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DiscountMugs

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200 条评价

4.7200 条评价
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关于 DiscountMugs

数据更新
网站
www.discountmugs.com
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
70 条评价
差评回复率
100%(13/13 条)
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商家自述

DiscountMugs 成立于1995年,是美国最大的饮料容器工厂供应商之一。DiscountMugs 提供多种咖啡杯、随行杯、运动水瓶、马天尼杯、葡萄酒杯、香槟杯、啤酒杯等……全部以超低价格出售。我们在促销产品行业中提供最低价格的原因包括:- 工厂直销- 最大库存- 内部印刷- 直接进口产品我们对自己的工作和设施感到非常自豪。Discount Mugs 总部位于佛罗里达州迈阿密,自1995年成立以来(最初只有6名员工)。如今,我们拥有近1000名忠诚、敬业且专业的员工,帮助处理流经我们公司的每一个独特定制订单。我们拥有34万平方英尺的仓库空间和超过7.5万平方英尺的生产空间,用于存放全部库存,并为我们提供充足的空间来生产您的订单。

DiscountMugs靠谱吗?

DiscountMugs(www.discountmugs.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 200 条用户评价,属于商业服务分类,口碑优秀。好评高度一致,94% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕客户服务、产品。数据最后更新于 2026-08-30。

评价综述

AI 生成

综合74条评价来看,评论者们对这家公司的体验普遍非常好。顾客们经常称赞专业的支持团队在整个订购过程中极其乐于助人、耐心且响应迅速。消费者一致表示,公司代表让定制产品设计、管理支付选项和寻找优惠变得异常轻松顺畅。 不过,一些评论者对偶尔出现的产品缺陷表示不满,提到某些商品到达时损坏、变形或印刷质量差。此外,还有少数人觉得在订购过程中浏览在线平台和修改网站有时相当令人沮丧,导致浪费时间并带来不便。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

S
Samuel Fedderly · 写过 1 条评价 · 体验于 2025-09-17 ·

良好的沟通和耐心

DiscountMugs 回复2025-09-18

Thank you for the wonderful feedback! We’re happy to hear our team’s communication and patience made a positive difference in your experience. We truly appreciate your support!

T
Teresa Hull · 写过 1 条评价 · 体验于 2025-09-15 ·

帮我申请了折扣代码,然后……

帮助我应用折扣代码并与我一起解决付款未通过的原因。

DiscountMugs 回复2025-09-18

Thank you for sharing your experience! We’re glad our team could help apply your discount code and troubleshoot the payment issue. We appreciate your patience and look forward to assisting you again in the future!

T
Tasoni Nermin Mansour · 写过 1 条评价 · 体验于 2025-09-16 ·

Lanze非常有耐心并且工作非常......

Lanze 非常耐心并且非常努力地确保我的订单正确放置。

DiscountMugs 回复2025-09-18

Thank you for your kind words! We’re so glad to hear that Lanze’s patience and dedication made your ordering experience smooth. We’ll be sure to share your feedback with him — he’ll be thrilled!

B
Bill W. · 写过 5 条评价 · 体验于 2025-09-13 ·

订购了 36 个定制马克杯

订购了 36 个定制马克杯。 8 到货印刷很糟糕。 拨打电话并等待 30 分钟,无人接听。 通过他们网站上的聊天写信​​,但没有回复。 那天是星期六,如果没有人,他们可以说,我很乐意等待,但让顾客等待而没有回应是不可接受的。

DiscountMugs 回复2025-09-16

We’re very sorry to hear about your experience. Waiting without clear communication is frustrating, and we regret that you encountered this while trying to reach us on a weekend. We also apologize for the issue with your mugs — that’s not the quality or service we aim to provide. A member of our team will be reaching out directly to make this right. Thank you for bringing this to our attention and giving us the chance to improve.

K
Kelly · 写过 1 条评价 · 体验于 2025-09-11 ·

卓越的客户服务和便捷的...

卓越的客户服务以及轻松的沟通和订购。感谢您对我的预算的了解而不是咄咄逼人!

DiscountMugs 回复2025-09-11

Thank you for your kind words! We’re so glad to hear that our team made the ordering process smooth and respectful of your budget. Providing excellent service without any pressure is exactly what we strive for. We appreciate your trust and look forward to helping with your next project!

令人难以置信的客户服务!

