Chime

Hi Susey, We’re so glad to hear Chime has been working well for you. Thanks for taking the time to share this. - The Chime Team

Hi Brianna, Thanks for the review! We're glad this feature helps you plan around payday, and we're so happy you had a great support experience. - The Chime Team

Hi Joshua, We understand how challenging this situation must be and are taking your concerns to heart, especially since your recent experience didn’t meet the high standard we always strive to provide. Each Chime account is tied to a member’s personal information. At this time, we cannot change or issue new account numbers once they have been linked to your profile. For your security, we aren't able to review account-specific details over social media. Please reach out to us again by calling 1 (844) 244-6363 so our team can safely help you with this. - The Chime Team

Hi Nate, We understand how frustrating it is to see your dispute denied, especially since the transaction in question has already been canceled. We recognize how important it is to have those funds returned. If you have new information that was not included in your original dispute, you might be able to file for a reinvestigation. Documentation of the cancellation (such as a confirmation number or email) and communication with the merchant regarding any exception provided to you could help with this filing. For further assistance, you can definitely get in touch with our Member Services in-app, or give us a call at 1 (844) 244-6363. - The Chime Team

Hi Jeff, We appreciate the review and we’re so glad to hear Chime has been working well for you. Thanks for taking the time to share this. - The Chime Team

嗨约翰， 我们理解 ATM 取款受到限制是多么令人沮丧。您的每日支出和 ATM 限额取决于您的账户类型，对于借记卡，还取决于您的直接存款历史记录。限制在每天山区标准时间 (MST) 午夜重置。 如需进一步帮助，请通过应用程序联系我们或致电 1 (844) 244-6363，以便我们的团队可以为您提供帮助。 - 编钟团队

嗨黛安，我们感谢您的评论！我们很高兴此功能在计划发薪日时很有帮助。 - 编钟团队

嗨帕姆， 感谢您分享这个。我们很高兴您的整体体验是积极的，并感谢有关客户支持的反馈。 - 编钟团队

Hi Adale, We’re so glad to hear Chime has been working well for you. Thanks for taking the time to share this. - The Chime Team

Hi Patsy, Thanks for being part of Chime. We’re glad we could help make managing money a little easier. - The Chime Team

Hi Desiree, We appreciate you being with us and we understand how important a raise on SpotMe limit is. Limits generally start at $20. Chime may increase limits up to $200 based on account history, direct deposit history, spending activity and other risk-based factors. If you have more questions about this, please reach out to us in the app or at 1-844-244-6363. -The Chime Team

Hi there, We’re so glad to hear Chime has been working well for you. Thanks for taking the time to share this. -The Chime Team

Hi Kimberly, Thanks for taking the time to share feedback with us. We always strive to provide a great experience, and we‘re sorry to hear that your most recent experience didn’t live up to this standard. To clarify the requirements for this feature and help you regain access to MyPay, you'll need to receive two Qualifying Direct Deposits of $200 or more in the preceding 36-day period. Once you meet the requirements, your account will be automatically reviewed for eligibility. If you’re open to it, we’d love the opportunity to try again - if you get in contact with us at 1 (844) 244-6363 or in the app, our Member Services team is standing by 24/7 and would be happy to address any concern you have. - The Chime Team

Hi Kenneth, We appreciate the review and are happy to hear you had a positive support experience. - The Chime Team

Hi there, Thanks for the review. We’re glad Chime has helped make managing money feel simpler and more convenient. - The Chime Team

Hi Tashawn, We appreciate the review and are happy to hear you’ve had a positive experience with Chime. - The Chime Team

Hi Tracy, We really appreciate your continued trust in Chime. Thanks for being a longtime member. - The Chime Team