我最近将我的服务从...
我最近将我的服务从 Verizon Wireless 切换到消费者，并且切换顺利且快速。到目前为止我很满意。
Consumer Cellular 回复2026-08-08
Thank you for the wonderful feedback! We're thrilled to hear your switch from Verizon was smooth and quick. Welcome to Consumer Cellular!
关于 Consumer Cellular
数据更新- 网站
- www.consumercellular.com
- 分类
- 电子与科技
- 所在地
- United States · Portland
- 状态
- 待认证
- 近 12 个月
- 231 条评价
- 差评回复率
- 79%（23/29 条）
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Consumer Cellular靠谱吗？
Consumer Cellular（www.consumercellular.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 231 条用户评价，属于电子与科技分类，口碑良好。81% 的评价为 4 星及以上，9% 为 1 星；商家回复了 79% 的差评。数据最后更新于 2026-08-10。
用户怎么说
出色的
优秀、及时、知识渊博的客户服务。很高兴我们改用消费者蜂窝网络
Consumer Cellular 回复2026-08-08
Thank you for the wonderful feedback! We're thrilled to hear our team provided prompt, knowledgeable service and made your switch to Consumer Cellular such a positive experience.
很棒的客户服务非常有帮助并且…
优质的客户服务非常有帮助和耐心，帮助我提高了服务质量并会向所有人推荐
Consumer Cellular 回复2026-08-08
Thank you for the wonderful feedback! We're thrilled to hear our team provided patient, helpful service and got you up and running. We truly appreciate your recommendation!
客户服务非常出色
客户服务非常出色，他们理解我的问题、我的挫败感，而且我们非常耐心且乐于助人，当涉及到这些技术时，我是个傻瓜。
Consumer Cellular 回复2026-08-08
Thank you, Steve, for your 5-star review! We're glad to hear that our customer service team was patient and helpful in addressing your tech concerns.
易于导航的井场
易于导航的井场、低廉的价格、电话优惠以及以客户为导向的服务！
Consumer Cellular 回复2026-08-08
Thank you, Matthew, for your 5-star review! We're glad to hear that you found our website easy to navigate and appreciated our low prices and customer-oriented service.
Consumer Cellular 的客户服务不再是 F 级
一位永久残疾的老人几乎整夜陷入困境，汽车电池和手机都没电了。车坏了无法给手机电池充电。由于客户选择 CC 是因为 2021 年 11 月 4 年 9 个月的卓越客户服务。昨天 8/6/2026 102° 汽车在我去过的公司之外无法启动。称为 Allstate Roadside，自 2021 年 11 月起我每月向消费者移动电话支付额外费用。 我从下午 6:03 到晚上 7:58 打电话给 Allstate Roadside，几乎 3 个小时，无数个电话，最粗鲁无能的海外代理商告诉我他们在加利福尼亚州洛杉矶找不到拖车公司？？？主管Chris / 特工A. & Leeann 冷嘲热讽地说了几句：“欢迎你自己找外部拖车公司，自己付钱。你也可以拨打911。”完全无视付费客户 - 让他们每个电话都知道 - 处于非常危机情况下的老年永久性残疾人需要并请求紧急路边服务，但在近 3 小时后手机电池耗尽时，消费者蜂窝电话的路边服务合作伙伴似乎故意拒绝提供服务，这绝对让他们措手不及。
Consumer Cellular 回复2026-08-08
Thank you for your feedback. We're sorry to hear about the distressing experience you had with Allstate's roadside assistance service.
在线订购既简单又快捷
在线订购既简单又快捷。激活过程非常简单。定价非常棒。
Consumer Cellular 回复2026-08-08
Thank you for your 5-star review! We're glad to hear that you found the online ordering and activation process easy, and that you appreciate our pricing.
CC 非常高效且非常用户化……
CC 非常高效且非常用户友好的在线或电话方式！
Consumer Cellular 回复2026-08-08
Thank you, Gary, for your 5-star review! We're glad to hear that you find our service efficient and user-friendly both online and by phone.
每个人都非常有帮助。期待完成。
大家都非常帮忙，可惜手机不配合，所以没有完成设置。不过会继续追查账号。
Consumer Cellular 回复2026-08-08
Thank you, Roberto, for your 5-star review! We're glad to hear that our team was helpful, and we hope you can complete the setup soon.
一切都非常容易和简单。
Consumer Cellular 回复2026-08-08
Thank you, Richard, for your 5-star review! We're glad to hear that everything was easy and simple for you.
