Ranked the best electric skateboard since 2017. The electric skateboard is Indestructible, Powerful, Smooth and Safe to Ride Anywhere.Now you can find those really nice electric long board and short board on www.wowgoboard.com.Wowgo AT 2, all terrain skateboard. Wowgo Mini 2 electric short board.Wowgo 3 and 3X, Hub motor skateboard and belt- driven skateboard.
Battery issue
I had a issue with my wow-go 2s-max board. It suddenly stop running. After contacting the customer support, they promptly help to find the issues, and they send a new battery for free, as it was under warranty.
I wanted to thank the people of wowgo-board for the great support and the so cool skate. It provide me so much fun!
I bought a wowgo 2s in 2019, after 4 years it still works well (despite a battery that drops in efficiency but it is normal given the use that I make of it after 4 years). Now, I just purchased à wowgo AT2 plus, I had to contact customer service in order to have information on my delivery, they responded and even offered me the helmet in the offer I missed!
This board doesn't deserve any stars. I actually would rate it negative 100. I bought this board for my daughter. She rode it once and then the battery died. They sent us a new one and then the ESC did not work. The ESC has been replaced three times. I have received new wheels. Everything that was replaced has not worked. I have asked for a new board or a refund. Nothing from the company. I would stay away from this company.
After purchasing 2 boards from them with no issues, i purchased a replacement remote for the Wowgo 3, it never arrived, said they couldn’t send another one until the product arrived back in their warehouse. Apparently got lost in transit and they eventually started ignoring my emails after they saying they were “checking”. Horrible costumer experience.
Edit: They replied here asking for my email, i contacted them through their webpage to give it to them, and they never replied, so take that as you will.
Wowgoboard 回复2023-04-27
Please give me your email address, we will check for you.
Living in Paris, I bought the 2S Max last year in 2022 right before summer time.
My very first electric longboard ever…
And I got totally addicted!
Used it on daily basis to commute between home and work until it became too cold because of winter time.
I just can’t wait to jump back onto it for spring next month.
Meanwhile, I had to order an extra remote and asked questions from the customer service and here again I have been fully satisfied!
Really good board to start with as great company to stick to!
My board died in the middle of a ride within 2 months of riding. Asked for a warranty battery swap and I just got emails telling me to connect some parts I don’t have and the associate, Ron, gives me an attitude because I can’t understand his unclear instructions. It’s been a month of emailing so far and it seems like these guys aren’t going to help me out. Money wasted on a board I thought was a good buy. They have the worst customer service. Thanks for nothing, Ron.
Wowgoboard 回复2023-04-27
We tried to help you solve the problem and only needed you to do a simple test using the DC cable. We sent you a tutorial many times, but you didn't follow our tutorials every time you experimented. We really like to solve the problem of the board for you.
Love the 2s max I got, had an issue with the battery but the support member I had, Kylie, was great at diagnosing and are sending me a replacement for free under warranty
I wanted to take a moment to express my gratitude for the excellent support team at Wowgo. Not only were they able to resolve my issue promptly, but they also took the time to explain the solution and ensure that I understood it thoroughly. The team member I interacted with, Kylie, was extremely helpful and patient and went above and beyond to make sure my experience was a positive one. I was highly impressed by their level of professionalism and expertise, and would not hesitate to reach out to them again in the future.
I was riding my board and it stopped working I emailed Wowgo and the responses were simple and informative in the end they gave me the reason for my board not working and sent a free ESC replacement to fix the problem 11 out of 10 best customer service I could have asked for
Very fast responding, and very helpful in any situation or issue that you might have. They try to help out by giving you details on the issue and how it might be resolved.
Great quality! Super fast skateboard.
This is my first electric skateboard, glad I went wowgo at2.
Live on a farm and this thing goes anywhere on it. Fun feeding the horses with it haha.
Haven’t left level 1 speed yet.
I got a Mini2board few months ago and I couldn't be happier with it... It's really easy to use and super fun.
Besides, the costumer service is great! I had a problem with the battery and Ron helped me out and send me a new battery free of charge.
I'd definitely recommend any wowgo board to anybody.
Thanks Ron and Wowgoboard! Commuting is so much funnier now ;)
I purchased the Wowgo 2s four years ago and the AT2 this year. Both have proved fun and durable. Customer service is great too, they have provided replacements for the occasional broken part free of charge. These eboards have changed by lifestyle for the better!
The products are great! & the customer service is even better! Ron was the one who helped us when we had an issue with our board, and I felt that he was both patient, understanding and knowledgeable. We are now waiting for the new parts in the mail to hopefully slow the issue. All in all I would recommend this company.
I have a Wowgo 2s Max, it is a really good board, she is powerfull, easy to drive and easy to handle
I've had a problem for my battery, but the customer service is really fast and he send me a new battery
Thank you Wowgo Team !