Vlasi,
Sorry for the issue with your order. Please send me your order # and I can look into the status.
This is our busiest time of year but we try to exceed our customers expectations.
Yours in Soccer,
David F
V
Vic · 写过 2 条评价 · 体验于 2024-05-03 ·
★★★★★
订单从未到达
WorldSoccerShop 回复2024-06-03
Vic,
Sorry for the delay with your order. Please send me your order number and I can check the status. Was it an order with customization?
Or you can contact customer service can answer questions: email - [email protected] or call customer service by phone 1-800-277-7255.
Yours in Soccer,
David F
Victor,
Thanks for your order for the NIKE PHANTOM GX II ELITE HAALAND FG FIRM GROUND SOCCER CLEAT and your patience while we process the order. This is the start of our peak season and we are adjusting to the increase in orders. You will receive an update on shipping status shortly.
Yours in Soccer,
David F
Shaun,
Thanks for the review. We work to have the best selection of authentic soccer gear from around the world and hope World Soccer Shop will become your go-to soccer store.
Yours in Soccer,
David F
t
troy b · 写过 3 条评价 · 体验于 2024-05-09 ·
★★★★★
不惊人
很难获得退款。
订单号如下
#891675-3658835-4366681#
WorldSoccerShop 回复2024-05-09
The Order # you provided is not a WorldSoccerShop order #.
Troy,
Unfortunately that is not a WorldSoccerShop.com order #. There are many fake/copycat scam sites that are designed to look like WorldSoccerShop.com.
Please make sure in the future (and for other customers checking out reviews) that you go directly to the WSS site at - https://www.worldsoccershop.com/
Yours in Soccer,
David F
Troy,
Sorry for your experience. Please send me your Order # and I can look into it for you and see if your order qualifies for a refund.
https://www.worldsoccershop.com/
Yours in Soccer,
David F
M
Milan George · 写过 9 条评价 · 体验于 2024-04-19 ·
★★★★★
为啥店里的每一套都那么贵……
为什么商店里的每个套件都很贵,有没有办法让它像其他商店一样20美元
WorldSoccerShop 回复2024-04-22
Thanks for your review/question. We buy directly from the club brand sponsor (eg Nike, adidas, Puma, etc) so customers know their product if official. Beware of sites selling deep discounted new jerseys as many of the are knock-off counterfeit items. Some from shops that are intentionally designed to look like World Soccer Shop. For the best shopping experience make sure you go directly to World Soccer Shop - https://www.worldsoccershop.com/ - so you know your jersey is official.
Yours in Soccer,
David F
A
Abe J · 写过 1 条评价 · 体验于 2024-02-10 ·
★★★★★
最佳购物体验
我只与他们有过积极的经历,并且会一直强烈推荐他们。
WorldSoccerShop 回复2024-04-03
Abe,
Thanks for dropping a review and your high praise. We try and have a great selection of soccer gear as well as great customer service for our customers.
Yours in Soccer,
David F
Thomas,
Thanks for your review and glad to hear you had a great experience and are ready to hit the soccer field or cheer on your favorite team.
Yours in Soccer,
David F
R
RedCardFoul · 写过 1 条评价 · 体验于 2024-02-16 ·
★★★★★
尺码非常小
提防!!!尺寸真的很小!
订购了 2XL 码,但像大号一样合身
WorldSoccerShop 回复2024-02-19
Sorry for the sizing issue. We try and highlight in the Product Descriptions when items run small. Can you send me your order # and the product SKU that ran small so I can confirm this information is included in description.
You can return the item if it is still has original packing and hang tags. Customer service can answer questions: email - [email protected] or call customer service by phone 1-800-277-7255.
Yours in Soccer,
David F
J
Jason Wright Jason Wright · 写过 1 条评价 · 体验于 2024-01-06 ·
★★★★★
客户服务代表最好我…
我见过的最好的客户服务代表。保伦
WorldSoccerShop 回复2024-01-08
Thanks for the review. I'm glad we could help you with your order issue and get it resolved.
Yours in Soccer,
David F
Hunter,
Sorry for the delay getting back with you. I checked with our customer service lead and she has requested that you reach out to our customer service email [email protected] with more information. She has informed the customer service team so they have some background on the issue and once they look up order can research as well as leave notes for any future inquiries.
David F
Hunter,
Can you check the email you used with order to search for the Order #? It should have come from [email protected]?
It may be easier to contact our customer service department by phone 1-800-277-7255 to have them look an order up by your last name or address.
Hunter,
Thanks for your order but sorry to hear about the issue with the customization. What is your order #? I can take a look to see if there is anything I can do to help correct the issue. I can look it up with this number.
Yours in Soccer,
David F
Jonatan,
Thanks for shopping with World Soccer Shop and leaving a review. The Messi jersey was one of our biggest of the fall which I guess is not that surprising. Glad you were able to pick one up and that the experience was easy and enjoyable.
Yours in Soccer...football/Calcio
David F
Kunad,
Sorry for the shipping related issues with your order. I'd be happy to look into your order if you could send my your order #.
I'm not sure if we were running a promo at the time but the cost is based on size and weight by our normal policy.
https://www.worldsoccershop.com/content/shipping
'International delivery charges are based on size and weight, and the final amount you pay will also be dependent on tax rates in your country (more on this below). Because of this, we can’t give you an exact amount, but we can tell you what to expect. '
Hope to find a reliable shipping solution to Canada.
Yours in Soccer,
David F
Niccain,
Thanks for your review. I'm glad you are loving your Puma cleats. I have an older pair (maybe 2 years) and it is still in great shape...great quality but probably not playing as much as I used to as well.
Please visit World Soccer Shop the next time you need training gear or officially licensed gear.
Yours in Soccer,
David F
Michelle,
Sorry for your experience with the backordered item but glad that it got resolved and shipped. I'll make sure the customer service manager makes sure all reps are reading and updated on issues before reaching out to customers.
Have a great holiday. Yours in Soccer,
David F
f
fatima mendoza · 写过 1 条评价 · 体验于 2023-12-11 ·
★★★★★
很棒的产品!!
WorldSoccerShop 回复2023-12-11
Fatima,
Thanks for the review. We work hard to have the best selection of soccer gear from around the world. Please make World Soccer Shop your first stop when looking for your next jersey or soccer gear.
Yours in Soccer,
David F
Vincent,
Glad your jersey arrived and customer service was on top of the delivery (with maybe a little postal luck on the side). Enjoy the jersey.
World Soccer Shop works hard to ship all in-stock items out within 24 hours but please always make sure to select the appropriate shipping method if you need items quickly.
Yours in Soccer,
David F
Sorry for this issue with your order. Please send me your Order # and I can look into it for you.
Or you can contact World Soccer Shop's customer service. Please make sure you contact our customer service department directly by email - [email protected] or call customer service by phone 1-800-277-7255 with any additional questions.
https://www.worldsoccershop.com/
Yours in Soccer,
David F
Gary,
Sorry for the delay with delivery. It takes longer on shipments to Australia. I see that 2 of the jerseys have been delivered on the third is in transit. Thanks for your patience.
Yours in Soccer,
David F
D
Dominic Sam bangura · 写过 1 条评价 · 体验于 2023-11-16 ·
★★★★★
因为有持续不断的工作
WorldSoccerShop 回复2023-11-16
Thank you. We work hard to have the best selection of official gear and team wear from around the globe and the best customer service.
Yours in Soccer,
David F