服务很好,很有帮助
非常有帮助,我对这家公司非常满意
BudgetAir.com(www.budgetair.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 205 条用户评价,属于旅游度假分类,口碑一般。22% 的评价为 1 星,差评比例偏高;商家回复了 88% 的差评。数据最后更新于 2026-08-10。
非常有帮助,我对这家公司非常满意
他们加了 25 美元/张 我不同意的保险费。我在 10 分钟内回电,他们不让我扣除 4 张票的 100 美元保险费。我打电话给客户服务部,要求他们把它取下来,他们说不,我要求取消机票,这样我就可以重新预订,并尽量不要在那里收取这笔费用,大多数航空公司给你 24 小时的时间来取消,但他们没有。他们说他们无能为力帮助我。 失望的
Hello Vogelsberg, Thank you for bringing this to our attention. Please note that insurance products become strictly non-refundable immediately upon purchase, as outlined during checkout. Additionally, 24-hour cancellation rules vary depending on the specific airline and ticket terms selected. We take your feedback seriously, and a member of our support team will reach out to you directly by phone to review your booking and discuss this further. Kind regards, Steve BudgetAir
过程简单。没有任何故障(到目前为止)。 一切都很顺利。
We're so glad to hear that everything went smoothly for you! We appreciate your positive feedback.
预算空气很糟糕。他们使用假电子邮件和假电话为我预订并办理入住。由于我的真实信息与他们代表我创建的虚假别名不匹配,我无法验证我的个人信息。我的航班严重延误,航空公司因此无法赔偿我。客服也是AI代理,太糟糕了
Hello, We are sorry to hear about your experience. To clarify, online travel agencies generate secure internal contact details to manage booking confirmations and check-in procedures with airlines on your behalf. However, we take your concerns regarding your flight delay and compensation very seriously. Our team will reach out to you directly via email to gather your booking details so we can assist you with your claim. Kind regards, Steve BudgetAir
我在 BudgetAir 的经历非常令人失望。我联系客户服务部门重新安排航班,但被告知直到明年才可以选择。然而,当我上网查看时,我可以清楚地看到可以预订的较早航班。 尽管指出了这一点,但他们不愿意帮助重新安排时间,也拒绝提供退款。客户支持没有帮助,并且没有兴趣寻找合理的解决方案。令人难以置信的是,他们没有从 8 月到明年 5 月的航班重新安排,最后他们说你的机票有效期到 5 月 19 日。 这次经历令人沮丧和失望。我期望更好的客户服务和更高的透明度。根据我的经验,在再次通过 BudgetAir 预订之前我会仔细考虑。
Hello Jaspreet, We sincerely apologize for the frustration and miscommunication regarding your flight rescheduling. We are ready to help you update your travel dates. We have noted your preferred dates for departure on 8th May and return on 15th May. Our team is currently checking live availability and calculating the exact costs with the airline, and we will send you an email shortly with the details to finalize your change. Kind regards, Steve BudgetAir
物有所值。用户友好的网站和及时交付的机票。
We're delighted to hear you found great value and our website user-friendly. It's wonderful that your e-tickets were delivered in a timely manner! Thank you for your feedback.
我获得了做出决定所需的大部分信息。价格实惠。提供的选项很有用。
We're so glad to hear that you found the information helpful for your decision and that our pricing and options met your needs. We appreciate your positive feedback!
不要被廉价的票价所迷惑。我在最后一刻通过这家公司取消了订单,如果你能在电话上了解他们的情况,他们的客户支持充其量也很糟糕。如果我能给他们零颗星我会的。
Hello, I am sorry to hear that, but I would be happy to look into the matter! At the moment, I am still missing a few details needed to contact you. I have just sent you a message via Trustpilot asking you to provide them (please check your inbox). As soon as I receive your reply, I will contact you immediately to find a solution. Kind regards, Leo
Thanks for your review and have a great trip!
我唯一能说的是,你们给了我很好的服务。谢谢
We are truly delighted to hear that you received good service from us. Your positive feedback is greatly appreciated.
Thanks for your review and have a great trip!
We're so glad to hear that our booking process was easy for you. We appreciate your kind words!
物超所值!
Thanks for your review and have a great trip!
我总是准时拿到票,客服响应也很快
We are so pleased to hear that you consistently receive your tickets promptly and that our customer service team is responsive. We appreciate your positive feedback!
在预订过程中显示有行李,这就是我使用廉价航空预订的原因,最后......根本没有袋子。非常糟糕。
Hello Remy, Thank you for your feedback. We would like to clarify that the baggage shown during the initial booking process was for complimentary hand baggage and a personal item, not checked luggage. Checked baggage selection depends on the specific airline fare rules selected at checkout. Our team will reach out to you directly to explain your ticket details and assist you with adding checked baggage to your booking. Kind regards, Steve BudgetAir
便于使用。
Thanks for your review and have a great trip!
价格优惠,快速预订,没有任何问题
We're so happy to hear that you found our booking process quick and problem-free, and that you appreciated our great price! Thank you for your positive feedback.
与航空公司网站或任何其他第三方机构相比,航班票价便宜得多。
We're so pleased to hear that you found our flight fares to be more affordable than other options. Thank you for sharing your positive experience!
与其他网站相比,预订航班非常容易,网站设计让我毫无困惑。
We are thrilled to hear that our website design made the booking process straightforward and confusion-free for you. Thank you for your wonderful feedback!
Thanks for your review and have a great trip!
共 205 条符合条件的评价