她是最棒的 🙂。
Vivint 回复2026-08-05
We're sorry to hear you've had trouble with your system. Please email us at [email protected] so we can investigate further.
优秀的客户服务团队
Vivint 回复2026-08-05
We are so glad our customer service team provided a wonderful experience. We appreciate your kind words!
安全感非常重要
Vivint 回复2026-08-05
We completely agree that feeling secure is incredibly important. Thanks for the review!
不惜一切代价避免
不惜一切代价避免。 当您尝试取消时，他们会将您扣为人质。
Vivint 回复2026-08-05
Hi John, we're sorry to hear about your experience. We appreciate you bringing this to our attention. Please email us at [email protected] with any additional details so we can look into this further.
一切顺利
Vivint 回复2026-08-05
We love hearing success stories like this. Thanks for choosing Vivint and for sharing your feedback.
专业工作，即使他们来过两次不同的人......
专业的工作，即使他们来过两次不同的人
Vivint 回复2026-08-06
We're glad to hear our work was professional. We appreciate your feedback!
不要订阅！
不要订阅！有史以来最差的客户服务！ 我们最近搬出了房子并离开了 vivint 系统，但下一位业主决定不订阅。 我已经给 Vivint 打了 6 次电话，收到了我的合同不会续签的确认，从那以后我被收取了 3 次费用，回电两次，他们说没有我的取消请求记录。现在向大通报告这是欺诈行为。
Vivint 回复2026-08-06
We appreciate you taking the time to share your concerns regarding the cancellation process and continued charges. We'd welcome the opportunity to review your experience further. Please email us at [email protected] with your account information so we can take a closer look.
我们的车道有问题......
我们的车道摄像头出了问题，好吧，这不是摄像头的问题，看来我们 180 磅重的伟大的丹麦人乔治在我们的组合沙发上拍了一张照片，并在这样做时拔掉了电源插头。所以我们对我们的系统感到兴奋。
Vivint 回复2026-08-06
We're so glad to hear your system is working well and that the mystery of the unplugged camera was solved! It sounds like George is quite the character. We appreciate you sharing your positive experience with us.
它的销售宣传是硬连线的……
它的销售宣传是硬连线，并被解释为硬连线，这意味着它应该是硬连线而不是插入整个房子。安装人员用一颗螺丝弄乱了我的装饰，并将装饰从我的搭叠上拉了下来，我现在也必须修复它。根本没有经过专业安装，没有电线隐藏在墙上，家庭基地系统放置在我的墙上 6 英尺 2 英寸处，因为我只有 5 英尺 9 英寸，我的未婚夫是 5 英尺 0 英寸，这根本不是一个好的体验
Vivint 回复2026-08-06
We understand how frustrating it can be when installation results differ from what you anticipated, and concerns arise regarding equipment placement and workmanship. We appreciate you taking the time to share your experience and would welcome the opportunity to review your concerns further. Please email us at [email protected] with your account information so we can take a closer look.
我的技术代理非常棒
Vivint 回复2026-08-05
We're so glad to hear that your experience with our tech agent was fantastic! It's wonderful to know that everything went well.
出色的代表和安装人员
安德鲁（Andrew）出色地解释了一切，并为我提供了我所需要的设置。杰克是一位令人难以置信的安装人员，他比安装我以前系统的广告技术人员做得更好。
Vivint 回复2026-08-05
We're so happy to hear that our team provided such a positive experience! We appreciate your kind words about the explanation and the installation.