Most reviewers were let down by their experience overall. Many consumers frequently complained about poor build quality and persistent hardware failures, noting that screens, cameras, or charging ports broke shortly after purchase. People also encountered unhelpful customer service teams and entirely unresponsive warranty support when attempting to resolve these frustrating problems.
Though some customers mentioned positive experiences, such as receiving prompt replacements from support, enjoying reliable battery life, or appreciating solid device construction, these instances were less common overall. Buyers also pointed out that certain budget models provided functional features and decent network download speeds for everyday use despite the general drawbacks.
First time bought doogee dk 10, people says battery drop very quickly, not bright dimming. So many other fake feedback, this phone is my favourite, small price to buy it does what really Huawei p 30 doesn't battery with one future remain at least 10 hours, mobile data off remain two to 3 days. 0 to 100% only in about 15 minutes. Night version camera make perfect shot even when watching horror movies and dark in TV. Other camera not as best. One more software update will make this phone flagship, my suggestions is make camera better in quality and zoom also face recognition and fingerprint not so cool if new update make those better this is a flagship phone. This is honest feedback. I sold my Huawei to buy this which worth every penny. It's 12gb ram very smooth on gaming. Storage very big
Have a v30. after a week and one drop on the floor allready screen fracture and a dent in the case around the glass. WOrst phone i had in times where as i bought it specifically to be a tough phone. Even the long lasting battery cant make up for this.
Previous phones a samsung S9 and S7. Never any problem with the screen and in hindsight shouldnt have questioned those because i have to use anotterbox to protect it.
I bought the Doogee Blade GT Ultra and it had a lot of problems. The customer service was none existent but thankfully through Amazon I was able to return. Here are the problems with the company:
- Software updates mostly have to be requested in that you have to download and use them from OneDrive.
- Customer Service rarely make any sense, even a google translation would make more sense.
- The software hasnt been tested and many of the built in apps are Doogee features are flawed
- Benchmarks are less than what they should be
I like this phone. I have the S58 Pro and it is a solid phone. I have it for 3 years now.It had bad falls even from a tractor once and it works 100%. The processing speed has never let me down. It has speed function buttons that I like. Good flashlight. The photo quality is not the best but luckily Im not one to take selfies so it's good enough for day to day usage.
Doogee Vmax Screen shattered from a minor fall from my pocket, despite the phone being tested to 6ft onto concrete apparently. Offer to repair if I sent it to China or they could send the parts. As no local repair service will repair them as they don't stock the parts and I wasn't going to try to Youtube it. Sent the phone by recorded delivery and it was received 24/12. Given it was Xmas and then Chinese New Year I wasn't expecting miracles, but it is now 2 and a half months later, no phone, no news, no reply to my 3 emails. I have no idea if I will get the phone back at this point and, having now read the other reviews, it sounds like I wasn't just unlucky and I won't be buying Doogee again.
V20 Pro.... 3 screens in less than 6month broken. Whys this advertising as a strong phone?! Was good phone till broken original screen less than 3month, couldn't find anyone to repair it... doogee UK site can't help... Amazon stopped selling this version... so annoying £360 + 2 x £50 screens. Only dropped it half a meter.... yeah I had to order a screen on a cheap site and fit it myself twice and had new screen a few days and knocked it of my bed and its broke AGAIN..
Stay clear of Doogee: Defective Products, Costly Scams, and Non-Existent Customer Service...
Zero stars!
Let me make this crystal clear: Avoid purchasing or dealing with, Doogee, a dishonest company in any way. Their products are cheaply made and often fail within a month of purchase. When they do, they essentially steal your money by forcing you to mail the defective product back to China at your own expense - a cost so high that it makes no financial sense to even attempt a repair. This is exactly what happened to me with a Doogee "T30 Max Tablet" when the battery stopped charging. They clearly know this scam well.
My local "Mailboxes & More" shipping store confirmed they’ve handled numerous Doogee product returns.
To make matters worse, their customer service is virtually non-existent, taking a week to respond to each email. It’s likely a deliberate scheme: They sell products that failed quality assurance at a slight discount, then pocket the money because returning them for repair is prohibitively expensive.
Do yourself a favor and check out the countless repair videos on YouTube for Doogee products. You’ve been given fair warning. Steer clear of this company and never buy anything from them.
Bought the Doogee 12.4" 2025 tablet with stock Android 15. Initially very happy, looks nice but unfortunately it is slow and laggy. Advertised as 16GB Ram but is actually 4GB with up to 16GB virtual Ram. Also 90hz refresh rate which again I do not believe. I went through all the settings carefully but even after all that the quality on Netflix and you tube was below average at best. Supposed to be a 2.5K screen. It is not. Worst of all was the backlighting which bleeds through the sides of the screen and looks awful. Loved getting a charger with it and expandable memory, but if watching media and a snappy response time is important then don't bother as you will not be happy. I spent a bit more and bought an immaculate used Samsung S6 Tablet with keyboard for £220.......FANTASTIC device with the best screen quality ever!
