BeauToday

Big satisfaction

It was the third time that I buy at Beau today. As usual it is great experience. Nice shoes of high quality 👌 and the prices are reasonable. Delivery is fast.

Very good, very nice, very caring

Very kind customer service and was packaged with care.

Responsive and defective communication…

Responsive and defective communication when helping me track down the status of my package. Items arrived in great condition too

The purchase experiences were fantastic…

The purchase experiences were fantastic and will surely buy again.

Love the shoes very much

Love the shoes very much, it’s so comfortable and highly recommended to everyone. It’s very stylish and match with all clothes. Beside that, BeauToday has the best customer service.

The return policies on the website were…

The return policies on the website were a lie. It wasn’t free return for US customers.

Great quality

Great quality, the color is exactly the same as the picture. Love those shoes!

Very poor customer service, do not recommend

It takes two weeks to receive the product. Contact customer service for return, did not hear anything back. Poor service.

Poor Exchange/Return Experience

When I inquired about exchange/return process for an order I placed, I was surprised that I need to ship the item back to mainland China. While I understand the buyer is responsible of the return shipping cost, unlikely many other oversea online retail companies, they do NOT have a return warehouse available in the U.S. which is where I'm located at. This makes the return cost very expensive for individual consumer and not worth to pursue. The company should be transparent about the return warehouse location and put that information on the website under the refund FAQ, so consumer can have a clear expectation before they place the order. In addition, customer service takes a long time to respond to email inquiry. It took at least two business days to get an email response. They will also ask you to submit photos of the products before approving any exchange/return. And there is no return label generated, you have to handle all the return transaction on your own. With all these hassle, I'd only order if I'm okay with the item being final sale.

Comfortable and stylish

I was pleasantly surprised by how soft and comfortable these shoes are. I have wide feet, and it’s usually difficult to find shoes that both fit well and look stylish, but these exceeded my expectations.

Poor customer service!

I purchased a pair of shoes in black color, but they sent me wrong color (brown) shoes. I emailed them several times, only to receive one reply saying that if I keep the shoes I’ll receive 15% discount for the next purchase. I refused the offer, brown is not the color I wanted in the first place. Since then, I heard nothing from the company anymore despite my repeated emails requesting answers. Now I don’t know what else to do but being forced to keep the shoes that I didn’t intend to buy. DO NOT BUY FROM THIS COMPANY!

shoes so comfortable

shoes so comfortable. Consider to buy the other two colors.

I'm very happy with my shoes

I'm very happy with my shoes, they are so cute & fit me well. Plus free delivery, how good is that!

Really great service

Really great service. Fast delivery with step by step tracking option. Highly recommend.

The style is elegant

The style is elegant! Very soft and comfortable. The only thing is when I wear them long, my left foot felt a little tense due to the thin bottom. True size

Juan Andres Ramirez Lopez哥伦比亚 · 写过 1 条评价 · 已认证 · 体验于 2024-08-07 · 发表于 2024-08-21

All ok thanks you

Stylish and cute

Stylish and cute. Good for summer or autumn wear.

Love the product

good quality，good package，same as the picture，on time delivery.

Excellent Shoes.

Excellent! Very stylish and comfortable.

Good service

fast service and the shoes that ordered are very comfortable.