必须给一颗星才能评论。为我的孙子订购了一件阿迪达斯梅西青年队球衣。几天后,我收到了延期交货的电子邮件,球衣已回到库存,我的球衣已发货。通过联邦快递 Easyship。看着跟踪,日子一天天过去,包裹没有任何进展。每次我检查时都在前往印第安纳波利斯的路上(我在丹佛)。 8-9天后,我联系了足球世界,并被告知再给点时间!昨天是第14天,所以再次联系他们,要求他们追踪包裹,给我寄一件新衬衫,并以更可靠的方式寄出,并从我的卡上收取运费。收到了粗略的回复,抱歉,该商品已无库存。发出退款。抱歉给您带来不便。没有解释,没有追索权。因此,我不会再购买 World Soccer Shop,也不推荐它。
大卫·F:订单号#0428013081
WorldSoccerShop 回复2023-11-14
My apologies for the shipping issue with the Messi jersey. A customer service lead is going to review the order and shipping issue and get back to you. I hope FedEx can find the item and get it to you.
David F
Sorry for the issue with your order. Can you send me your order number and I can look into the issue.
You mention Soccer World - https://www.soccerworld.net/ - in the review. This is the review site for World Soccer Shop - https://www.worldsoccershop.com/.
Yours in Soccer,
David F
Thanks for your review. We try and source the best selection of soccer jerseys with the best size range. Inventory of the larger sizes is more limited so when you see your favorite jersey add it to cart as they frequently run out sooner.
Yours in Soccer,
David F
Sorry for the issue with your order. Please send me your Order # and I can look into it for you.
Or you can contact customer service. Please make sure you contact our customer service department directly by email - [email protected] or call customer service by phone 1-800-277-7255 with any additional questions.
Yours in Soccer,
David F
Thanks for your review. Glad you enjoyed your shopping experience and product(s) you ordered.
Sorry for the issue with the 10%. Please send me your order # and I will have IT check to determine the issue and have someone reach out from customer service.
Yours in Soccer,
David F
M
Maisha Akter · 写过 2 条评价 · 体验于 2023-10-12 ·
★★★★★
极其专业
太棒了-优质的产品,运输信息清晰,极其专业
WorldSoccerShop 回复2023-11-07
Thanks for your review. We work hard to have the best selection and customer service for our passionate soccer fan customers and provide the best customer service. If you have any holiday items on the wishlist please order early to avoid any last minute stress.
Yours in Soccer,
David F
A
Axel Sanchez · 写过 1 条评价 · 体验于 2023-10-25 ·
★★★★★
真是太便宜了
WorldSoccerShop 回复2023-11-07
Thanks for the review. We try and have a great selection of sale items as part of the best collection of soccer gear online. Please order early if you have any holiday items on the wishlist.
Yours in Soccer,
David F
A
ARK · 写过 1 条评价 · 体验于 2023-10-09 ·
★★★★★
我只能说嗯
我只能说嗯。我从这个网站下过很多次订单,没有任何问题。然后我订购了一件球衣,进行了定制,我收到的是通用的热转印字母和数字。今天之前,我的物品已到达,看起来与网站上的图片相同。
客户服务部回复了预设评论。
这是我在这家商店的订单结束了。有些竞争对手会保持透明,并让您知道他们是否由于库存/可用性原因而无法定制。仅出于这个原因,我就退出了。
编辑-我被要求提供订单号。如果您确实需要有关此交易的详细信息,请随时联系您的客户服务代表 Jonathan B.(10 月 11 日是最后一次沟通)。
WorldSoccerShop 回复2023-10-25
Sorry for your recent experience. Please send me your Order # and I will look into the issue so issues like yours will not happen in the future.
Yours in Soccer,
David F
I will follow up with Jonathan B and work to make updates to copy on site so customers know what they are ordering. Please consider coming back to shop with WorldSoccerShop as I believe we have the best selection of jerseys and customization options online. Yours in Soccer.
Thanks for your review of World Soccer Shop. We take great pride in working to provide great (official) products and service from soccer (football) clubs from around the globe.
Cheers,
David F
Carlos,
Thanks for sending your order # and your patience. This has been a busy peak season and we are working each day to try and keep up with the orders and calls.
The order for your Pulisic and De Bruyne jerseys were customized items and took longer than we expected. They shipped out today. The tracking number is 74890980686328091069. You should be able to look up delivery information once Fed Ex has processed the tracking number in their system
Cheers,
David F
RandomGuya,
Sorry for the issue with your order. Please send me your order # and I can look into the status.
