Clothing is all the women need,and high quality clothing is which women pursue. So we was founded to produce the great clothing for women both beauty and comfortable.Over the last 9 years, Buykud has perfected the synergy between fashion and natural. We take the body comfortable for the primary things that we produce the clothing almost with natural fabric such as linen,cotton,silk etc.. In order to provide more loose comfy and retro clothes to those who love it, We also adopt the original method to dye beautiful color of the clothing. Each item in Buykud range is specifically designed to the fashion man and women. We provide the best sustainable fabric clothing to ensure the women who dress it is comfortable. We always looking for the ideals of the fashion trend to offer more fancy clothing for you.With Buykud, you can be sure that quality, practicality and perfection are never compromised.
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the unique designs, comfortable natural materials, and wide variety of pleasant apparel choices available for daily wear. Many buyers frequently mention that their shipments arrive safely, accompanied by detailed tracking information that makes package monitoring very easy.
However, some customers also noted recurring issues regarding poor product quality, incorrect sizing that failed to match descriptions, and significant delivery delays. People additionally experienced frustrating return processes and completely unhelpful support teams when attempting to resolve problems or secure refunds. Several reviewers expressed disappointment over items looking different from promotional photographs and experiencing unpleasant chemical odors upon arrival.
My order has been on its Way for a long time, BUT now I finelly received it - and wow it was worth waiting for. Two pieces very beautyful an very good quality. I am thrilled.
Thank you and sorry for my impatience
The only issue is the return policy is so bad it has me throwing brand new merchandise in the garbage rather than have to deal with the expense and hassle of mailing it to China. I purchased shoes that were the wrong size. Rather than mail them back at $70.00 Canadian, I donated them.
Buykud 回复2024-10-06
Hello, there is no need to return the product to China. We have warehouses for customers to choose to return the product. If the product is not suitable, you can contact our after-sales customer service and they will help you.
I have no idea what the cardigan I bought is like as I have never received it. Apparently the delivery firm can't find my address. Never had this problem with any other delivery chat box only, can't speak to a human. offered me local collect in BRISTOL I live 40 mls away in SWINDON.
Buykud 回复2024-09-13
Sorry for your inconvenience. We checked your information. Due to the address problem, the carrier could not deliver successfully. Our staff has communicated with you via email. You can check and we will try our best to help you solve the problem.
I ordered a blue shirt and received a brown shirt. I wrote immediately and never received a reply.
Buykud 回复2024-09-05
We checked our records and found no record of your email.
If there is a problem with the product you received, you can contact our customer service online or by email, and they will help you solve the problem. We will also send you an email later, you can check it.
I returned 3 of 4 items a month ago. I still have not got my money back.
Buykud 回复2024-09-03
Hello, we checked your order records. The return you requested was for another order with only one product. According to the tracking number of the return package you provided, the package has not yet arrived at our warehouse. We will arrange a refund after the warehouse receives the package. If you have any questions, you can contact our after-sales staff by email and they will help you solve the problem.
I am a loyal customer and have purchased various items with which I was happy. I have ordered 3 items in July and the money has been taken out of my account. I have however never received an email with confirmation and order number. My numerous attempts to contact them, via email, live chat and the web site all went unanswered. Very disappointing and not knowing where to go from here. Can't recommend Buykud if there is no service in this area.
Buykud 回复2024-08-05
Hello, we checked the records and our employees replied to every one of your emails, but you didn't seem to see it. Your package is on the way to your address and will be delivered soon. You can check your mail records.
Dress wasn't as asvertised. It was shown as two pieces, overlay and underlay, yet was only the outerlay and was completely see through. Very difficult to return plus it cost me £13.50 to return which was non-refundable so I am out of pocket.
Buykud 回复2024-08-05
We checked your order records. You only ordered one dress. There is a detailed product description on the website. We have also verified that there is no problem with the product you received. We are very sorry that our product did not satisfy you. According to the records, we have received your return and successfully refunded to your account. You can check your account.
This company is a total scam! I returned an item that was nothing like the picture AT MY EXPENSES and they’re now refusing to refund me for no reason.
Buykud 回复2024-08-05
We checked your records and the system did not find that you had placed an order.
If you have any questions, you can contact our after-sales customer service by email and provide your order number. Our staff will check and solve the problem for you.
I’m delighted with the shirt/jacket I bought. It fits perfectly and is good quality. The parcel didn’t take long to arrive considering it came from Hong Kong. I was able to track its progress.
I would definitely order from them again.
I had problem with 2 pieces. I pay the post for return the pieces and I am still waiting contact about my exchange. I am really disappointed, never had this kind of problem before.
Buykud 回复2024-08-01
Hello, we checked your order and the warehouse has not received your return package yet. Our staff will contact you to arrange a replacement after receiving the package. You can pay attention to your email.
I bought a pair of boots from Buykud and they say they delivered it, but I didn’t receive it. They finally agreed to refund me the full amount and proceeded to quote a card number that wasn’t mine. I have never received the refund and they never respond to my emails. This is a fraudulent company ! Stay well away
Buykud 回复2024-07-19
We checked your order records and the refund was returned to the original bank card you paid with. Our staff responded to your email and sent you all the relevant refund information. You can check your email records and you can check the refund information with your bank.
It is impossible to return any item to you.Today I revived the ordered blouse. Unfortunately it is not a color I ordered but a color that I don’t like at all.The form I should fill does not wor‘t work
It is impossible to return anything as the form you ask and show to fill for return does not work. And always the only answer from your side is „nobody is available at the desk at the moment try later“.
I received a blouse today that is not similar to the item I ordered. It has an ugly green as the Basiscolor therefor the pattern looks not good at all.
I would like to exchange it but I am afraid that may be the next product will also not be as shown on your offered item.
I want to return.
Thank you Gabriele Weltsch
Buykud 回复2024-07-15
We are sorry that our product cannot satisfy you. If you do not like the product you received, you can contact our after-sales customer service by email and they will help you return the product. Our staff has also sent you an email to help you, you can check it.