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建筑与制造

American Frame

200 条评价

4.7200 条评价
写评价

关于 American Frame

数据更新
网站
www.americanframe.com
分类
建筑与制造
所在地
United States · Maumee OH
状态
待认证
近 12 个月
10 条评价
差评回复率
33%(2/6 条)
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American Frame靠谱吗?

American Frame(www.americanframe.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 200 条用户评价,属于建筑与制造分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 33% 的差评;近 12 个月新增 10 条。数据最后更新于 2026-08-10。

用户怎么说

B
Bramante.. · 写过 2 条评价 · 已认证 · 体验于 2025-02-17 ·

我的初始设置有问题...

我的最初订单出现了问题,与我打交道的人非常乐于助人,我们找到了解决方案。

American Frame 回复2025-03-04

Hi Katherine, Thank you for your 5-star review! We're glad to hear that Miko was able to assist you and find a solution to the issue with your initial order. Providing helpful and efficient service is always our goal, and we truly appreciate your patience and kind words. If you ever need anything else, we're here to help! Kayla

M
Marjorie · 写过 17 条评价 · 已认证 · 体验于 2025-02-18 ·

朱莉让我的经历变得很棒……

朱莉和 American Frame 制定的程序让我的经历变得非常美好。 他们是最好的玛吉

American Frame 回复2025-03-04

Hi Margie, Thank you for your 5-star review! We're so glad to hear that Julie and our procedures helped make your experience great. Providing the best service possible is our goal, and we truly appreciate your kind words and support. We look forward to serving you again! Kayla

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Martha Church · 写过 14 条评价 · 已认证 · 体验于 2025-02-18 ·

很棒的选择,我真的…

有很多选择,我真的很喜欢能够看到带有我的艺术品的框架。一些小故障可能是由于我使用的浏览器(Firefox)造成的:按样式名称或编号搜索不起作用,比较框架的选项也不起作用。

American Frame 回复2025-02-26

Hi Martha, Thank you for your review! We're thrilled to hear that you enjoyed our selection and found the artwork preview feature helpful. Your feedback about the search and comparison issues is valuable, and we apologize for any inconvenience. It’s possible that browser compatibility played a role, but we’ll definitely look into this to ensure a smoother experience for all users. If you ever run into any further issues, please don’t hesitate to reach out to our customer service team! We appreciate your business and look forward to working with you soon. Kayla

G
Gerald Hotchkiss · 写过 1 条评价 · 已认证 · 体验于 2025-02-18 ·

及时高效的员工。

American Frame 回复2025-03-04

Hi Gerald, Thank you for your 5-star review! We're delighted to hear that you found our staff prompt and efficient. Your satisfaction means a lot to us, and we appreciate your support. Kayla

K
Karla Brennan · 写过 1 条评价 · 已认证 · 体验于 2025-02-18 ·

美国车架品质,价格实惠

American Fram 是满足所有框架需求的最实惠的解决方案。客户服务很棒,他们选择的框架和配件也很棒。

American Frame 回复2025-03-04

Hi Karla, Thank you for your 5-star review! We're thrilled to hear that you found American Frame to be the most affordable solution for your framing needs. Our team takes pride in providing excellent customer service and a great selection of frames and accessories. We truly appreciate your support and look forward to working with you soon! Kayla

J
Jason S. · 写过 1 条评价 · 已认证 · 体验于 2025-02-16 ·

American Frame - 最好的网上相框商店!

超级简单的网络界面,选项说明良好,产品范围广泛。 他们提供了精心包装的坚实成果。 不是最便宜的,而是最有价值的。

American Frame 回复2025-02-27

Hi Jason, Thank you for your 5-star review! We're so glad you found our website easy to use and our product options well-illustrated. It’s great to hear that you value the quality of our framing and packaging. We appreciate your support and are thrilled to provide the best value for you. Kayla

