We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers.Providing perfect products and services for every customer is our service tenet!
Most reviewers were unhappy with their experience overall. Customers frequently complain about receiving low-quality items that look nothing like the advertised pictures, often getting flat prints instead of expected products. Consumers also state that orders often arrive severely damaged or broken due to inadequate packaging, leading to immense frustration. Buyers note that delivery times can be extremely slow, with items taking a long time to arrive.
Some reviewers were happy with their items, noting that gifts arrived in good condition and exactly as they had hoped. These individuals appreciated the prompt delivery and the acceptable appearance of the received products.
not at all what I expected. before purchasing I had questions and there was no contact information. I took a chance and it was a mistake. the light has to be assembled, even with instructions it isnt easy ( that should be mentioned in the description). since it's for a dj, I assumed dj would be part of the personalization of the name. I'm embarrassed to give this gift. waste of money
Withgifts 回复2024-02-27
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
Pictures were duplicated. The same picture was duplicated larger than other pictures that were then made rather small which could have been larger vs the same picture that was put in two larger places. The lights have no way to be attached/mounted, including the battery supply. I then glued all the lights to the back as to create a nice back lighting which highlighted the wall itself. My choice was to use them to highlight our faces in each picture vs randomly. I then glued the power source to the back in a way the on/off button was accessible while mounted to the wall. Which then meant I had to glue spacers as well to keep the picture as a whole level and flush with the wall. As well as making sure the power source wouldn’t scratch the wall. I also opted to attach different hardware for it to be hung optionally per her preference. Overall she loved it. Perhaps because of my own efforts to make it that much more than it originally was. I understand the goal is customer satisfaction as well as cost vs profit. My suggestion would be to put more focus on customer thoughts as they will then recommend others to make purchases or not.
Withgifts 回复2024-02-27
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
I did not receive the package. Emails sent and no response. The tracking system show it delivered but it seems to have been sent to a wrong address.
Withgifts 回复2024-02-27
Dear customers,
Thank you for taking the time to report a logistics issue to us. We are sorry that the product you purchased did not arrive on time.
Your package has been shown as delivered. If you have any questions, please feel free to contact us directly: [email protected]
and your order information. We will be happy to assist you further.
Thank you for bringing this to our attention. Your feedback helps us improve our products and services.
Have a nice day!
The box arrived broken. And it clearly were before it was sent because the broken piece was IN the box… I sent an email and didn’t get any answer to it yet.
Withgifts 回复2024-02-27
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
I should've read the reviews before purchasing. I spent $55 on a photo necklace. You can barely see the picture unless it's in the right light and it's blurry. The tag with a flower feels like it's about to snap. Terrible quality and I hope to hear back about getting a refund.
Withgifts 回复2024-02-27
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
Very good quality of the pictures. I was surprised. And the mug holds temperature pretty long. I just wish I could find a way to change the message, that I could order one for my husband
Withgifts 回复2024-02-21
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
They lost my package. They didn't tell me until I reached out a few weeks after it should have arrived.
Withgifts 回复2024-02-19
Dear customers,
Thank you for taking the time to report a logistics issue to us. We are sorry that the product you purchased did not arrive on time.
Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]
and your order information. We will be happy to provide you with further assistance.
Thank you for bringing this to our attention. Your feedback helps us improve our products and services.
Have a nice day!
Sincerely,
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
We were so keen to receive our memorial plaque for our pet who passed away, however the plaque was really disappointing. The image is peeling off and looks awful. Very poor quality. We are very upset about it and yet to hear back on our request for a refund.
Withgifts 回复2024-02-17
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
I did not get the lights wrapped around my heart collage like I paid for and some photos were inverted. But good quality material
Withgifts 回复2024-02-15
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
I ordered this picture collage stand with light and it is the worst quality product I have ever received. The pictures are extremely pixelated and my eyes look weird in the print job. This was supposed to be a valentine day gift for my girlfriend and it was a huge disappointment.
Withgifts 回复2024-02-13
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
Product lasted 1-2 days in the weather before peeling off. Contacted company and they offered 60% refund, although product is unusable.
Withgifts 回复2024-02-10
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
It’s currently been 3 weeks and 3 days since I placed my order for the custom dog portrait for your cars rear view mirror, a gift for my mom grieving her pup who passed recently… I don’t understand why I paid $10 for 4-10 day shipping when it’s been almost a month?! Very dissatisfied. Will NOT order from here again or recommend to anyone. Awful!!
Withgifts 回复2024-02-10
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
I tried to cancel my order an hour after I placed it as they overcharged me shipping costs. I emailed 3 times and no response apparently the email address didn’t exist. But then a few days later they sent me an email with shipping information with the exact same email I contacted in the first place that I couldn’t get through to! I received the product and it was cheap and scratched and had two blurry photos. It was crap. Again I emailed so I can send it back for a refund and yet again the email didn’t exist. No response
Protective film?? No there wasn’t any on the photo. So stop lying! Funny how I can’t email your company at but on this forum you reply to my review. Have you seen how many bad reviews you have from unsatisfied customers?! That was my mistake in the first place not researching your company on Google before placing an order with you. Live and learn
Withgifts 回复2024-02-07
Hello, this acrylic product has a protective film. You need to remove the protective film before use.Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
Received frame broken asked for a replacement was told to take a picture didn’t know how to do that asked for a phone # to text photo was told they don’t do that paid over $40. Now frame is in the garbage. Terrible customer serive
Withgifts 回复2024-02-01
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
Awful quality. Embarrassed to even present it to my friends. False advertising as decent looking.
Withgifts 回复2024-02-01
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
Late delivery, left outside the door and box damaged
Withgifts 回复2024-02-01
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
My all of the order was shipped and when I emailed to let them know they followed up and sent me the missing piece.
Withgifts 回复2024-02-01
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Would give zero stars if I could. I bought three customized picture frames they were recieved nearly 2 months after ordering. Ordered 1 month before Xmas as gift and got them mid January. Once receiving them the quality is horrible the screws don't even fasten in to wood and have big gaps in them and wood is warped. The clips to hold back plate on broke a few times after moving them so don't think back plate will even stay one. Only screws that stay fastened into wood end up making it hard to even put the back plate on. Products are pretty much worthless and not even worth giving as gift. Would never buy from this place again and I recommend you don't buy anything either.
Withgifts 回复2024-01-30
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
My pictures didn’t line up right in the hearts and it came in broken, missing a pin.
Withgifts 回复2024-01-30
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
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