We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers.Providing perfect products and services for every customer is our service tenet!
Most reviewers were unhappy with their experience overall. Customers frequently complain about receiving low-quality items that look nothing like the advertised pictures, often getting flat prints instead of expected products. Consumers also state that orders often arrive severely damaged or broken due to inadequate packaging, leading to immense frustration. Buyers note that delivery times can be extremely slow, with items taking a long time to arrive.
Some reviewers were happy with their items, noting that gifts arrived in good condition and exactly as they had hoped. These individuals appreciated the prompt delivery and the acceptable appearance of the received products.
Great gift for my boyfriend who wants to go to every national park in the USA lol.
Withgifts 回复2024-04-26
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Took months to arrive, the delivery company never delivered to me and I had to pay extra $10 in order to have my package shipped again.
Withgifts 回复2024-04-24
Dear customers,
Under normal circumstances, we will track our customers' products. The slow delivery may be caused by the address. You can contact us to change to another logistics company next time. Thank you for your understanding.
Please feel free to contact us directly at [email protected]
Have a great day!
Sincerely,
[[email protected]]
When it arrived there was glass everywhere and one part was broken I had to fix it myself
Withgifts 回复2024-04-22
Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service email directly: [email protected]
Horrid. Ordered a necklace a month ago now- it says "delayed transport" at Heathrow for 2 weeks now. I've contacted the seller and I've been told to wait. Honestly shocked at the poor customer service and no help in finding out why my parcel is stuck at the airport for 2 weeks. Never ordering from here again. Silly how the shipping fee was almost £10 when the necklace was just £20 😭😂😂
Stay CLEAR OF THEM. DO NOT WASTE YOUR MONEY.
Withgifts 回复2024-04-22
Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the logistics did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. Generally, delivery is delayed due to some address issues or weather transportation and other reasons. If you do not receive the package successfully, you can contact us and we will track the logistics in real time.
Please feel free to contact our after-sales customer service email directly: [email protected]
Purchased a plaque for our dog it arrived broken and their response was they will replace but we need to pay the post.
With so many reviews saying same thing it's shocking profiteering off people loss
Update
Asked for a refund as not willing to pay extra for replacement as packaging was insufficient they next advise we can have a refund but taking 30% charge.
Shocking service
Withgifts 回复2024-04-22
Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service email directly: [email protected]
Super cute and quick delivery very happy with my purchase
Withgifts 回复2024-04-12
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Terrible, terrible company! I purchased a memorial plaque for our family dog. I received it on the Tuesday and by the Saturday it was absolutely falling to pieces. I contacted the company and sent pictures 3 times. I was told they could redo but I have to pay more postage (even though their website states it is their responsibility to pay postage costs) I asked if they could assure me the same thing wouldn’t happen again, they told me to pick another product, I explained I didn’t want another product and would like a refund. They offered me a 20% refund as compensation! I stated I wanted a full refund as the product was faulty. They are still refusing a full refund. Do not deal with this company!! Save your money and shop elsewhere!
Withgifts 回复2024-04-09
Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service email directly: [email protected]
The product itself is not as advertised, lasted 3 weeks before the whole photo on the front peeled off and ripped. It is not UV coated it is a sticker on a plaque. After contacting the company about the issue was told I could pay for shipping for a new one to be sent out, which is suitable if the product was faulty but this product is not suitable for the outdoors and I won’t pay shipping for the same product to do the same thing again. The description states it will withstand elements for years to come, this is incorrect.
Withgifts 回复2024-04-08
Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service email directly: [email protected]
Everything really. Delivery was a disaster and the product itself was absolute rubbish! Did not even use it as too poor.
I would haave given no stars if I could.
Withgifts 回复2024-03-30
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
Such a beautiful item. Well made and a good price.
Withgifts 回复2024-03-25
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
When I received the gift the pictures were cut janky then placed on the locket, not at all like the advertised photo. Then, the chain broke right away when trying clasping it. The receiver of the gift still loved it though, so it's not too bad.
Withgifts 回复2024-03-21
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
Item arrived late. I paid £20 for priority delivery which is 2-5 business days it took 12 days.when I did receive the item I only had to look at the state of the box to know something would be damaged. Not surprisingly the item was damaged along with the quality of the being poor and slanted.overall paid £50 for this and as another user has said I am almost embarrassed to give this as a gift. I am annoyed with myself as I am usually very diligent when checking reviews before buying anything on this occasion I didn't and wish I had. I have sent an email to the sales team and intend to PayPal if issue isn't resolved.
Withgifts 回复2024-03-20
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
Bought this over a month ago and still hasn’t arrived. The company doesn’t even sent me e-mails letting me know anything.
Withgifts 回复2024-03-18
Dear customers,
Sorry that you did not receive the package successfully. Under normal circumstances, we will track the customer's products. It may be due to address reasons. You can provide us with the order number or email address, and we will further inquire and track it.
Please feel free to contact us directly at [email protected]
Have a nice day!
Sincerely,
[[email protected]]
Ordered a gift for Valentines day. arrived with a small defect but they straight away replied to my email suggesting they will make the product again and send right away. from China to Australia delivery was under 5 business days which was super quick.
thank you to all the team involved.
Withgifts 回复2024-03-18
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Don't waste your money... you won't get it on time!
Really over priced for the productit is!!
No return or refund option.
Didn't turn up until weeks later.
Poor communication.
Wouldn't purchase from here again.
£50 out of pocket for a blanket I could have bought for £3 in any local shop!!!
Withgifts 回复2024-03-18
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
Dear customers,
Sorry that you did not receive the package successfully. Under normal circumstances, we will track the customer's products. It may be due to address reasons. You can provide us with the order number or email address, and we will further inquire and track it.
Please feel free to contact us directly at [email protected]
Have a nice day!
Sincerely,
[[email protected]]
The blanket we received wasn’t even the right color or design, it was a blanket that wasn’t even on any of the pictures. Everything else came looking great and really cute
Withgifts 回复2024-03-12
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
4 Months and I still haven't received my national park map.
Withgifts 回复2024-03-11
Dear customers,
Sorry that you did not receive the package successfully. Under normal circumstances, we will track the customer's products. It may be due to address reasons. You can provide us with the order number or email address, and we will further inquire and track it.
Please feel free to contact us directly at [email protected]
Have a nice day!
Sincerely,
[[email protected]]
My daughter plugged in light which started smoking and now has black burn marks on plastic. This can’t be used as a light because it will burn your house down!!!
Withgifts 回复2024-02-27
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]
The moon phases I ordered were not correctly printed on The light. Not even close to The actual moon phase and what it looked like., so it completely defeated the purpose of this gift. My moon at 3.3.91 is almost full.. And my husbands moon is 5.17.88, his was literally the perfect fit to match what was missing on mine.. What was sent was not that at all.
Withgifts 回复2024-02-27
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]om]