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购物与时尚

Alibaba.com

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949 条评价

3.0949 条评价
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关于 Alibaba.com

数据更新
网站
www.alibaba.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
481 条评价
差评回复率
52%(198/382 条)
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商家自述

Alibaba.com connects buyers and suppliers from around the world

以上内容由商家自行提供,未经平台核实。

Alibaba.com靠谱吗?

Alibaba.com(www.alibaba.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 949 条用户评价,属于购物与时尚分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 52% 的差评;评价主要围绕产品、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the smooth purchasing process, highly efficient communication with suppliers, and consistently good product quality across all multiple orders. Many buyers also deeply appreciate the helpful support provided by agents, secure packaging, and reliable tracking services. However, some customers also noted significant issues with severely delayed shipments, unsealed boxes, and missing components. People additionally mentioned receiving defective items, encountering unhelpful sellers, and facing difficult obstacles when requesting refunds or resolving disputes. Others expressed deep frustration regarding inadequate customer assistance when serious problems suddenly arose with their valuable purchases.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Overall the excavator is usable and of…

Overall the excavator is usable and of average quality. One of the pivot pins on the boom-excavator link fell out during transport (or earlier), which was only discovered after the weird/whonky behaviour of the whole boom assembly during the first test operation. The key issue was the lack of a manual that would specify operation, and more importantly a parts list, which would allow for local repairs in time to come w/o having to guess parameters, such as flow rates, pressures, rpms, etc.. Very few component manuals were eventually provided; after logging a complaint with Alibaba. Computer-based translation may not always be accurate. This led to communication problems, leading to misunderstandings in what was asked for. It need to highlight that the sales person did their best to accommodate my queries, however, it seems that the manufacturing department was lacking urgency and or care. My advice: add the requirement of an "industry best-practice manual" to the contract.

The website itself is trash

The website itself is trash. I get a request to identify myeslf on every page even when I am already logged in. Too many sellers claim to have something in stock but after you make the purchase they mysteriously ran out of stock and you have to apply for a refund. It's hit and miss on the quality but mostly miss.

Shipping was poor,after sitting at …

Very well machined custom Crank shaft , made to spec, very happy of the out come, am looking forward to deal with you again, / no fault of the manufacturer but all the the Shipping was poor,after sitting at customs for over 7 days after paying Import duty , then there was no communication with the shipper very poor, No Phone service only would not communicate via Email taking up 2 days to respond, in the end chased down tracking via the shippers shipping office in Dandenong Vic, they reconfirmed the shipment was sitting in Sydney with no expiation, total time was over 3 weeks. shipping

Good for sourcing, subpar payment experience

Alibaba is a great source for suppliers. However its processes can be somewhat dubious lately. When we paid for an order, we changed the currency from SGD to USD. We changed the credit card and it defaulted back to SGD. We ended up having to pay Alibaba a convenience fee, poor exchange rates and waste our forex. They refused to reverse the transaction over such small sums, which leaves doubts in our minds if they will protect our rights when there are disputes with suppliers.

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