Hello James, We apologize for any inconvenience, and thank you for your patience. Please provide us with your invoice number or phone number associated with your account so we can look into this. Once we have your information we will have our Customer Care team reach out to you immediately to assist in addressing this issue. Thank you.
We apologize for the delays caused by the backordered items from your recent purchase and thank you for your patience. Though we strive to offer speedy turnaround on all of our orders these unforeseen delays may occur. You will receive a phone call and email to go over this situation if you have not already, and you may also call 3 Day Blinds Customer Care at (800)800-3329.
Thank you for your feedback. We apologize for the issues experienced with your order. We are coaching our team members so that your experience is not repeated, and thank you for providing us with information that will help us to improve our service.
Hi Ben, Thank you for taking the time to share your experience. We truly value your feedback. I am sorry for any confusion, I see that you have already communicated with our Customer Success Team regarding these concerns.
这个产品——无论是卧室里的蜂窝状、房间变暗、隔热的遮阳帘还是厨房里的百叶窗——都非常棒。然而，我必须扣分，因为在建造厨房百叶窗时出现的最初错误导致了延误，这不仅导致将百叶窗制造成正确尺寸的延误，而且在尝试联系我指定的客户服务代表洛林时带来了令人沮丧的经历。在正确制造的厨房百叶窗到达之前的最后几周，洛林从未接过电话，也没有回复我的无数信息、电子邮件和短信。最终，我收到的不是一张而是两张故障单来解决我的问题。只是花了太长时间。我在三月份订购了所有百叶窗，工作在七月份完成。从好的方面来说，销售人员 Amy A. 很棒，非常彻底，乐于助人，并且对什么对我有用有敏锐的洞察力。她在这方面做得非常出色。此外，安装人员（艾萨克，据我所知，他已不再在公司工作）和克里斯蒂安的工作都及时、礼貌且高效。我知道出了问题，所以当厨房的百叶窗必须重做时，我并没有太难过。但当洛林多次不回我的电话和信息时，我才真正感到失望。总的来说，我必须给你一个非常复杂的评价。我可以说得更详细，但我确信你已经记录了我与你的所有沟通，记录了发生的事情。感谢您寻求我的意见。此时，我真的不确定我会告诉朋友什么：我是否会向他们推荐 3Day Blinds。 ...哦，还有，我收到了很多关于审查 3 天盲注的电子邮件和短信。请代表我停止所有这些。感谢您提供的优质产品，祝您夏季愉快。
3 Day Blinds 回复2026-07-27
Hello Jeff, I am so sorry to hear that your experience with 3 Day Blinds did not meet expectations, and that the service you received did not meet our standard. Thank you for your feedback. We are coaching our team members so that your experience is not repeated, and thank you for providing us with information that will help us to improve our service.
At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please give us a call at (800)800-3329 or email us at [email protected], and we will be more than happy to assist.
Hi Karen! Thank you so much for your gracious feedback. We always love to hear happy customers that have had a terrific experience. Enjoy the rest of your day!
Hello, We apologize for any inconvenience, and thank you for your patience. Please provide us with your invoice number or phone number associated with your account so we can look into this. Once we have your information we will have our Customer Care team reach out to you immediately to assist in addressing this issue. Thank you.
We apologize for any inconvenience, and thank you for your patience. Please provide us with your invoice number or phone number associated with your account so we can look into this. Once we have your information we will have our Customer Care team reach out to you immediately to assist in addressing this issue. Thank you.
Hello Keith, We are so sorry to hear that you have not received follow up regarding your order, and we apologize for any inconvenience. It looks as though your order is scheduled to ship on 7/31. Our installers will contact you for scheduling once your full order has been delivered, but if you have any questions, please call our Customer Care team at (800)800-3329. Thank you for your patience.
