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DiscountMugs

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200 条评价

4.7200 条评价
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关于 DiscountMugs

数据更新
网站
www.discountmugs.com
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
70 条评价
差评回复率
100%(13/13 条)
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商家自述

DiscountMugs 成立于1995年,是美国最大的饮料容器工厂供应商之一。DiscountMugs 提供多种咖啡杯、随行杯、运动水瓶、马天尼杯、葡萄酒杯、香槟杯、啤酒杯等……全部以超低价格出售。我们在促销产品行业中提供最低价格的原因包括:- 工厂直销- 最大库存- 内部印刷- 直接进口产品我们对自己的工作和设施感到非常自豪。Discount Mugs 总部位于佛罗里达州迈阿密,自1995年成立以来(最初只有6名员工)。如今,我们拥有近1000名忠诚、敬业且专业的员工,帮助处理流经我们公司的每一个独特定制订单。我们拥有34万平方英尺的仓库空间和超过7.5万平方英尺的生产空间,用于存放全部库存,并为我们提供充足的空间来生产您的订单。

DiscountMugs靠谱吗?

DiscountMugs(www.discountmugs.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 200 条用户评价,属于商业服务分类,口碑优秀。好评高度一致,94% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕客户服务、产品。数据最后更新于 2026-08-30。

评价综述

AI 生成

综合74条评价来看,评论者们对这家公司的体验普遍非常好。顾客们经常称赞专业的支持团队在整个订购过程中极其乐于助人、耐心且响应迅速。消费者一致表示,公司代表让定制产品设计、管理支付选项和寻找优惠变得异常轻松顺畅。 不过,一些评论者对偶尔出现的产品缺陷表示不满,提到某些商品到达时损坏、变形或印刷质量差。此外,还有少数人觉得在订购过程中浏览在线平台和修改网站有时相当令人沮丧,导致浪费时间并带来不便。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

S
Stacey · 写过 1 条评价 · 体验于 2025-08-05 ·

Jemely 提供优质的客户服务!

我在下订单时遇到了一些问题,几乎让我放弃并继续前进,但后来 Jemmely V. 介入并拯救了我。我还没有收到订单,所以还不能评价产品的质量,但我想对 Jemmely 的出色工作表示赞扬。她的沟通非常有帮助!

DiscountMugs 回复2025-08-08

Thank you so much for sharing your experience! We're sorry to hear you had some challenges placing your order, but we're incredibly glad that Jemmely was able to turn things around for you. She's truly a star, and we’ll make sure she sees your kind words! We hope you love your order once it arrives — and if there's anything else you need, we’re just a message away.

M
MissSD · 写过 2 条评价 · 体验于 2025-08-02 ·

糟糕的客户服务

本来应该帮助处理和接收我的订单的别致是没有用的。她非常担心自己的销售功劳,因此在订单中留下了我的公寓号码。我需要这份订单作为我的年度家庭晚餐。 它是前一天到达的……但是由于她的疏忽而被留在了错误的地址。 我整个星期都在给她发电子邮件询问最新情况,但她不再回复了。当我看到包裹被扔到错误的门口时,我打电话给他们。 接听我电话的时髦人士可能不太关心我的问题。她让我开车绕着我的大楼转一圈,寻找包裹。 然后我要了一个同样冷漠的经理。他确实提议连夜将新订单直接运送到场地,但我无法得到原始订单的颜色。 当我应该要求退款时,我接受了这是我唯一的选择。 尽管如此,我还是绕了一圈,然后开车去找那个盒子,终于找到了它。 我回电话并取消了隔夜订单。 我永远不会再从这家公司订购,他们的员工对我辛苦赚来的钱来说粗心且不专业!

DiscountMugs 回复2025-08-08

We’re truly sorry to hear about your recent experience and understand how frustrating this must have been. We appreciate you bringing this to our attention and take your feedback seriously. To ensure we fully investigate and resolve this matter, we’ll be reaching out to you via private message shortly.

B
Brent · 写过 2 条评价 · 体验于 2025-07-29 ·

眼镜和马克杯上的徽标是贴纸!

不会再订购了,尴尬!我们订购了数百个带有我们标志的咖啡杯和威士忌酒杯。我们只对订购的白色咖啡杯感到满意(它们是不同的压印方法,并且会持续使用!)。所有其他只不过是贴纸/贴花!可怕!我们订购了 72 个经典白色马克杯、72 个红色经典马克杯以及 144 个透明底威士忌杯和 144 个红色底威士忌杯。只需手洗几个玻璃杯和马克杯,贴纸就会剥落或剥落!我以为它们至少会被丝网印刷在眼镜上,但事实并非如此!让我和我的经纪公司感到尴尬!!这些物品都是作为促销/社区关系物品赠送的!我们怎么能把这些送出去呢?!!!我们的反映不好,产品很差,我们唯一满意的物品是白色经典咖啡杯,其他一切都是巨大的失败!我不会推荐这家公司购买任何其他玻璃器皿产品,您也会非常失望!