有些女孩花了 4 个小时试图得到......
一些女孩花了 4 个小时试图让新手机正常工作，告诉我我必须去沃尔玛才能使用。 回电话后，另一个人上来并在十分钟内修好了它。 事实证明，您必须将 SIM 卡从旧手机中取出并放入新手机中。 你们的人不知道我必须执行这一步。
Consumer Cellular 回复2026-08-08
Thank you for your feedback, Dick. We're sorry to hear about the initial confusion with setting up your phone. Please contact our customer service team directly if you need further assistance.
电话购买
在线购买手机的过程很简单，手机在几天内就到货了，而且设置也很容易。
Consumer Cellular 回复2026-08-08
Thank you, Trina, for your 5-star review! We're glad to hear that the online purchase process was easy and that your phone arrived quickly and was easy to set up.
帮我启动了手机，然后……
帮我开机，非常好
Consumer Cellular 回复2026-08-08
Thank you, Chris, for your 5-star review! We're glad to hear that you received helpful and friendly assistance with your phone.
一切都非常简单。
Consumer Cellular 回复2026-08-08
Thank you, Karen, for your 5-star review! We're glad to hear that everything was straightforward for you.
埃里克非常乐于助人
埃里克非常有帮助！ 他花时间满足我的所有需求，并向我发送了新手机的用户指南和视频
Consumer Cellular 回复2026-08-08
Thank you, Diane, for your 5-star review! We're glad to hear that Erik was helpful in addressing your needs and providing resources for your new phone.
手机服务不好
我从 t-mobile 换了，因为 Osyka 女士的服务很差。消费者说我会在奥西卡得到很好的服务。我的服务好一点，但没有我预期的那么好。我得到 1 条 LTE，有时得到 2 条 5G，但它时断时续
Consumer Cellular 回复2026-08-08
Thank you for your feedback, Ray. We’re sorry to hear that the service hasn't fully met your expectations, and we recommend contacting our customer service team directly to explore potential solutions.
大力支持！
老实说，我不知道您是在询问我订购新手机时的体验，还是在收到新手机时获得的设置新手机的技术支持。不管怎样，我得到的支持都非常好。与我打交道的销售代表理解我的担忧，并提供了清晰准确的指导，帮助我到达我需要去的地方。
Consumer Cellular 回复2026-08-08
Thank you, Wayman, for your 5-star review! We're glad to hear that you received excellent support and clear guidance with both your order and phone setup.
新手机和新激活的手机出现问题
我将当前的三星 Galaxy 智能切换到了新的消费者蜂窝三星 Galaxy。我从沃尔玛购买了这款手机，但没有意识到它是来自签约卖家。 我目前的手机支持 Verizon，并且属于我女儿的套餐。我住在西弗吉尼亚州，Verizon 服务不适合我。切换正常，激活新手机，尝试购买 CC 套餐，它告诉我“无法购买套餐 - 必须 BYOP（带上你自己的手机）。这就是我所做的！这是我自己的手机（专门作为 CC 手机销售）我刚买的。我尝试了两种方法 - 保留我的旧 # 或获取新 #。结果是相同的。我到底做错了什么？不可能这么复杂
Consumer Cellular 回复2026-08-08
We're sorry to hear about the difficulties activating your new phone. We appreciate your feedback and understand how confusing it can be when a device purchased through a third-party seller does not activate as expected. If you still need assistance, please reach out to our customer support team.
从开始到结束都很棒的体验
整个体验顺利而快速。我不需要任何帮助，因为该网站非常易于使用。我在短短 3 天之内就收到了 iPhone，并在充电后的当天就启动并运行了。这款手机经过翻新，但外观和使用起来都像新的一样。我对我的购买以及 Consumer Cellular 的整体体验非常满意。
Consumer Cellular 回复2026-08-08
Thank you for your 5-star review! We're glad to hear that you found the website easy to use and that you're happy with your refurbished iPhone and overall experience with us.
我们交谈过的每个人都觉得我们……
我们交谈过的每个人都感觉我们已经认识他们很多年了。 他们的知识令人难以置信，毫不犹豫，对自己和公司绝对有信心。 谢谢消费者蜂窝！
Consumer Cellular 回复2026-08-08
Thank you, Christine, for your 5-star review! We're glad to hear that our team made you feel welcome and confident with their knowledge and service.