American Frame

Hi Ron, Thank you for your review. Our shipping costs are based on the destination it is going to as well as the size and weight of the shipping box. Carriers use dimensional weight shipping when they calculate the cost to ship a package. This means that in addition to the weight of the item, the size of the box affects the cost as well. We appreciate your orders and do hope you continue to shop with American Frame for your framing needs. Kayla

Hi Regina, Thank you for your 5-star review. We're thrilled to hear that you found our interface smooth, clear, and easy to navigate. Making your ordering experience enjoyable is our top priority For 50+ years now, artists and do-it-yourself framers have appreciated the quality, control and affordability provided by American Frame products. Kayla

Hi Gae, Thank you for your 5-star review. We appreciate your continued business over the many years you have been a valued customer. As customers build their brands around our products, we work hard to be the trusted partner they can count on for custom framing treatments that truly elevate their work. Kayla

Hi Leslie, Thank you for your 5-star review. We're glad you found our website easy to use and appreciated the clear listing of items and prices. Please don't hesitate to reach out to our customer service team for assistance with future orders. We are always happy to help. Kayla

Hi Ellen, Thank you for your 5-star review. We would love to see the finished product of your art on the wall. The FS475 - Brushed Chocolate Nielsen 130 Metal Picture Frame you selected is a beautiful frame. At American Frame, we're here to help present your art beautifully, and always in the best light. Kayla

Hi Joe, Thank you for your review. American Frame uses PrecisionCut™ technology, which cuts frames and mat boards within 1/16th of an inch and each order is handled and packaged with extreme care by one of our experienced team members, then shipped safely, securely, and in a timely manner. Safe to say - we've got the complicated part covered! Kayla

Hi Anne, Thank you for your 5-star review. We're so glad to hear that you found our ordering process easy and that our free shipping option makes a difference for your business. Supporting the success of American Frame’s 50+ years in business is our organization’s strongly held values, which have paved the way for how we have grown and thrived. Kayla

Hi Avinoam, Thank you so much for your 5-star review! We're thrilled to hear that your frames arrived quickly, securely packaged, and met your expectations. Your satisfaction means the world to us, and we truly appreciate your kind words. If there's anything else we can do for you, please don't hesitate to reach out to customer service! Kayla

Hi Susan, Thank you for your 5-star review. I'm thrilled to hear that Christine took great care of you and was able to assist you with placing your order. The NL556 - Black Linen Nielsen 97 Metal Picture Frame you purchased is a beautiful frame. At American Frame, we're here to help present your art beautifully, and always in the best light. Kayla

Hi Andrea, Thank you for your 5-star review. I'm thrilled to hear that you didn't experience any issues while ordering your print on our website. Your order is shipping today! If you have any questions, please give our customer service team a call! Kayla

Hi Craig, Thank you for your 5-star review. I'm thrilled to hear that Christine took great care of you! She's a great asset to our team and we're lucky to have her. As customers build their brands around our products, we work hard to be the trusted partner they can count on for custom framing treatments that truly elevate their work. Kayla

Hi Frank, Thank you for your 5-star review. I’m so glad to hear that Leigh was able to provide such helpful and knowledgeable support. It’s great to know she guided you in setting up exactly what you needed and made the purchasing process smooth. Your kind words really mean a lot, and I’ll be sure to share them with her. Thank you for choosing us, and we look forward to helping you again in the future! Kayla

Hi WendyJo, Thank you for your 5-star review. I'm so happy to hear that Miko answered all of your questions and provided great customer service. She's the best! Please don't hesitate to reach out to our customer service team for assistance with future orders. We are always happy to help. Kayla

Hi William, Thank you for your 5-star review. Sure sounds like you had a five-star experience from start to finish! We would love to see the finished product of your art on the wall. The SP304 - Frosted Gold Nielsen 117 Metal Picture Frame you selected is a beautiful frame. We're looking forward to working with you again soon! Kayla

Hi Rick, Thank you for your 5-star review and for your kind words about Christine. She's a great asset to our team and we're so lucky to have her! I will pass along your positive feedback to her. Supporting the success of American Frame’s 50+ years in business is our organization’s strongly held values, which have paved the way for how we have grown and thrived. Kayla

Hi Nathaniel, Thank you so much for your kind words and 5-star review! We’re thrilled to hear about your positive experience with our customer service team. We understand how frustrating technical issues can be, so it’s our priority to provide quick and personalized assistance to resolve them. As customers build their brands around our products, we work hard to be the trusted partner they can count on for custom framing treatments that truly elevate their work. Kayla

Hi Alan, Thank you for your 5-star review. We appreciate your continued business over the many years you have been a valued customer. Supporting the success of American Frame’s 50+ years in business is our organization’s strongly held values, which have paved the way for how we have grown and thrived. Kayla

Hi K.A. Letts, Thank you for your 5-star review. We’re so happy to hear that you appreciate our reliability and quick service. it’s always our goal to make the ordering process as smooth as possible. It’s wonderful to know you’re pleased with the quality and pricing of our products. Christine truly is a great asset to our team, and I’ll make sure she hears your kind words. We’re grateful for your support and look forward to continuing to serve you in the future. Thanks again for choosing us! Kayla

Hi Mary Beth, Thank you for your 5-star review. It sure sounds like you had a five-star experience from start to finish! We would love to see the finished product of your art on the wall. The 62743 - Traditional Italian Carved Wood Picture Frame you selected is a beautiful frame. At American Frame, we're here to help present your art beautifully, and always in the best light. Kayla