帕特里克(Patrick)是我的专职顾问,他很高兴。 他的反应速度很快,几秒钟之内!我是回头客。 我喜欢有一位顾问可以一次又一次地满足我们的需求。 Discount Mugs 的周转时间令人难以置信。 我昨天购买了带有徽标的行李袋,今天已打印并发货。 服务非常棒。 帮自己一个忙,将discountmugs.com 收藏为最爱! 你不会失望的!

DiscountMugs 回复2025-09-11

感谢您的热情好评!我们非常高兴听到 Patrick 一直是您订单的可靠伙伴——我们一定会将您的美言转达给他。得知我们的快速响应和服务持续超出您的期望,我们感到非常欣慰。我们衷心感谢您的信任,期待很快再次成为您品牌产品的首选!

C
CHARITY COLE · 写过 3 条评价 · 体验于 2025-09-09 ·

兰妮和我一起上网并保存了……

拉妮和我一起上网,让这篇评论不再那么糟糕。 设计工具不允许我向下滚动来为我们的退伍军人晚宴设计计划器的底部。 它又弯又小。 我尝试更改设计,但它甚至根本不允许我访问底部的文本。 我非常生气,然后兰妮上线并扭转了局面。 她修好了一切,把购物车送去结帐,甚至还拿了我的免税表格以供批准。 再次感谢。 我期待看到最终产品。

DiscountMugs 回复2025-09-11

Thank you so much for sharing your experience! We’re thrilled to hear that Lanie was able to step in and turn things around for you. We’ll be sure to share your kind words with her — she’ll be delighted to know she made such a positive difference. We truly appreciate your patience and look forward to delivering a final product you’ll be proud to share at your Veterans Dinner.

K
Korey Stewart & Family · 写过 5 条评价 · 体验于 2025-09-08 ·

优秀的客户服务

优秀的客户服务! Lanie 能够通过网络聊天创建我想要的订单。打电话付款,就完成了——整个过程不到 5 分钟,我高兴极了!谢谢你!

DiscountMugs 回复2025-09-09

Thank you so much for sharing your experience! We’re thrilled to hear that Lanie was able to make the process quick, easy, and exactly what you needed. We’ll be sure to celebrate this win with her! We appreciate your trust in us and look forward to serving you again.

J
James V · 写过 2 条评价 · 体验于 2025-08-20 ·

人为因素造成了差异

该产品如广告所示,质量好,价格合理。 然而,与代表兰泽的合作让这次经历变得更加美好。 我知道这是电子商务,所有的事情都应该可以通过网站完成,但有一些微妙的细微差别只有人类互动才能解决。 我非常欣赏兰泽的专业精神和对客户服务的承诺。他甚至催促我获得某些我认为合理的折扣。他肯定是在这个重要的大订单上与我合作。谢谢。

DiscountMugs 回复2025-09-08

Thank you for your thoughtful feedback! We’re so glad to hear the product met your expectations for quality and value, and even more delighted that Lanze made your experience truly excellent. His professionalism, attention to detail, and commitment to customer service are wonderful examples of how we strive to go beyond eCommerce convenience to deliver personalized support. We’ll be sure to share your kind words with him, and we look forward to partnering with you again on future orders!

M
Mike Konrad · 写过 1 条评价 · 已认证 · 体验于 2025-09-03 ·

我在上传作品时遇到问题

我在上传作品时遇到问题。我和拉妮·奎斯塔一起工作。非常有帮助和及时的服务。谢谢你!

DiscountMugs 回复2025-09-08

Thank you for sharing your feedback! We’re happy to hear that Lanie was able to promptly assist you with your artwork upload and make the process easier. Her helpfulness reflects our commitment to ensuring every step of your order goes smoothly. We’ll be sure to share your kind words with her and look forward to serving you again!

J
Jay Hager · 写过 1 条评价 · 体验于 2025-08-27 ·

拉尼斯·奎斯塔很快做出了回应……

Lanis Cuesta 回复很快,帮助我完成了徽标,不到 10 分钟

DiscountMugs 回复2025-08-29

Thank you for your feedback! We’re so glad to hear that Lanie was able to quickly assist you and finalize your logo in under 10 minutes. Her responsiveness and dedication reflect our commitment to making the process smooth and efficient. We’ll be sure to share your kind words with her and look forward to working with you again!

G
GCC · 写过 1 条评价 · 体验于 2025-08-22 ·

帕特里克·图比格(Patrick Tubig)在……方面非常有帮助。

Patrick Tubig 在指导我完成重新订购流程和处理退税方面非常有帮助。

DiscountMugs 回复2025-08-25

Thank you for your feedback! We’re happy to hear that Patrick was able to guide you smoothly through the reorder process and assist with your tax refund. His dedication to ensuring every detail is handled with care reflects our commitment to excellent service. We truly appreciate your support and look forward to assisting you again!

