公司信息需要全部真相，仅此而已。而且不是一笔贷款分成两份账单！ Vivint 公司之一，则无法接受第三方偿还贷款的账单。不要上当，尤其是当您有固定预算时！🤢
Vivint 回复2026-08-06
We understand how important it is to have a clear understanding of pricing, billing, and financing when making decisions about your service, especially when working within a fixed budget. We appreciate you taking the time to share your concerns and would welcome the opportunity to review them further. Please email us at [email protected] with your account information so we can take a closer look.
We're so glad to hear that our team was knowledgeable and helped you find the perfect system at an affordable price. It's wonderful to know they were kind and thoughtful throughout the process.
Love hearing this! We appreciate you taking the time to share your experience with us.
C
CARRIE MCCRAY · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
非常感谢
Vivint 回复2026-08-05
This makes our day! Thank you for your review and for trusting Vivint to help protect your home.
J
Jim Mattingly · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
优秀的销售代表和安装技术
优秀的销售代表和安装技术。到目前为止对一切都很满意
Vivint 回复2026-08-05
We're so happy to hear that you had such a positive experience with our sales representative and installation technicians. Thank you for sharing your satisfaction!
J
Joseph Staton · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·
★★★★★
非常知识渊博的员工，他们…
知识渊博的员工，他们毫无问题地解决了我的问题
Vivint 回复2026-08-05
We are so happy to hear that our staff was able to resolve your issue quickly and efficiently. Thank you for your kind words!
M
Michael Smith-Palmer · 写过 1 条评价 · 体验于 2026-08-05 ·
Hi Michael, we're sorry to hear about your experience. We appreciate you bringing this to our attention. Please email us at [email protected] with any additional details so we can look into this further.
Natalie, we're sorry to hear about your experience. We'd like the opportunity to look into this and help. Please email us at [email protected].
P
PETER NEUMAN · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·
★★★★★
知识渊博
知识渊博，性格开朗，坦率而诚实。
Vivint 回复2026-08-06
Thank you for your wonderful 5-star review! We're so happy to hear that you found our team to be knowledgeable, pleasant, and honest. We truly appreciate you taking the time to share your positive experience.
J
John · 写过 5 条评价 · 已认证 · 体验于 2026-08-03 ·
★★★★★
非常专业
非常专业。 按时完成了。该产品很棒。保持设定温度。门口的景色非常好。很高兴我们安装了它。
Vivint 回复2026-08-06
We're so glad to hear that the product is meeting your expectations and that our team provided professional service. Your positive feedback is truly appreciated!
T
Tyler Bell · 写过 2 条评价 · 体验于 2026-08-03 ·
★★★★★
我对 Vivint 的总体体验！
总的来说，由于 Vivint 出色的客户服务团队，我是一个满意的客户。此外，我还要感谢 Jocelin O'Neil 女士帮助我解决了我的销售代表应该更及时地处理的情况！她非常友善、体贴、耐心。另一方面，我的销售代表 Chris Marsch 先生既不专业又狡猾！在试图让我成为 Vivint 客户时表现出的同样的关心和热情态度，一旦我成为 Vivint 客户，很快就化为无视的电话和短信！我知道他的工作很忙碌；然而，令我惊讶的是，他以前甚至在会议上也抽出时间来联系我！我觉得这种态度不符合专业人士的态度！
Vivint 回复2026-08-06
Thank you for your feedback. We're glad to hear our customer service team was able to help, and we appreciate your kind words about Jocelin. We're sorry to hear your experience with follow-up communication did not meet your expectations. Please email your account information to [email protected] so we can look into your concerns further.
We're so glad to hear that our team provided such a timely and professional experience for you. It's wonderful to know they took the time to answer all your questions and help with the app setup!
c
cari in Tampa · 写过 13 条评价 · 已认证 · 体验于 2026-08-02 ·
★★★★★
友好的
友好、专业、礼貌的服务。
Vivint 回复2026-08-06
We're so happy to hear that you experienced such friendly, professional, and courteous service. Thank you for sharing your positive feedback!
Thank you for the 5-star rating! We appreciate you taking the time to leave us a review.
B
BARBARA KLINE · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·
★★★★★
优质的服务
销售代表知识渊博，并在安装后进行了跟进。 安装技术很有帮助，尽管他遗漏了一些细节。聊天中的 Ava 尽其所能地提供了帮助，然后帮我联系了 Anmol 特工，他非常乐于助人。
Vivint 回复2026-08-06
Thank you for your wonderful feedback! We are so glad to hear about your positive experience with our team members. We appreciate you taking the time to share your thoughts.
We are so happy to hear that your experience with our team, from the sales process to the installation and follow-up, was so positive. Thank you for sharing your satisfaction with us!
