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AOMEI Technology

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281 条评价

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关于 AOMEI Technology

数据更新
网站
www.aomeitech.com
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
88 条评价
差评回复率
58%(42/73 条)
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商家自述

AOMEI provides reliable Windows backup & restore software, easy iPhone backup & data transfer tool, safe hard disk partition manager for personal and business of all sizes.

以上内容由商家自行提供,未经平台核实。

AOMEI Technology靠谱吗?

AOMEI Technology(www.aomeitech.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 281 条用户评价,属于电子与科技分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 58% 的差评;评价主要围绕产品、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional support team, noting that staff members resolve issues promptly and handle requests with great professionalism. People deeply appreciate the reliable software products and the exceptionally quick response times when seeking assistance for technical challenges. Some reviewers were not happy with the technical support, mentioning that communication stalled and repetitive troubleshooting steps were requested without success. A few consumers also experienced frustrating delays, unresolved issues regarding license reinstatements, and difficulties getting timely responses from the team. Others noted that certain product features did not perform as advertised, leaving them disappointed with their overall purchase.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

When we are trying to restore a specific backup file on a different device it comes with the following error "Element or image file not found".

When we are trying to restore a specific backup file on a different device it comes with the following error "Element or image file not found". I have tried on different PC as well still the same error. We just need to recover a specific day backup only and it is not working. We don't have the first full backup but have all incremental backups. Can you please help to fix it.

I tried to download the free software

I tried to download the free software. Predictably, the instructions would not let me continue without opting for one of their pre-paid packages. I was desperate at this point because my hard drive was ready to go and I needed to clone it ASAP. I bit the bullet and paid the $48.71, figuring it was cheap insurance to ensure the job gets done. The cloning failed to work and I was forced to use an alternate means. When I tried to get my money refunded by checking the AOMEI website, there was nothing that I could see regarding a resolution dispute. DO NOT USE this company. Their support system is seriously lacking and they obviously don not stand by their product..

AOMEI Technology 回复2022-10-09

Very sorry for the inconvenience caused to you. To be honest, most of the functions of AOMEI Backupper are free to use, which can meet the needs of 95% of users. For the problem of cloning failure, I don't know if you have contacted our technical support via [email protected], they would reply you and help you solve the problem in time. If you did not receive a reply from us, please check if it was sent to spam. Regarding refunds, we do not know whether your order has been refunded. If not, please contact [email protected] and we will process your refund immediately.

Don't use unless you want to brick your PC

I used their software on my dad's PC. I had to convert a dynamic disk to a simple disk, otherwise I couldn't clone this disk. So I tried to do it with their partition software that my dad bought. It told me "this will take a few seconds and then you're PC is going to restart". Well it sure did that, but after that I got a blue screen of death because their software either corrupted or deleted the boot section of the drive so there was no way to boot it up anymore. Recovery/repair options etc didn't even work anymore, no matter what I tried. I contacted their customer service and they send me a link to a file to use to load from a usb stick, but that one also couldn't solve it. Then I spent 1.5 hours chatting with a microsoft employee who made me try multiple things but just absolutely nothing worked. The only things that was left to do was to reinstall Windows and all programs and settings which took me at least an entire day of my life. Next to that all the data on my dad's PC, that I actually tried to safeguard by making a disk clone was lost. Got no apology from them either about it. So better don't ever use this software unless you are fully ready to lose access to your disk and all files completely. Also very suspicious all these short 5 star reviews for them from 'people' who have only written one review on this website so far; especially next to the significant amount of one star reviews with explanations it seems pretty shady to me.

AOMEI Technology 回复2022-06-02

We are very sad that you encountered such a problem. We can help you check your disk if you can send us a screenshot. Since your computer has been reinstalled, we are also unable to further analyze the specific issue at this time. But we have reported your problem to our technical team to check and further optimize our software, thank you for your feedback.

Easy to use product but service is not like what they advertise

I was having problems with cloning one of my drives. I dont think this is really the software's fault and i would have the same problem with diffrent cloning software. But AOMEI could have definatly made it easier to find the solution for my problem. The first solution i found involved their paid partitian managing software, and after having just purchased the cloning software and it really felt like i was being lured in to pay 100 euro's because if you pay 50 euro's you still have nothing. It felt like i was being scammed. AOMEI was also advertising 24/7 support. Which really made me think there would be a way of getting an answer instantly (either by live chat or by calling). But the only way to contact AOMEI was by mailing them (and they still havent responded to me after half a day, so you still dont have a quick answer). This also felt very misleading. My conclusion is that AOMEI has a reltavely simple product that works. But AOMEI doesnt make it very easy to find a solution and the service is not like what they are advertising for

AOMEI Technology 回复2022-05-18

Thanks for your support of our products, and we are very happy that our products can help you solve the problem of cloning and partitioning. As for your late reply, in fact, we receive many requests for help every day, and we are deeply sorry for not replying to you immediately. We hope you can understand, and we will definitely optimize our services in the future.

Don't NOT BUY!

Don't NOT BUY!. I'll be honest, NO it doesn't give you any virus of any sort, the real issue is performance. Everything I used this program cause I either need space for my games or clients content that I work with. I have to DELETE EVERYTHING AND LOSE ALL MY FILES as the final results with the application! How? Is it mostly the programs failures and crashing on me. I had a disk space (G) n it's 1 tb with only one thing onto it. I wanted to just have nothing up there. It took 3 hrs to wipe and and actually didn't do anything but put my hard drive into limbo. What do I mean by limbo? My (g) is into my original full space (c) therefore I can't use (G) has a" hard drive " I can not mount it to my pc. (C) is "full" even when I have. Also remember how one disk sits in the other I can't even reboot my drive from its files. I have to do everything as if I had WANTED to do this long process. I've made boot media's with the program. It doesnt not create a useable media that work. I am getting vibes like the company is going down hill and can't hire people to upgrade it

AOMEI Technology 回复2022-04-02

AOMEI Partition Assistant can help users adjust disk space and also wipe disk data. We could not find your specific contact information on trustpilot, can you contact our support team ([email protected]) to help you solve this problem?

Good software

Good software. I have the free version. The backup, and the restore were perfectly successful.

AOMEI Technology 回复2022-02-22

Thank you for your support and evaluation of AOMEI software. Very happy to hear that AOMEI Backupper successfully helped you with backup and restore.

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