Or you can contact customer service. Please make sure you contact our customer service department directly by email - [email protected] or call customer service by phone 1-800-277-7255 with any additional questions.
Yours in Soccer,
David F
G
Germanicus · 写过 10 条评价 · 体验于 2023-07-25 ·
★★★★★
很棒的选择
球衣的选择非常棒。购物很方便,结账也简单快捷。交货很快。我完全满意。
WorldSoccerShop 回复2023-08-23
Thanks for your review. We love bringing the best selection of soccer jerseys from around the globe to our fans in the USA!
Yours in Soccer,
David F
D
Daryl N · 写过 1 条评价 · 体验于 2023-08-12 ·
★★★★★
订购时没有发货信息
我在一个半星期前订购了一件产品,我被告知该产品将立即发货,因为他们有库存。我还没有收到发货通知。这周我给他们的客户服务打了两次电话,但都被搁置了几分钟,最后因为没有人接电话而挂断了电话。
David F,请不要回复我应该联系客户服务,因为那是浪费时间!
我的订单号是427312188。我尽快需要三脚架!
WorldSoccerShop 回复2023-08-23
Daryl,
Thanks for sending your order #. I'm not that familiar with the video products so will need to reach out to someone. I will get back to you with the email provided with your order rather than on this platform.
Thanks for your patience.
Sorry for the issue with your order. Please send me your Order # and I can look into it for you.
Yours in Soccer,
David F
Anthony,
Sorry for your recent issue. Please send me your order # and I can look into it for you. Or you can contact customer service directly by email - [email protected] or call customer service by phone 1-800-277-7255 with any additional questions.
https://www.worldsoccershop.com/
Yours in Soccer,
David F
Eileen,
Sorry for your recent order experience. Please send me your order # and I can look into it for you. Or you can contact customer service directly by email - [email protected] or call customer service by phone 1-800-277-7255 with any additional questions.
Yours in Soccer,
David F
A Kana,
Sorry for the issue with your order. Please send me your Order # and I will check the status.
Please make sure you ordered directly from our website - https://www.worldsoccershop.com/ - (there are many copycat websites).
You can also contact WSS directly by email - [email protected] or call customer service by phone 1-800-277-7255.
Yours in Soccer,
David F
Fares,
Sorry for the issue with your order. We found out after your order was placed that we could not get additional inventory of the Legend 9 Academy TF.
You were not charged for this order and were notified via the hotmail account you provided with your order.
Sorry for the inconvenience. Yours in Soccer
David F
Kevin,
Please send me your order # and I can look into your order and the issue with the bill from FedEx. I have never heard of this happening on domestic or international shipping as shipments are placed and billed through our company account.
Yours in Soccer,
David F
Emeka,
Please send me your order # and I will look into the status. Many of the bad reviews are from people who ordered from copycat sites that look like World Soccer Shop but are NOT World Soccer Shop. Please make sure you ordered from https://www.worldsoccershop.com/
If you have other questions you can contact WSS directly by email - [email protected] or call customer service by phone 1-800-277-7255.
Yours in Soccer,
David F
Sam,
Sorry for your experience. Can you please send me your order # and I can check the status.
In stock items ship within 24 hours so this may be an item that is on back order with the brand (adidas, Nike, etc) but something I can look into with your order #.
Or you can contact World Soccer Shop - https://www.worldsoccershop.com/ - directly at WSS email contact - [email protected] or call customer service by phone 1-800-277-7255.
Yours in Soccer,
David F
Jessica,
Sorry for the delay with your order. Please send me your order # and I can look into it and work to get it cancelled.
Or you can contact World Soccer Shop directly at WSS email contact - [email protected] or call customer service by phone 1-800-277-7255.
Yours in Soccer,
David F
Balsam,
Thank you for the review. I hope you are enjoying your jersey.
To echo some of what you said, this is a great time to save money as many of the 22/23 jerseys are on sale as we prepare to receive club and national team jerseys for the 2023/24 campaign.
ALL in stock items ship within 24 hours for quick delivery anywhere in the U.S. and you can always select an expedited shipping method. Customized items take longer to ship. Check for these notifications as you add products to your cart.
And always make sure you order direct from World Soccer Shop -
https://www.worldsoccershop.com/
There are many fraudulent copy-cat sites that don't offer the same quality and service as World Soccer Shop
Yours in Soccer,
David F