American Frame

Hi Anthony, Thank you for your 5-star review. We're so glad to hear that you find our prices fair and our products reliable across the board. It’s also wonderful to know that you’ve been pleased with both our frames and printing services. We truly appreciate your trust in us and look forward to serving you again. Kayla

Hi Jeffrey, Thank you for your 5-star review. I'm thrilled to hear that Miko took great care of you! As customers build their brands around our products, we work hard to be the trusted partner they can count on for custom framing treatments that truly elevate their work. Kayla

Hi Sandra, Thank you for your 5-star review. We're so glad to hear that our team was helpful and that you felt treated with patience and kindness. Providing great customer service is very important to us, and your feedback means a lot. If you ever need anything, we’re always happy to help! Kayla

Hi Matt, Thank you for your 5-star review! We’re thrilled to hear that we’ve become your go-to for framing and that you’ve had consistently great experiences with us. It’s wonderful to know that you find our ordering process easy and that even for custom-sized pieces, you felt you got a good deal. We take pride in making the framing process as seamless as possible, and it means a lot to hear that reflected in your experience. We also really appreciate your insight regarding sale pricing and free shipping. We understand how that could be a bit confusing, and your suggestion makes a lot of sense. We’re always looking for ways to improve, and feedback like yours helps us refine our offerings to better serve our customers. I’ll be sure to pass this along to our team for consideration. Kayla

Hi Heidi, Thank you for your 5-star review. We're thrilled to hear that Christine took great care of you and was able to assist you with placing your order. Supporting the success of American Frame’s 50+ years in business is our organization’s strongly held values, which have paved the way for how we have grown and thrived. Kayla

Hi Ann, Thank you for your review! We're glad to hear that our team was helpful and encouraging when you reached out. It's great to know you've been happy with our mat cutting in the past, and we truly appreciate your repeat business. We understand how important timing is, and we always strive to meet our estimated delivery windows. If you ever have any questions about your order, don’t hesitate to reach out. Kayla

Hi Brian, Thank you for your 5-star review. We’re so glad to hear that you had a great experience with our customer support, and we’ll be sure to pass along your thanks to Miko. We truly appreciate your kind words and are always here to help! Kayla

Hi Tom, Thank you for your 5-star review. We're so happy to hear that you had a great experience from start to finish. It’s wonderful to know that our website, product details, and packaging met your expectations. We take pride in delivering quality products and service, and we truly appreciate your kind words. Thanks for choosing American Frame! Kayla

Hi Ann, Thank you for your 5-star review and for your kind words! We’re so glad to hear that Christine was able to assist you with your order. We take pride in providing excellent customer service, and it’s wonderful to know that Christine made your experience a positive one. We truly appreciate your feedback! Kayla

Hi Kay, Thank you for your 5-star review. We're so happy to hear that your first order was easy and that you enjoyed our selection. As customers build their brands around our products, we work hard to be the trusted partner they can count on for custom framing treatments that truly elevate their work. Kayla

Hi Carrie, Thank you for your 5-star review. We’re so glad to hear that your second experience with us was just as positive as the first. It’s awesome that you find our website easy to use and that you’re happy with the secure packaging of our products. We take pride in delivering quality and service, and it means a lot to hear that we’re hitting the mark. We look forward to continuing to serve you! Kayla

Hi Greg, Thank you for your 5-star review. We're so happy to hear that Christine was able to assist you and make the process smooth and efficient. It’s great to know she was able to find the perfect match for your frames and provide all the details you needed. We’re thrilled you had such a positive consultation, and we appreciate your kind words. If you need anything else, we’re always here to help! Kayla

Hi John, Thank you for your 5-star review. We're so glad to hear that placing your order was easy. We hope the frame arrives quickly and meets your expectations. If you need any assistance or have questions once it arrives, feel free to reach out. Welcome to the American Frame family! Kayla

Hi Lidiya, Thank you for your 5-star review. We’re so glad to hear that you're happy with both the product and service. It’s great to know the frames fit perfectly, look great, and meet your quality expectations. We also appreciate you mentioning the quick delivery! If you need anything else, we’re happy to help. Kayla

Hi Anne, Thank you for your 5-star review! While we don’t currently offer specific discounts for frame shops or resellers, we’re happy to hear that you find our checkout process and frame options easy to navigate. If you're signed up for our email newsletter, we occasionally send out special coupons. We truly appreciate your continued support and are always here to assist you! Kayla

Hi Sophie, Thank you for your feedback! We’re sorry for the initial delay in responding to your email, but we’re glad we could make things right. We truly appreciate your patience and understanding. Most importantly, we’re happy to hear you’re pleased with your order! If you ever need anything, feel free to reach out. We’re always happy to help. Kayla

Hi Michael, Thank you for your 5-star review. We're so glad to hear that you find our website easy to use and enjoy the wide selection of products we offer. Supporting the success of American Frame’s 50+ years in business is our organization’s strongly held values, which have paved the way for how we have grown and thrived. Kayla

Hi Heidi, Thank you for your 5-star review! We truly appreciate your continued trust in American Frame over the years. It's fantastic to hear that our user-friendly ordering process, fast shipping, and excellent packaging have made a positive impact on your experience. We're thrilled that you find our products to be top-notch and competitively priced. Your loyalty means a lot to us, and we're grateful to be your go-to for framing supplies! Kayla

Hi Ron, Thank you for your feedback. We're sorry to hear that the hardware was missing from your order. That’s certainly not the experience we want for our customers. Our shipping costs are based on the destination it is going to as well as the size and weight of the shipping box. Carriers use dimensional weight shipping when they calculate the cost to ship a package. This means that in addition to the weight of the item, the size of the box affects the cost as well. We appreciate your orders and do hope you continue to shop with American Frame for your framing needs. Kayla

Hi Robin, Thank you for your review! We're so glad to hear that your custom frame components arrived just as expected and that you had a great experience using our website. We take pride in providing high-quality products that fit together seamlessly. We truly appreciate your feedback regarding shipping costs and delivery. While we do our best to ensure a smooth process, we understand how frustrating carrier mishandlings can be. We're relieved your order was well-packed and arrived safely! We'll certainly pass along your concerns to UPS in hopes of improving future deliveries. We appreciate your support and look forward to working with you again! Kayla