Hello Adrian, thanks for writing,
We’re delighted to hear you enjoyed the cake and that it arrived perfectly packaged! Your recommendation means so much to us, and we’re thrilled to have been part of your celebration.
We’d love to see your special moment, so feel free to share a photo and tag us on social media to stay connected!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Elizabeth, thanks for writing,
We’re so glad to hear your order arrived on time and that you enjoyed the taste! Making the process easy and stress-free is what we strive for, so your feedback means a lot to us.
We’d love to see your celebration, so feel free to share a photo and tag us on social media to stay connected!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Jere, thanks for writing,
We’re so sorry to hear about the delivery experience and the missing candles. That’s not the level of care we strive for, and we completely understand your disappointment. We appreciate you giving us the chance to make things right with a full refund, and we’ll be reviewing this with our delivery partners to prevent this from happening again.
Thank you for sharing your feedback because it helps us improve and ensure every celebration is as special as intended.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Jodi, thanks for writing,
We’re thrilled to hear your first experience with Bake Me A Wish! was an A+! Sending a coconut cream cake for your daughter’s birthday sounds like a delicious choice, and we’re so glad everything met your expectations.
We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Weekley, thanks for writing,
We’re truly sorry to hear that your cake arrived damaged and without proper protective packaging. That’s not the experience we want for our customers, and we understand how disappointing it must have been. We’re reviewing this with our fulfillment team to ensure better safeguards are in place moving forward.
Please reach out to us at [email protected] or 888-YUR-WISH so we can make this right. Our 100% guarantee policy would definitely fix this situation as best as we can!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello, thanks for writing,
We’re honored to be part of your son’s birthday tradition year after year! It’s incredibly rewarding to hear that he still considers our cake the most delicious he’s ever had. Thank you for your continued trust and kind words, it means the world to us.
We hope to serve you and your family again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Dorothy, thanks for writing,
We’re so glad to hear your order arrived on time! Thank you for choosing Bake Me A Wish! We’re always happy to help make your celebrations sweet and stress-free.
We look forward to serving you again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Barbara, thanks for writing,
We’re so glad everything worked out and that your cake arrived right on time! Thank you for your kind words. It truly means a lot to hear that our team was able to help quickly and that the updates kept you informed every step of the way.
We’re always here to make gifting easy and joyful!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Snowhawk, thanks for writing,
We’re so happy to hear that your gifts have been both delicious and dependable, what a wonderful compliment! It means the world to us that your friends and family continue to enjoy their treats.
If you ever capture a sweet moment with one of our desserts, we’d love for you to share it and tag us @bakemeawish on social media!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Maria, thanks for writing,
We’re truly sorry to hear that your daughter’s birthday cake didn’t arrive in time for the celebration. We understand how important timely delivery is, and especially for such a meaningful moment. We regret that UPS’s delay impacted your plans.
We’ve shared your feedback with our team and the carrier to help prevent this in the future. If this has not been resolved yet by our team, please call or email us.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Sheryl, thanks for writing,
We’re so glad to hear your cake arrived fast and was absolutely delish, just the way we like it! Thank you for sharing your sweet feedback.
If you snapped a photo of the celebration, we’d love to see it! Tag us @bakemeawish on social media to help spread the joy.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Vinu, thanks for writing,
We’re glad to hear your cake arrived on time, but we’re truly sorry that the birthday card and candles you ordered were missing. That’s not the experience we aim to deliver, and we understand how disappointing it can be when special touches are left out.
Please reach out to us at [email protected] or call 888-YUR-WISH so we can look into this and make it right. We appreciate your feedback and the opportunity to improve.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Bryon, thanks for writing,
We’re truly sorry to hear that your experience didn’t meet expectations. We understand how disappointing it must have been to receive a cake that felt too small and arrived with smudged decorations and a misprinted card. That’s not the level of quality we strive to deliver, and we regret the frustration this caused.
We’ve issued a full refund for your order, and we hope this helps make things right. Your feedback is important to us, and we’re using it to improve every step of the experience.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello, thanks for writing,
We’re deeply sorry for the distress caused around your father’s birthday. We understand how meaningful this cake was, especially given the circumstances, and we regret that the initial cancellation added to an already difficult time. While we did reship the order and it arrived on September 23, we know that doesn’t undo the disappointment, and we sincerely apologize.
Please know your feedback has been shared with our team so we can continue improving how we handle sensitive situations. We truly appreciate you giving us the chance to make it right, and we’re sending warm wishes to you and your family.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Michael, thanks for writing,
We’re truly sorry to hear that your Cookies and Cream Cheesecake didn’t meet expectations. That’s not the experience we aim to deliver, and we understand how disappointing this must have been—especially when gifting or celebrating. We’d love the opportunity to make things right and learn more about what happened. Please reach out to us at [email protected] or call 888-YUR-WISH so we can assist you directly.
If you have a photo of the cake, feel free to share it with us, we’re always working to improve and appreciate your feedback.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Delilah, thanks for writing,
We’re so glad to hear that our communication made a difference, it’s always our goal to keep things smooth and thoughtful from start to finish. Your kind words mean a lot to our team!
If you have a photo of your gift or celebration, we’d love to see it! Feel free to tag us on social or share your moment with us.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello SinDee, thanks for writing,
We’re thrilled to hear that you enjoyed the cake and that it arrived quickly and securely! We take great care in both flavor and packaging, so it’s wonderful to know it made a sweet impression.
If you snapped a photo of your celebration, we’d love to see it, feel free to tag us on social media or share your moment with us!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello, thanks for writing,
We’re truly sorry for the frustration and inconvenience caused by the delivery issues with your order. We understand how disappointing this experience was, especially after multiple attempts to resolve it. While we did issue a full refund, we know that doesn’t make up for the missed celebration, and we deeply regret the trouble this caused. If you’re ever open to giving us another chance, we’d love the opportunity to make things right. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Jim, thanks for writing,
We’re so glad to hear the cake arrived in great condition and was fresh and ready to enjoy! Thank you for choosing Bake Me A Wish! to be part of your celebration. We’d love to see photos if you have any, feel free to tag us on social media and stay connected! Have a great day!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]
Hello Donna, thanks for writing,
We’re so happy to hear your son enjoyed the apple pie for his birthday! It’s great to know it arrived quickly and in perfect condition—thank you for letting us be part of his special day. If you have any photos to share, we’d love to see them—feel free to tag us on social media. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: [email protected]