American Frame（www.americanframe.com）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 200 条用户评价，属于建筑与制造分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 33% 的差评；近 12 个月新增 10 条。数据最后更新于 2026-08-10。
American Frame 是互联网上最好的相框服务
Hi Josiah, Thank you for your 5-star review! We’re thrilled to hear that you think American Frame is the best framing service on the internet. It’s our mission to provide top-quality products and exceptional service, and feedback like yours lets us know we’re hitting the mark. Your support means the world to us, and we’re so glad we could help bring your framing projects to life. Kayla
我和陈列室代表克里斯汀·史蒂文一起工作，她很棒！她很有风度，我真的很欣赏她的知识、创造力和设计感。合作愉快！
Hi Steve, Thank you so much for your 5-star review and for sharing such kind words about Christine. She truly is an outstanding member of our team, and we’re thrilled to know she made your experience a great one. I will be sure to pass along your feedback to her. We look forward to assisting you again in the future. Thank you for choosing us! Kayla
Hi Leo, Thank you for your 5-star review. We're thrilled to hear that you felt valued as a customer. Providing exceptional service is our top priority, and your feedback motivates us to keep delivering the best experience possible. We truly appreciate your business. Kayla
我订购了几件样品。很高兴你们免费提供样品。收到样品后，我将与客户会面，以便我们订购框架。你们的在线系统非常易于浏览，我也很欣赏你们提供的各种框架。
Hi Ronald, Thank you for your 5-star review. We’re glad you found our website easy to use and that you like the variety of frames we offer. Providing free samples is our way of helping you make the right choice. Once you’ve reviewed them with your client, we’ll be happy to help with your order. Let us know if you need anything else! Kayla
该网站设计得非常好。订购多个框架、检查我的订单、编辑我犯的错误以及自信地发送我所订购的内容都很容易。
Hi Jennifer, Thank you for your 5-star review. We’re so glad the website was easy to use and made ordering simple for you. Please don't hesitate to reach out to our customer service team for assistance with future orders. We are always happy to help. Kayla
过去，当我订购框架时，我还可以订购自粘安装板来安装它。 这次，如果不前往董事会网站并单独订购，就无法获得。 必须在两个站点之间来回移动是一件令人头痛的事情。 请在订购框架时同时将该选项放回原处。
Hi Peggy, Thank you for sharing your feedback with us! We completely understand how much easier it was when the self-adhesive mounting board could be ordered with the frame in our frame builder. We really appreciate your suggestion, and we’ll be sure to pass it along to our team to see how we can make the process more seamless in the future. We look forward to working with you again soon! Kayla
您的网站非常用户友好，很容易找到您所有的选择和选择。
Hi Vicki, Thank you for your 5-star review. We're happy to hear that you found the website easy to use and navigate. For 50+ years now, artists and do-it-yourself framers have appreciated the quality, control and affordability provided by American Frame products. Kayla
American Frame 的产品和客户服务都是一流的。在极少数情况下，当出现问题时，他们会立即解决问题。
Hi Annette, Thank you for your feedback! It’s wonderful to hear that we consistently provide high-quality products and outstanding customer service. As customers build their brands around our products, we work hard to be the trusted partner they can count on for custom framing treatments that truly elevate their work. Kayla
整体上直观的订购体验以及有趣的使用界面。如果发票显示艺术品中使用的上传图像的文件名和修改日期，那就太好了，只是为了安心。
Hi Michael, Thank you for your 5-star review! We're thrilled to hear you enjoyed the straightforward ordering process and found the interface fun to use. Including the filename and modification date of the uploaded image on the invoice is a thoughtful suggestion—it would definitely provide added reassurance. We'll pass this along to our team for consideration. We appreciate your input as it helps us improve! Kayla
个人服务非常出色。一个人接电话（现在这已经不常见了！）并且很快！ 同一个人了解有关产品和流程的一切。 向雷·马卡罗大声喊叫！她甚至可以解决网站故障。 你们需要创建一个“稍后保存”区域 - 这会有很大帮助！
Hi Lisa, Thank you for your 5-star review. I am thrilled to hear Leigh took great care of you! She's a great asset to our team and we're so lucky to have her. Please don't hesitate to reach out to our customer service team for assistance with future orders. We are always happy to help. Kayla
我不确定美国框架发生了什么。我于 12 月 13 日下了订单，并了解到我的订单可能会在 3-4 个工作日内发货。一周后，我仍然没有收到发货更新，所以我联系了 American Frame 并收到了回复（很好），询问我该物品是否是圣诞礼物，因此需要加急。我很诚实地拒绝了 - 所以我终于在 1 月 2 日收到了我的包裹，也就是下订单近三周后。好吧，现在是假期，我明白了 - 但当我打开它时，我意识到它们不包括背衬或丙烯酸，所以现在我正在等待再次与客户服务交谈。当一切都说完、完成时，从订单到墙上的艺术作品将花费近一个月的时间。价格不错，质量看起来也不错，但我可能不会再从他们那里订购了。
