We apologize for the delay. I see that you have spoken with Customer Care and your service appointment has been scheduled, but if you have any questions, please call our Customer Care team at (800)800-3329. Thank you for choosing 3 Day Blinds!
We apologize for any inconvenience, and thank you for your patience. Please provide us with your invoice number or phone number associated with your account so we can look into this. The email address and phone number provided with our previous request, did not locate an account in our system.
Hello, We’re truly sorry for the frustration this situation has caused, and we appreciate you bringing it to our attention. At 3 Day Blinds, we are committed to continually improving our products and ensuring you feel confident in your purchase. We do offer a competitive limited lifetime warranty on our blinds, along with a one year warranty on installation. Complete warranty details are available on our website at 3dayblinds.com and on your original Sales Contract. We apologize for any confusion or inconvenience this may have created. We’d really like the opportunity to review your specific situation. Please share your account information so we can assist you.
We apologize for any inconvenience, and thank you for your patience. Please provide us with your invoice number or phone number associated with your account so we can look into this. Once we have your information we will have our Customer Care team reach out to you immediately to assist in addressing this issue. Thank you.
I am so sorry to hear that your experience with 3 Day Blinds did not meet expectations, and that the service you received did not meet our standard. We are coaching our team members so that your experience is not repeated, and thank you for providing us with information that will help us to improve our customer service.