R
Robert · 写过 7 条评价 · 已认证 · 体验于 2025-02-15 ·

在线框架公司的最佳选择

您提供比其他在线框架公司更好的定制。更好地选择框架、垫子、选择等。

American Frame 回复2025-02-27

Hi Robert, Thank you for your 5-star review. We're so glad you appreciate our customization options and the variety of frames, mats, and choices we offer. Providing a wide selection is something we take pride in, and it’s great to hear that it stood out to you. We truly appreciate your support and look forward to working with you again! Kayla

J
Joleen Woods · 写过 2 条评价 · 已认证 · 体验于 2025-02-16 ·

价格公道

价格公道。乐于支持家族/女性拥有的企业。

American Frame 回复2025-02-27

Hi Joleen, Thank you for your support and kind words! We’re so glad you appreciate our fair pricing and are proud to support a family- and women-owned business. Your support means the world to us! We look forward to working with you again soon! Kayla

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Mike S. · 写过 1 条评价 · 已认证 · 体验于 2025-02-14 ·

易于浏览的网站

易于浏览的网站,简单的尺寸,合适的饰面选择。我很想看看这些框架的效果如何,并会在收到它们时再次查看。

American Frame 回复2025-02-27

Hi Mike, Thank you for your 5-star review. We're glad you found our website easy to navigate and our selection to your liking. We can't wait for you to receive your frames and hear your thoughts! If you have any questions in the meantime, feel free to reach out. Kayla

M
Margie · 写过 3 条评价 · 已认证 · 体验于 2025-02-13 ·

很棒的产品和服务

很棒的产品和服务。自 1973 年以来,我一直从 American Frame 订购镜框,并且一直对他们的产品感到满意。

American Frame 回复2025-02-27

Hi Margie, Thank you for your 5-star review. We're honored to have been your go-to framing source for so many years. Your support and satisfaction mean the world to us, and we truly appreciate your kind words. We look forward to serving you for many more years to come! Kayla

D
Dennis Gould · 写过 6 条评价 · 已认证 · 体验于 2025-02-14 ·

您拥有执行此操作所需的材料...

您拥有为大型艺术品加框所需的材料。

American Frame 回复2025-02-27

Hi Dennis, Thank you for your 5-star review! We're happy to hear that you found the materials you need for framing large pieces of art. We appreciate your support and look forward to serving you again! Kayla

M
Michael · 写过 7 条评价 · 已认证 · 体验于 2025-02-13 ·

优秀的公司和电话支持。

当我通过电话订购时,非常友好、知情且准确的帮助。我使用 AF 多年,从未遇到过任何问题。

American Frame 回复2025-02-27

Hi Michael, Thank you for your 5-star review. We're thrilled to hear that you had a great experience ordering by phone and that our team provided friendly, informed, and precise assistance. Your continued support means the world to us, and we look forward to working with you again in the future! Kayla

W
Winter · 写过 2 条评价 · 已认证 · 体验于 2025-02-14 ·

框架不错,但有注意事项

这是一个非常漂亮的框架,但螺丝孔太小,没有位于帆布担架的中心。我最终不得不将画布钉在框架上,结果,画在框架中有点弯曲。

American Frame 回复2025-02-18

Hi Dena, Thank you for your feedback! We're glad you liked the frame, but we're sorry to hear that the screw holes didn’t align properly. That’s certainly not the experience we want for our customers. We appreciate you bringing this to our attention, and we’d love the opportunity to make it right. Please reach out to our customer service team, and we’ll be happy to assist you with a solution. Your satisfaction is important to us, and we truly appreciate your input in helping us improve. Kayla

A
Alan Herman · 写过 2 条评价 · 已认证 · 体验于 2025-02-14 ·

与我合作过的经纪人

与我合作的经纪人 Miko(sp?) 细心、乐于助人且友好。

American Frame 回复2025-02-27

Hi Alan, Thank you for your 5-star review! We're so glad to hear that Miko provided attentive, helpful, and friendly service. We'll be sure to pass along your kind words! We appreciate your support and look forward to assisting you again in the future. Kayla