R
Rachel Mutarelli · 写过 1 条评价 · 体验于 2025-08-21 ·

重新订购既快速又简单

拉妮是我的圆形润唇膏的再订购代表,她非常乐于助人,速度很快!感谢您让通过折扣杯订购变得如此简单和高效!

DiscountMugs 回复2025-08-25

Thank you for sharing your experience! We’re so glad to hear that Lanie provided fast and helpful support with your reorder. Making the process easy and efficient is always our goal, and it’s wonderful to know she delivered on that. We’ll be sure to share your kind words with her and look forward to serving you again soon!

M
Michael · 写过 2 条评价 · 体验于 2025-08-20 ·

他们让一切变得超级简单

他们让一切变得超级简单!我很高兴!

DiscountMugs 回复2025-08-25

We’re delighted to hear that your experience was super easy and left you happy! Thank you for sharing your feedback—our team is committed to making every order smooth and satisfying. We truly appreciate your support and look forward to serving you again!

T
Tiffany · 写过 2 条评价 · 体验于 2025-08-15 ·

优质的客户服务和产品!

我们的代表帕特里克·图比格(Patrick Tubig)非常乐于助人,并为我们提供了每一步的指导。我们经常从 Discount Mugs 订购,但很高兴有一位代表帮助我们整理订单。我们期待将来与 Patric 和 Discount Mugs 合作!

DiscountMugs 回复2025-08-18

Thank you so much for your kind words and for being a valued customer! We’re delighted to hear that Patrick was able to provide the attentive support you needed and made your ordering process smooth. We truly appreciate your continued trust in DiscountMugs and look forward to serving you again in the future. Your satisfaction is always our top priority!

R
Robert KNight · 写过 1 条评价 · 体验于 2025-08-01 ·

优秀的销售代表

很棒的销售代表!而且产品始终是顶级的! 会推荐! 10 分中的 10 分

DiscountMugs 回复2025-08-18

Thank you for sharing your experience! We’re thrilled to know our sales team and products continue to deliver top-tier quality for you. Your recommendation means the world to us, and we’ll keep striving to be a 10 out of 10 every time!

L
Laura P. · 写过 1 条评价 · 体验于 2025-08-13 ·

拉妮

拉妮! 她做得很棒:) 该网站使用起来很有趣而且简单。

DiscountMugs 回复2025-08-18

Thank you for your wonderful feedback! We’re so glad to hear that Lanie made your experience a great one and that you found our website simple and fun to use. We’ll be sure to share your kind words with her—our team is dedicated to making every step easy and enjoyable. We appreciate your support and look forward to serving you again!

G
Gabrielle Escribano · 写过 1 条评价 · 体验于 2025-08-14 ·

喜欢我的经历

一旦我使用了聊天功能,一切就变得又快又简单。

DiscountMugs 回复2025-08-18

We’re so glad to hear our Chat feature made your experience quick and easy! Thank you for sharing your feedback—our team is always working to provide convenient ways to assist you, and we’re happy it helped. Your satisfaction means everything to us!

C
Creative · 写过 2 条评价 · 体验于 2025-08-13 ·

亨利——我见过的最好的顾问!

我最近订购了一些杯子,我不得不说 - 我以前从未体验过这样的客户服务!帮助我的顾问亨利绝对是杰出的。他非常耐心,非常细心,并且真正致力于确保一切顺利。亨利以细心和专业的态度处理每一个细节。老实说,和他一起工作真是太愉快了——如果我能给超过 5 颗星,我绝对会的! 🌟

DiscountMugs 回复2025-08-18

I recently ordered some mugs, and I have to say — I’ve never experienced customer service like this before! Henry, the consultant who assisted me, was absolutely outstanding. He was super patient, incredibly attentive, and truly dedicated to making sure everything went perfectly. Henry handled every detail with care and professionalism. Honestly, it was such a pleasure to work with him — if I could give more than 5 stars, I absolutely would!

P
PixelWave Labs · 写过 1 条评价 · 体验于 2025-08-05 ·

客户服务满足了我的需求并且……

客户服务满足了我的需求并在几分钟内解决了问题。

DiscountMugs 回复2025-08-08

Thank you so much for your kind words! We're thrilled to hear that our customer service team was able to assist you quickly and efficiently. Your satisfaction is our top priority, and we're always here if you need anything in the future!

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