Bake Me A Wish

Hello María, thanks for writing, We’re so touched to hear that your dad loved his Pineapple Upside down cake and appreciated the care we put into shipping. It means the world to us to be part of such a special celebration. We’re thrilled to have you as a fan! If you captured any sweet moments, we’d love to see them! Tag us on social media and stay connected—we love celebrating with our Bake Me A Wish! community. Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH (888-987-9474) E: [email protected]

Hello Lynda, thanks for writing, We’re very sorry to hear that your Father’s Day gift didn’t arrive as expected. We understand how meaningful this celebration is, especially for your 90-year-old father. We truly appreciate you choosing us to be part of it. While most of our deliveries arrive on time, there are rare occasions when UPS experiences delays that are unfortunately out of our control. We’re glad to hear the refund process went smoothly, and we hope you’ll give us another chance to deliver something special in the future. Please don’t hesitate to reach out if we can assist you further, we’d love the opportunity to make it up to you. Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH (888-987-9474) E: [email protected]

Hello Steve, thanks for writing, We’re so glad to hear your delivery was quick and that your message made it to Redwood T! Thanks for choosing us to help make the moment special. Feel free to tag us on social media @BakeMeAWish because we love seeing how our gifts are enjoyed! Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH (888-987-9474) E: [email protected]

Hello Boon Ming, thanks for writing, We’re so glad to hear the cake arrived in perfect shape and that you found us reliable, that’s exactly what we strive for! Thank you for recommending us to your friends and family. If you have a photo to share, we’d love to see it! Tag us on social media and stay connected. Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH (888-987-9474) E: [email protected]

Hello Tracie, thanks for writing, We’re so glad to hear your experience has been awesome so far. Easy ordering and on-time delivery are what we aim for! We can’t wait for you to try the cake and hope it’s just as delightful as the rest of the process. When you do, we’d love to hear what you think or see a photo! Tag us on social media and stay connected. Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH (888-987-9474) E: [email protected]

Hello Joyce, thanks for writing, We’re very sorry again for the condition of your Father’s Day cake. We emailed you on June 17th offering a refund, store credit, or re-shipment, but haven’t heard back. Please let us know your preference so we can make this right. Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH (888-987-9474) E: [email protected]

Hello Jean, thanks for writing, We’re truly sorry to hear about your experience. It’s incredibly disappointing to know that your birthday gift arrived in such poor condition, and we completely understand how upsetting that must have been. Shipping to Hawaii can be challenging due to the extended transit time and warm climate, but your feedback is important and helps us improve. While we can’t take action without the sender’s involvement, we’d be happy to work with them directly to offer a refund or a replacement gift that may travel better. We hope you’ll consider updating your review if we’re able to make this right. Please don’t hesitate to have your son reach out to us at [email protected]. Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH (888-987-9474) E: [email protected]

Hello Teresa, thanks for writing, We’re so happy to hear the gift was a hit and that ordering was quick and easy! It’s great to know everything arrived on time and got two thumbs up thank you for letting us be part of the celebration. Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH (888-987-9474) E: [email protected]

Hello, thanks for writing, We’re so glad to hear your order was timely and delicious—that’s exactly what we love to deliver! Thanks for choosing us to be part of your celebration. Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH (888-987-9474)

Thank you so much for your review. We sincerely apologize for your disappointment in the quality of your Brownie Blast gift. We stand behind our products 100% and would love to rectify this for you. We have reached out to you via email to rectify this matter for you. We look forward to hearing back from you. Thank you and have a wonderful day. Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH E: [email protected]

Hello Lori, thanks for writing, We’re so sorry again for the delay and the condition in which your cake arrived, that’s not the experience we want for our customers, especially for such a special occasion. We’re glad we could resolve it quickly with a full refund, and we truly appreciate you giving us the opportunity to make it right. If you ever decide to give us another try, we’d love the chance to deliver a better experience. Hope you have a happy day! Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH (888-987-9474)

Hi Liliana, Thank you so much for your wonderful feedback! We're delighted to hear that you had an excellent experience with our site and that you were able to send a cake all the way from Romania to New York, and then on to Suitland, MD, that's truly the magic of global connection, and we're honored to be part of it. We appreciate your kind words and look forward to helping you send more sweet wishes across the world! Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH (888-987-9474) E: [email protected]

Hello Elizabeth, thanks for writing, We’re so sorry to hear the cake arrived smooshed, we know presentation is part of the joy, especially for a gift. That said, we’re thrilled your dad still found the cheesecake delicious! If you ever have photos to share, we’d love to see them, feel free to tag us on social media. We hope to bake your wish come true again soon! Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH (888-987-9474) E: [email protected]

Hi Kimberly, Thank you for bringing this to our attention. We're truly sorry to hear that your cake arrived in such poor condition — that’s not the experience we want for any of our customers. Packaging integrity is incredibly important, and your feedback about the styrofoam and lack of insulation is being shared with our fulfillment team for immediate review. We understand how disappointing this must have been, especially when expecting a special delivery. Please reach out to our Customer Care team at 888-YUR-WISH (888-987-9474) or email us at [email protected] so we can make this right. We appreciate your honesty and the opportunity to improve. Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH (888-987-9474) E: [email protected]

Hi Melissa, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our selection and found the purchase and delivery process easy — that’s exactly the experience we strive to provide. Your support means the world to us, and we look forward to delighting you again in the future. If you ever need assistance or have any questions, our Customer Care team is always here to help. Warm regards, Customer Care Bake Me A Wish! 📞 888-YUR-WISH (888-987-9474) 📧 [email protected]

Hi Robert, Thank you for your thoughtful feedback! We’re so pleased to hear that your order was delivered on time and that you found our purchase options easy to navigate. Your support means a lot to us, and we look forward to helping you celebrate more special moments in the future. If you ever need assistance, our Customer Care team is always here to help. Warm regards, Customer Care Bake Me A Wish! 📞 888-YUR-WISH (888-987-9474) 📧 [email protected]

Hi Doni, Thank you for sharing your experience. We’re truly sorry the delivery didn’t meet expectations and that your son’s birthday surprise was affected. We understand how important this was and regret the inconvenience caused. Your feedback is valuable, and we’re working to improve our delivery process. Please feel free to reach out to our Customer Care team, we’d love the chance to make things right. Kind regards, Customer Care Bake Me A Wish! 📞 888-YUR-WISH (888-987-9474) 📧 [email protected]