J
Jonathan Foster · 写过 1 条评价 · 已认证 · 体验于 2025-01-24 ·

第一个订单

显示照片很棒,提示页面清晰且有帮助。某些垫子颜色没有生成,我们假设它们不可用(这还不清楚)。真的很喜欢保存并尝试其他框架的选项。感谢您提供这些服务。

American Frame 回复2025-02-27

Hi Jonathan, Thank you for your 5-star review! We're so glad to hear that you found the display photos and prompt pages helpful, and that you enjoyed the ability to save and try different frames. We appreciate your feedback regarding mat colors and will look into making availability clearer. If you ever have any questions or need assistance, feel free to reach out. Thanks again for your support! Kayla

S
Satisfied · 写过 4 条评价 · 已认证 · 体验于 2025-02-12 ·

使用你很多年了

使用你很多年了。易于订购,如果出现问题,可以很好地跟进。包装也很棒。

American Frame 回复2025-02-18

Hi Bruce, Thank you for your 5-star review. Thank you for your continued support over the years! We truly appreciate your loyalty and are so glad to hear that you've had consistently positive experiences with our ordering process, follow-up service, and packaging. Looking forward to assisting with future orders. Kayla

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Richard Maxfield · 写过 2 条评价 · 已认证 · 体验于 2025-02-11 ·

有现货 如果需要的话可以多罚点钱

American Frame 回复2025-02-18

Hi Richard, Thank you for your 5-star review. We're thrilled to hear that you're happy with the 8464 - Bainbridge Alphamat Artcare Matte White (White Core) sheets you purchased! We look forward to welcoming you back to our showroom soon! Kayla

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Rodney Buxton · 写过 7 条评价 · 已认证 · 体验于 2025-02-12 ·

良好的初次体验

该网站有点混乱,但我终于找到了我要找的东西。

American Frame 回复2025-02-14

Hi Rodney, Thanks for your review! We’re glad you found what you were looking for, but we’re sorry to hear the website was a bit confusing. We’re always looking for ways to improve, so we really appreciate your feedback. If you have any suggestions on how we can make things easier to navigate, we’d love to hear them! Thanks again for your support. Kayla

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Jacquelyn Ann · 写过 3 条评价 · 已认证 · 体验于 2025-02-11 ·

顶级客户支持

该公司提供卓越、知识渊博的客户服务。 我有双垫的艺术品,这对垫子边缘的一侧都有一个点,从一侧向中心凹陷。 我担心框架是否足以掩盖这些缺陷。 我与 Miko 进行了交谈,随后又与 Christine 进行了交谈,两人都能够提供我需要的其他信息。然后我和朱莉一起取消了我的订单(这样我就可以下一个新的、修改过的订单)。 每一位代表都很友善、耐心且知识渊博,并提供了我自信地做出框架决定所需的所有信息(克里斯汀甚至从显示器上拉出框架并亲自进行了具体测量)。 我迫不及待地想收到我的相框。

American Frame 回复2025-02-18

Hi Jacquelyn, Thank you so much for your 5-star review! We’re absolutely thrilled to hear that you had such a positive experience with our team. Providing exceptional customer service is at the heart of what we do, and we’re so glad that Miko, Christine, and Julie were able to assist you every step of the way. It’s wonderful to know that their knowledge, patience, and willingness to go the extra mile helped you feel confident in your framing decision. We truly appreciate your support and kind words, and we’re just as excited as you are for your frames to arrive! If you ever need further assistance in the future, please don’t hesitate to reach out. Thanks again for choosing us! Kayla

C
Cady · 写过 3 条评价 · 已认证 · 体验于 2025-02-12 ·

在您的旧网站上更容易...

在您的旧网站上,更容易看到框架中上传的艺术作品。现在的缩略图很小而且质量很差,很难看清它的样子。

American Frame 回复2025-02-14

Hi Cady, Thanks for your feedback! We really appreciate you taking the time to share your thoughts. We understand how important it is to see your artwork clearly in the frame, and we’re sorry that the new thumbnails aren’t as easy to view as before. We’re always working to improve the site, so we’ll definitely keep this in mind as we make updates. In the meantime, if you need any help, feel free to reach out to our customer service team. We’d be happy to assist! Thanks again for your support, and we hope to make your experience even better in the future. Kayla