WPS Office is a lightweight, feature-rich comprehensive office suite with high compatibility. As a handy and professional office software, WPS Office allows you to edit files in Writer, Presentation, Spreadsheet, and PDF to improve your work efficiency. WPS Office is available on multiple platforms, including Windows, macOS, Linux, Android, and iOS. You can work anytime and anywhere on your mobile phone or computer. Work-study-life balance is no longer a far-fetched dream but at your fingertips.
Most reviewers were let down by their experience overall. Consumers expressed deep dissatisfaction because unexpected subscription fees, sudden paywalls, and updates caused issues with file access. Reviewers also noted that the application overrides default settings, changes icons, and installs itself without clear notice. Many people experienced severe issues with customer support and found the overall software behavior intrusive and unacceptable.
Some people were satisfied with the application, mentioning it is easy to use, helps format documents well, and serves as a practical tool. Others pointed out that the software worked well for free over long periods without any unexpected payment demands.
Over the decades I've used Excel, LibreOffice and Apache Calc. I started with Lotus 123, so I pretty much have done it all. I LOVE this spreadsheet. Takes some getting to use to as any spreadsheet does, but it's intuitive and easy to use, and very reliable. Ok, not as feature rich as other sheet apps, but it's got the meat of everything most home users need in the free version. I would though like to see them add the ability to enter a search function into a cell much like GoogleSheets (forgot to mention that above). In short a GREAT product and it's now all I use.
I have been using WPS office for about 6 years and until the introduction of their AI spellchecker the product would be 5 star rated. The old spell checker in the 'Docs' part of the app was superb. It did exactly what it was meant to do, which lets face it, is simply to highlight mis-spellings and suggest corrections. The AI spell checker is now being pushed on us as an upgrade 'WPS AI' for which we have to pay more money. There are two problems with this.
AI spellchecker is rubbish - it is intrusive and insists on highlighting far more than just spelling, it is difficult to implement corrections.
The other problem is that the old spellchecker has been removed from the program so that we are effectively paying for a program that is less capable than the one we have been using for years.
With WPS hectoring us upgrade to WPS AI, we are being pushed and cajoled into paying more for a worse product than we were used to.
Because WPS is adversely affecting our office productivity we are looking at changing to another office software package.
Sadly it seems that WPS progress is backwards.
Terrible. Especially since they added trash ai software.
Now, WILL NOT UNINSTALL.
Trash trash trash. Wish I'd never put it on my computer. Crashes it. Barely works.
And now keeps trying to override word.
Changes file types.
And I'll say it again..
WILL NOT LET YOU UNINSTALL
I've been using WPS for year, but now I switched to an alternative.
The whole platform works well, but I notice that it's running in the background, even though I stop the app in the background. And it keeps coming back as a launching app. Because of this, I'm very suspicious on how they manage the data, especially as they're developing an AI.
Magic.
All the sleek usability of G-suite and all the functionality of MS Office, and yet better than both of them at everything.
I've recommended to a bunch of people who are looking for something that isn't overpriced and completely sucks (Looking at you MS) and yet still fully compatible with the files.
Only wish I found it sooner (And yes I paid for the premium as well now).
PDF editor works great! Would be nice to know after installing the application however that editing is a premium feature - it will gladly let you use the edit function, but then when you come to save, you're hit with the "subscribe to our ridiculously overpriced plan". So you end up losing your work. No thanks. Avoid.
WPS Office is not safe, for security matters may your files and data will be compromised. You may think 10x why we have a Cyber security awareness. China got your identity and confidentiality and may your secrecy have compromised because of this apps. Be wise and may threat to National Security. This time Cyber War is existed!
Initially, I was satisfied with WPS Office. However, since the latest AI upgrade, the program crashes constantly, and the helpdesk doesn’t even bother to respond.
A software company that claims to be "Smarter, Faster, Easier, Free with Seamless MS Office Compatibility" should also have a reliable helpdesk.
Got charged extra for a premium AI service that I didn't know - Beware when going pro!
I paid for WPS Pro for one year (RMB 251). But after I open the billing page I found out that I was being charged for their premium AI service every month for the past 3 months (RMB 336 in total). I didn't ask for that and I haven't got any refund for it. I urge the company to make their subscription system more transparent. I get a suspicion that the company's intention was to fool me by adding this premium service in a fine print, because you also offer no refunds at all.
I have nothing against the company, but I lost about 40 USD for a premium service I never intended to buy. I don't know where it came from. I was being asked if I wanted a premium service and I clearly remember not selecting it. But I don't have an evidence and I don't have time to fight for this amount of money. I kindly send an email to customer service, got no response, not even a decline email.
The. Cost of the subscription was miss represented. It indicated R49. And instead to R1499. I have been struggling to get hold of the non existent customer care team no respond. I am battling to get my money back from them
I subscribed for six months, but they have also continued charging on my credit card a monthly fee. I wrote several times to the support system, but they say a few words, take weeks to answer and finally DO NOTHING.
They behave as SCAMMERS. Be very careful with these people.
your app is very slow, please allow all the device to manage and dont force us to download the application, you didn't see the ms office? it works efficient because there web app like google docx is accesible for all device
paid the 36 dollars for a year and it continued to blast AI ads.
while the more annoying ads stopped being blasted, the annoying "TRY AI features" Ad at the top would not go away. I never even got to use the application. had it less than 20 minutes. uninstalled it. cancelled the subscription and deleted my account with them. still out 36 dollars but I guess it's a lesson learned not to trust companies like this.
I Opted for the 1-month WPS Pro Subscription, but I was Charged for 2 Years. This Error has Put me in a difficult Financial Situation, as I Need the Funds for Rent, Food, and my Niece's School Fees. I am Currently Behind on All my expenses and Urgently Need this Issue Resolved. Please Respond Immediately and Process a Refund as Soon as Possible.
I used to love this program but now it's constantly interrupting everything you do to get you to upgrade, it constantly freezes and never stops spamming you. sadly i'm done with it
I did my job with it. The bad part is that they don't do refunds and it's not easy to reach them. Plus, you have to cancel the subscription from Google Play, then you have to make sure to search on Google "Cancel auto renew WPS Office" and cancel it from there too, otherwise, you'll be charged even if you canceled from Google Play, and you won't get your money back. It's a kind of legal scheme, unfortunately. Other than that, it's okay, but I prefer a less developed app that takes 100% care of customer service.
This Word Processor meets all my needs and expectations. Apart from its ease of usage it is constantly updated and shows the broadest possible range of features.
In my opinion it is fully on the leading edge of current technology in its field.
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