DiscountMugs 回复2025-07-31

Thank you for taking the time to share your experience with us. We sincerely apologize that several items in your order did not meet your expectations or the quality standards you anticipated—particularly the whiskey glasses and red mugs. We understand your frustration, especially considering these products were intended for promotional and community outreach efforts. It's clear how disappointing it must have been to discover that the imprint method used did not hold up, even under light use. Please know that we take concerns like this very seriously, and your feedback has already been shared with our product and print teams for immediate review. While we’re glad to hear that the white classic mugs met your expectations, we acknowledge that the rest of the order did not reflect the level of quality and consistency you deserve. We also understand and regret the embarrassment this may have caused for you and your agency. We would welcome the opportunity to make this right—whether through replacement options using a more durable imprint method, or another resolution that aligns with your expectations. Please feel free to reach out to us directly at [contact info] so we can address this with urgency. Your trust is important to us, and we truly appreciate the opportunity to improve from your feedback.

K
Kevin · 写过 1 条评价 · 体验于 2025-07-25 ·

克里斯蒂安是下一个水平令人难以置信

克里斯蒂安是下一个令人难以置信的水平。他非常乐于助人,注重解决方案,而且很友好。从头到尾帮助我完成订单。我们断开连接后,他给我打电话,然后一切就变得简单了

DiscountMugs 回复2025-07-28

Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and that our agent made the ordering process easy for you. We’ll be sure to pass along your feedback to the team—it means a lot and truly helps motivate us to keep delivering great service. We look forward to assisting you again in the future!

S
Susan · 写过 2 条评价 · 体验于 2025-07-17 ·

约瑟芬总是为我提供顶级的……

约瑟芬总是为我提供顶级的服务,她知识渊博、专业,并及时有效地加快我的请求。 感谢您雇用如此高素质的员工。她让你的公司每天都看起来很棒!

DiscountMugs 回复2025-07-18

Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and that our agent made the ordering process easy for you. We’ll be sure to pass along your feedback to the team—it means a lot and truly helps motivate us to keep delivering great service. We look forward to assisting you again in the future!

V
Victoria Jones · 写过 3 条评价 · 体验于 2025-07-15 ·

罗伯特太棒了!

罗伯特在设计和订购过程中提供了很大帮助。”他非常以客户为中心。

DiscountMugs 回复2025-07-16

Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and that our agent made the ordering process easy for you. We’ll be sure to pass along your feedback to the team—it means a lot and truly helps motivate us to keep delivering great service. We look forward to assisting you again in the future!

M
Michelle · 写过 1 条评价 · 体验于 2025-07-09 ·

喜欢我们的手提包!约瑟芬今天非常有帮助,因为……

约瑟芬今天非常乐于助人,因为我正在订购一些我们用于广播电台促销的手提包。我很感激她的好意,这让我的订购过程变得非常轻松。

DiscountMugs 回复2025-07-10

Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and that our agent made the ordering process easy for you. We’ll be sure to pass along your feedback to the team—it means a lot and truly helps motivate us to keep delivering great service. We look forward to assisting you again in the future!

K
Kathy Harris · 写过 2 条评价 · 体验于 2025-07-01 ·

从一开始就非常敏感且乐于助人……

从开始到结束都非常积极主动且乐于助人

DiscountMugs 回复2025-07-02

Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and that our agent made the ordering process easy for you. We’ll be sure to pass along your feedback to the team—it means a lot and truly helps motivate us to keep delivering great service. We look forward to assisting you again in the future!

A
Amanda · 写过 1 条评价 · 体验于 2025-06-27 ·

帕特里克是一位令人惊叹且极其……

帕特里克是一位了不起且知识渊博的客户服务/销售人员! 他是我的公司继续从discountmugs购买产品的原因! 谢谢帕特里克!

DiscountMugs 回复2025-06-30

Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and that our agent made the ordering process easy for you. We’ll be sure to pass along your feedback to the team—it means a lot and truly helps motivate us to keep delivering great service. We look forward to assisting you again in the future!

K
Kelly Gelle · 写过 2 条评价 · 体验于 2025-06-25 ·

代理是非凡的

代理非常棒——让订购变得如此简单!

DiscountMugs 回复2025-06-26

Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and that our agent made the ordering process easy for you. We’ll be sure to pass along your feedback to the team—it means a lot and truly helps motivate us to keep delivering great service. We look forward to assisting you again in the future!

T
Travis Baker · 写过 1 条评价 · 体验于 2025-06-24 ·

摇滚明星物品和摇滚明星团队!

帕特里克和他的团队都很细心,而且很容易合作!他们迅速更新了设计,以确保我们的产品看起来很棒。我很感谢团队一直在照顾我们!

DiscountMugs 回复2025-06-26

Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and that our agent made the ordering process easy for you. We’ll be sure to pass along your feedback to the team—it means a lot and truly helps motivate us to keep delivering great service. We look forward to assisting you again in the future!