Hi Zoe, Thank you for taking the time to leave your review. We truly appreciate your feedback and want to extend our sincerest apologies for any delay in shipping your order. Typically, our turnaround time is 3-4 business days, but due to the increased volume during the holiday season, we experienced a slight delay. I understand how important timely shipping is, and I’m sorry for any inconvenience this may have caused. I noticed that you were working with my colleague Julie regarding the acrylic and foam for your order. I’m so glad to hear that these items were included in your package! Your support means the world to us. We are grateful for the opportunity to serve you, and we hope to continue working with you on future projects. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you again for your business! Kayla
我给予中立的体验评级，因为你们的网站非常棒，但我还没有得到该产品。 我的建议是在收到相框并有几天时间悬挂图片后进行同样的调查。
Hi Thomas, Thank you for your review! I'm delighted to hear you had a positive experience with our website. I'll be sure to share your suggestion about delaying the survey with our team. Your order is shipping out today and should arrive within the next couple of days. If you have any questions or need assistance, please don't hesitate to contact our customer service team. Kayla
您的网站易于浏览，订购过程具体且简单。
Hi Janet, Thank you for your 5-star review. We're thrilled to hear you found our website easy to navigate and the ordering process straightforward. Making your experience smooth and enjoyable is always our goal. We look forward to helping you with your next project! Kayla
我已经有一段时间没有从 AF 订购镜框了。这个过程有点令人困惑，当我致电客户服务时，他们回答了我所有的问题，我能够成功下订单。 当我将框架与艺术品组装在一起时，订单非常完美。
Hi Sharon, Thank you for your 5-star review. We’re so glad our customer service team could assist you and make the ordering process smoother. It’s wonderful to hear that your frames turned out perfectly and complemented your artwork. We appreciate your trust in us and look forward to helping you with your next project! Kayla
与朱莉一起工作真是太棒了！她理解我对支付 UPS 运费的担忧，这几乎与我的 3 件轻物品的费用相同。因此，她破例通过美国邮政局地面寄出它们，这为我节省了很多钱。感谢朱莉付出的更多努力！我是一个快乐的顾客。
Hi Kathleen, Thank you for your 5-star review. I'm so happy to hear that Julie was able to assist you with your order and was able to find a solution to bringing down the shipping cost for your framing items. I will certainly pass along your feedback to her! Supporting the success of American Frame’s 50+ years in business is our organization’s strongly held values, which have paved the way for how we have grown and thrived. Kayla
订购网站非常友好且易于使用。如果我确实不相信自己的订购技巧，客户服务部门可以提供帮助。画框的质量正是我想要的艺术作品，而且价格/运费合理。
Hi Lynne, Thank you for your 5-star review. We're so glad to hear you find our ordering site user-friendly and that our customer service team is there to support you when needed. It’s great to know our frames meet your expectations for showcasing your artwork, all at a reasonable cost. Looking forward to assisting with future orders. Kayla
浏览网站时遇到了一点问题，但这可能是我的问题。 更重要的是，如果我遇到麻烦，可以拨打的电话号码会显示在醒目位置，而且接电话的人很友善且乐于助人。
Hi Kim, Thank you for your review! I’m sorry to hear you had any trouble navigating our website, but I’m thrilled to hear that our customer service representative was cheerful and helpful in assisting you. American Frame has a 50+ year track record of delivering quality, expertise, service, and commitment to the art community. Kayla
发货迅速，价格公道，组装完美
Hi Brigitte, Thank you for your 5-star review. We're so glad to hear that you're happy with your S02 - Frosted Silver Nielsen 11 Metal Picture Frame. We appreciate your business and look forward to working with you again soon! Kayla
多年来我曾多次与 American Frame 合作。他们的系统的建立是为了避免错误。如果我有任何疑问，他们都会非常耐心和乐于助人。虽然我在使用当地相框店和美国相框店的冲突中挣扎 - 对于大订单，但现实是我根本买不起当地的相框商。我经常查看当地价格并在其他地方购买有机树脂和泡沫芯材。作为一名艺术家 - 我对质量和负担能力感兴趣。我认为他们是一家很棒的公司。
Hi Mary, Thank you for your thoughtful feedback and for choosing American Frame over the years. We’re glad to hear that our system and team have made your experience seamless and helpful. It’s an honor to be part of your creative process, and we truly appreciate your trust in us. If there’s ever anything we can do to further support your art, don’t hesitate to let us know! Kayla
我和 Am Fr 做生意已经很长时间了。他们一直非常乐于助人。这次也不例外。谢谢。
Hi Ratindra, Thank you for your 5-star review. We truly value your continued trust in us and are so glad to hear we could meet your expectations once again. It’s always a pleasure to assist you, and we’re here anytime you need us. Thank you for being such a wonderful customer! Kayla
共 200 条符合条件的评价