This T20 tablet is cute and light weight but the ghost touches on the screen make it COMPLETELY UNUSABLE. It just starts typing and opening apps and touching on the apps like it's possessed. I've run all kinds of antivirus scans and reset it twice. I've put screen protectors on and tried using only stylus pens to navigate. NOTHING HELPS. I've had dozens of Android devices. When my children were small I routinely bought them inexpensive Android phones to use on Wi-Fi, sometimes paying as little as $7 and I have never experienced any foolishness like this. The customer service is NON EXISTENT. I emailed everyone listed on the website and one guy in a weird department emailed me back and said to reset the device and then thanked me profusely for reaching out. He didn't respond to further emails and no one else did either. Their Facebook account says to message them but they're always unavailable at the moment. Purchased Tablet December 2023 and it became increasingly glitchy starting in April. Plenty time on warranty but only if someone is there for service or support. A SORRY DEVICE and an unaccountable SORRY company.
Products have high promises but start falling apart within months to a year. The seller wont communicate with you if something happens to the product you have purchased.
Rugged phones that fall apart with normal use. They are a joke.
I bought a V30T from them lasted me a year and fell apart. First the housing started pealing away, than the charging port came out with the charger and now wireless charging wont work. phone its just a heavy brick now and I cant access any of the photos or document that were stored on the phone.
In contrast, prior to Doogee(dodgy) I had a Pocco X3 pro that lasted me 3 years and still works as my father uses it.
No chance that I will give Dodgy company another penny in the future. Avoid these people and this company.
I bought the Doogee V Max on eBay, and it worked fine for just one month before completely dying. I reached out to the seller and Doogee for support, but got no help at all. For a supposedly rugged phone, this is unacceptable. Avoid this brand if you want something reliable!
No issue on the product features but the support service sucks. Bought my T30 Max tablet in April 2024 and got it in June 2024 which I think.is reasonable given the colour was not in stock and was informed in the delayed delivery but I wasn't informed that I had to pay US$50 to take delivery from DHL. Interestingly, that had never occurred.on my DHL deliveries. Once I got the product and tried to set up it ran into.an issue that even reset cant boot up as the reset software was also corrupted. I had to sent it back at my own cost. It took many months and many emails, including copying to all available managers' emails and was given a delivery number im Dec 2024 but there wasn't any movement till end of Dec. I finally got my tablet back im Jan 2025. If you are thinking of getting a inexpensive tablet, go for Mi tablet or Umidigi or Blackview. If.you are willing to pay more for good service, then head for the big brands like Samsung and such. My forst deviation on Samsung for Doogee have told me that every money spent on Samsung is worth it. I'm sure other brands are better than Doogee. For now, I'll have my Doogee tablet used, displayed and carried at every possible occasion to inform others to avoid.a good product with lousy support. It's 2025, the T30 Max is outdated. Samsung it also going to launch it's new product in Jan 2025.
Doogee S61 Pro after 6 months has frozen so can't phone out or use apps and seller from ebay has told me it needs flashed. Phone was working well but after up grade it has not worked very very disappointed what a waist of money if I have to get a replacement D Mul.
Main camera failed first, will not focus, C USB port failed next couldnt charge, had to purchase a wifi charger. Speaker phone failed next, very faint sound, Battery life at 12 months was one day max with normal use. At 2 yrs battery required charging 2-3 times daily for about a month then failed completely & will not take charge.
Love this phone, got the S200 and it works brilliantly the battery lasts for days without needing charging.
Been a lifelong Samsung customer and this performs just as well as the S24, great camera, it's a big sturdy phone, some might find it too heavy, but I wanted something built to last and this definitely is.
It took about an hour to transfer everything over from my existing Flip phone
It cost £205 and took 2 weeks to arrive
First time Doogee customer
Bought phone+tablet
The tablet has issues with battery contacted Doogee they helped me out with refund a portion i requested.
Other then that i see the reviews below giving bad rating but my experience is different from that still i give 5/5 for solving over email so quickly. Electronics have tendensy to fault sometimes out of nowhere even if it was created with care.
But im hoping it is resolved for the people having issues anyways.
Got my new doogee v40 pro.. for the 1st day everything is working fine..but regarding the battery which is i expect to stay longer time, its draining fast like maximum 1 day and half maybe..even if i didn't use it its still draining slowly..What should i do??
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