L
Lissa Cross · 写过 1 条评价 · 体验于 2025-06-19 ·

帕特里克·图比格是最棒的!

我总是因为帕特里克·图比格而点菜! 非常有帮助并且以客户为导向。 感谢您的帮助!

DiscountMugs 回复2025-06-20

Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us. Your 5-star review brightens our day, and your feedback reminds us why we love what we do

J
James Stadler · 写过 2 条评价 · 体验于 2025-06-18 ·

新衬衫!没问题!

每个细节都被涵盖了,还有我不知道的细节!非常好而且专业!

DiscountMugs 回复2025-06-19

Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us. Your 5-star review brightens our day, and your feedback reminds us why we love what we do

D
Dan Huskey · 写过 1 条评价 · 体验于 2025-06-16 ·

折扣杯太棒了!

几年来,我一直在使用 Dicount Mugs 来订购高尔夫郊游的赠品包。我喜欢用它们来处理我的批量订单。物品质量非常好,参加我高尔夫郊游的人都喜欢这些赃物袋!

DiscountMugs 回复2025-06-17

Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us. Your 5-star review brightens our day, and your feedback reminds us why we love what we do

J
Jan Lago · 写过 1 条评价 · 体验于 2025-06-13 ·

约瑟芬很高兴与……一起工作。

今天早上和约瑟芬一起工作很高兴!她知识渊博,能够帮助我快速完成订单,非常棒!

DiscountMugs 回复2025-06-16

Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us. Your 5-star review brightens our day, and your feedback reminds us why we love what we do

A
AM · 写过 1 条评价 · 体验于 2025-06-04 ·

愚弄我一次,你可耻;愚弄我两次,你可耻! 连续两年发生航运灾难!

所以我们是一个青少年体育项目。 我们去年就从他们那里订购了。 商品很好,但交货情况不佳。 它没有准时到达。 我们不得不手动分发这些物品,因为它们没有按时到达年终聚会。快进到今年。尽管去年发生了一些事情,并且所有的保证都将按时到达(我们为加急运输支付了额外费用),但只有一件物品成功了。 另一个则处于不确定状态,我们不知道它什么时候到达。 不幸的是,因为它是我们今年要分发的所有物品的袋子。 他们选择通过 UPS 地面运输,而不是我支付的加急运输。 如果您要保证我们计划的交货日期,您不应该选择便宜的路线并通过地面运输,而没有任何保证。 联系了客服,他们的解决方案是什么? 提供运费信用。 两天后,该物品仍未到达,并且 UPS 也没有交货日期。现在,我正忙着弄清楚孩子们应该收到的物品的分配情况。 远离。 不会有第三次了! 如果您喜欢头痛和压力,那么这就是您想要与之打交道的公司。 编辑-令人惊讶的是,尽管他们声称要伸出援手,但没有人这样做。 毁了我们的活动,现在我必须把一堆袋子送到 200 个家庭......

DiscountMugs 回复2025-06-13

We’re truly sorry to hear about your recent experience and understand how frustrating this must have been. We appreciate you bringing this to our attention and take your feedback seriously. To ensure we fully investigate and resolve this matter, we’ll be reaching out to you via private message shortly. Thank you for your patience, and we look forward to

M
MH · 写过 1 条评价 · 体验于 2025-06-13 ·

拉姆很棒

拉姆太棒了!他快速而友善地回答了我的每一个问题。作为第一次与他们合作的客户,他使这个过程变得非常简单。强烈推荐使用这家公司——而且你会很幸运地得到 Ram 的帮助!

DiscountMugs 回复2025-06-16

Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us. Your 5-star review brightens our day, and your feedback reminds us why we love what we do

S
Susan Smith · 写过 1 条评价 · 体验于 2025-06-12 ·

她回答了我所有的问题并且……

她回答了我所有的问题并提出了一些建议——整个过程非常顺利!

DiscountMugs 回复2025-06-13

Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us. Your 5-star review brightens our day, and your feedback reminds us why we love what we do

V
Veronica · 写过 1 条评价 · 体验于 2025-06-12 ·

这一定是迄今为止最好的客户......

这一定是迄今为止我收到过的最好的客户服务。该订单是最后一刻,我需要它是正确的类型订单,代表花时间解决了每个问题,给了我最好的建议,并确保我一切都会好起来,还打电话和发电子邮件以确保我收到了我的订单。当我说这是最好的...“这是最好的”

DiscountMugs 回复2025-06-13

Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us. Your 5-star review brightens our day, and your feedback reminds us why we love what we do

H
Herbert Valdez · 写过 3 条评价 · 体验于 2025-06-11 ·

出色的友好服务

约瑟芬·马拉甘(Josephine Mararagan)非常出色地帮助我完成订单。 她很专业,乐于助人,合作起来非常愉快。 她及时回复我的电话,并加倍努力以确保我满意。

DiscountMugs 回复2025-06-12

Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us. Your 5-star review brightens our day, and your feedback reminds us why we love what we do

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