在 7 月 2 日星期四下班后下了订单,在意识到我以 37 美元订购的标准切尔西 T 恤尺寸不正确后,立即在 7 月 3 日星期五早上 6 点(太平洋标准时间)致电。询问客服是否可以更改订单中 T 恤的尺码。这是初次订购后大约 8-10 小时。我最初被告知我可以取消订单然后重新订购。然后我被告知......哎呀,太晚了,订单正在处理中,所以无法取消。但我可以退回商品并重新购买正确的尺寸。但是,我需要支付退货运费,然后再支付新订单的运费。这是一件 37 美元的 T 恤。所以我必须支付 12.99 美元(我的运费)退货,如果我重新订购只是为了获得中号和大号的标准风扇 T 恤,我还必须支付 12.99 美元的运费???在这一点上,将全新衬衫捐赠给慈善机构更有意义。我会在我遇到的那些狂热的足球运动员和球迷的孩子们中传播这个信息,不要从世界足球商店订购。 如果需要更改或换货,请在当地订购。当一件 37 美元的 T 恤的运费(退货和重新购买)增加 26 美元时,他们甚至建议退货并重新购买,这完全是荒谬的。 不管怎样,吸取了教训。不要从 World Soccer Shop 购买。我的订单是 0437209351,以防公司实际阅读这些内容。
D
DH · 写过 4 条评价 · 体验于 2026-06-29 ·
★★★★★
骗子!
骗子!该网站绝对是一个骗局,请不要从这里订购。我订购了一件原本应该在 3 天内到达的球衣,但收到了一封来自 World Soccer 的电子邮件,表示该球衣将延期到 7 月份。然后我要求取消我的订单,他们忽略了我的电子邮件,并“发送”了球衣,并在没有此类包裹到达时将其标记为已送达。我仍然没有收到他们的回复,已经过去一周了。请不要做我所做的事情,也不要向他们订购。
WorldSoccerShop 回复2026-06-29
Hello, so sorry to hear about your experience. Can you please give us your order number, full name and phone number and escalate your complaint. Our email address is [email protected].
Hi, we're very sorry to hear about your experience and completely understand your frustration, especially with Germany's match coming up on Thursday.
Since this involves a specific order and shipping timeline, our Customer Service team will be best equipped to review the status of your order and provide an update.
Please contact them directly at:
📧 [email protected]
📞 1-800-277-7255
🌎 Outside the USA: +1 919-644-6800
Be sure to have your order number handy so they can assist you as quickly as possible.
L
Loyal Burger · 写过 1 条评价 · 体验于 2026-06-23 ·
★★★★★
快速解决问题
WorldSoccerShop 回复2026-06-23
Hi there, what is your order number and full name please? We'll look into your order and ask customer service to get in touch.
Hi there, Marcus, so sorry to hear you've had trouble. Can you please send us your order number, full name and phone number to [email protected]? We will then escalate your feedback.
订单#0434435571
我尝试通过电话联系 Worldsoccershop,但无人接听!我等了一个多小时,最后挂了电话,发了一封电子邮件。 Back Story 订购了一件阿迪达斯 Bukayo Saka Arsenal 25/26 Third 球衣,商品号 RV7025726003,大号。该网站指出,该球衣不符合退货条件,因为它是“套件”。好吧,但如果它有缺陷,我想要回我的美元!它更像是小号/中号,第二期下摆接缝散开。我希望质量好一点,价格为 139.99 美元!我还不如在比赛的停车场花 30 美元买一个仿制品,太失望了。
WorldSoccerShop 回复2025-12-26
Hi there, so sorry to hear about your experience. Could you please reply with the order number? So we can escalate this matter. Many thanks.
Hi there, Baris. So sorry to hear you're having trouble. Can you please send us your order number? Alternatively, you can contact our Customer Service team. They can be contacted via phone or email at:
Email: [email protected]
Phone: 1-800-277-7255
Outside the USA: 919-644-6800