OK.one
企业入驻搜索写评价分类关于
简体中文English
家居与园艺

Delugs

商家已认领

179 条评价

4.5179 条评价
写评价

关于 Delugs

数据更新
网站
www.delugs.com
分类
家居与园艺
所在地
新加坡
状态
待认证
近 12 个月
173 条评价
差评回复率
95%（21/22 条）
是 Delugs 的所有者？ 免费认领此主页，验证后即可回复客户评价。
[email protected]www.delugs.com

商家自述

At Delugs, our mission is to elevate the experience of watch ownership through the simple, powerful act of strap changing. We believe a strap is not a neutral accessory. The right one can make a familiar watch feel new, the wrong one can make a beautiful watch feel wrong on the wrist. We pride ourselves on thoughtful craft, careful design, and customer service that treats every order as part of a relationship rather than a transaction. Beyond our in-stock collections in leather, rubber, and fabric, Delugs is particularly known for our custom strap service: bespoke builds worn on everything from a MoonSwatch or Tudor Black Bay to Rolex, Cartier Santos, Omega Speedmaster, and Patek Philippe.

以上内容由商家自行提供，未经平台核实。

Delugs靠谱吗？

Delugs（www.delugs.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 179 条用户评价，属于家居与园艺分类，口碑优秀。87% 的评价为 4 星及以上，10% 为 1 星；商家回复了 95% 的差评；近 12 个月新增 173 条。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a truly great positive experience with this company. Customers frequently praise the exceptional product quality, beautiful craftsmanship, and the remarkably wide selection of watch straps available for various timepieces. Consumers also highlight the highly responsive and exceptionally helpful customer service team, noting that personalized recommendations, questions, and exchanges are handled very smoothly. Some reviewers were not happy with customer support, mentioning frustrating shipping delays, extended wait times, and occasionally receiving completely incorrect items. A few customers also experienced ongoing issues with order fulfillment or reported that their follow-up emails were left completely unanswered by the support team.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

N
Nanako新加坡 · 写过 2 条评价 · 体验于 2026-07-14 ·

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ ⭐⭐⭐⭐⭐ I had a wonderful experience visiting on 14 July 2026 while looking for a new strap for my Panerai. A huge thank you to Renz for his outstanding service. He was incredibly patient, knowledgeable, and took the time to help me find the right strap without ever making me feel rushed. He answered all my questions with genuine enthusiasm, and it was clear that he truly cared about providing the best experience for his customers. I’d also like to thank the rest of the team who assisted me—they were all friendly, welcoming, and professional, making the entire visit a pleasure from start to finish. Exceptional customer service like this is rare, and it’s one of the reasons I’ll definitely be returning. Thank you again, Renz and the team, for making my visit such a memorable one!

Diane Dunn美国 · 写过 2 条评价 · 体验于 2026-10-13 ·

A+ for excellent customer support!

I had quite a few challenges finding just the right straps for my watches until I found the helpful staff at Delugs. I have painfull arthritis in my fingers and thumbs, so can no longer wear traditional leather straps. I chose a variety of lovely colors in their Delcro style so that I can now fasten the straps quickly and pull them off easily! The staff helped me select, return some, then reselect straps easily. As a retired 8th grade science teacher, I give the staff an A+ for excellent customer support!

Ruggero Timothy Brooks瑞士 · 写过 1 条评价 · 体验于 2026-10-10 ·

Excellent quality straps and customer Service

Excellent quality straps, nice and easy site to navigate trough and the possibility to search for the watch you have and see how different straps would fit it is 10/10. Also incredible customer service, the AI customer service works great and my interaction with Carl was perfect, he reached out and helped me in 5 minutes. I ordered in total 4 watch straps and will order more in the future, I also recommended this Brand to my friends. Cheers!

S
Salomon Mena美国 · 写过 1 条评价 · 体验于 2026-10-07 ·

Sometimes you find a strap that simply feels right.

I’m extremely happy with my Delugs strap. The quality is excellent, and you can feel it immediately when you put it on. It’s soft, comfortable, and feels very well made, while the finish and overall appearance are even better in person. For me, it was absolutely worth the price. I wouldn’t call it expensive when you consider that it’s exactly what I was looking for. It looks elegant on my watch, feels great on the wrist, and has completely changed the way I enjoy wearing it. Sometimes you find a strap that simply feels right—and this is one of those straps. I’m really enjoying it and couldn’t be happier with the purchase.

J
Jules Scudder美国 · 写过 2 条评价 · 体验于 2026-09-30 ·

I've bought four watch straps from this…

I've bought four watch straps from this company and I will be buying more. The first was a colibri chevre strap for my Kollokium that was absolutely a perfect color match for it, then a purple gator for my Lucky Harvey. After that I tried to order a custom integrated strap for the LH but after a little while (well within the window for updates) they let me know my request couldn't be fulfilled, and enthusiastically offered a refund. I wanted to still give them the business, so I instead asked if they could ship a couple off the shelf straps instead, which they did. And now I have a baby blue nubuck for my Longines and a lavender chevre for my Seiko, and I couldn't be happier. This company makes absolutely top quality leather straps, has excellent communication and customer service, and does business in a way that they should be proud of. I will be buying more straps from them. No question.

George Agadjanean美国 · 写过 1 条评价 · 体验于 2026-09-30 ·

Great Experience

Really happy with my experience with Delugs. I ordered four straps — two of them worked perfectly and I kept them. The quality is excellent and they look great on the watches. The other two just didn’t quite work for me color-wise, so I returned them. The return process was very easy, and the refund was processed quickly. Great quality, great service, and a very smooth experience overall.

Adam Steudle美国 · 写过 3 条评价 · 体验于 2026-09-21 ·

Terrible customer service

I ordered 2 custom straps on June 9, both specified as 120/82mm. The straps arrived approximately two months later, but both were made incorrectly. The short sides measured 78mm rather than the 82mm I ordered. I contacted customer service and provided photos showing the measurements. They confirmed that the straps were the incorrect size and placed a replacement order for the short sides. It is now September 22, more than three months after my original order, and the replacement straps still have not shipped. I understand that custom straps take time to produce, and I was prepared for the original lead time. What’s been disappointing is having to wait through that time for an incorrectly made order and then wait again, with the replacements still not shipped months after the original purchase. The straps themselves are nice, but based on my experience, the quality-control issue and especially the handling of the correction have made this a very frustrating custom-order experience.

大家还看了

Helvetus®
Wristbuddys
The Strap Tailor
Handdn
Christopher Ward
DailyWatch
Ligerstraps
Fluco