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Exabytes Malaysia

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149 条评价

4.4149 条评价
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关于 Exabytes Malaysia

数据更新
网站
www.exabytes.my
分类
电子与科技
所在地
马来西亚
状态
待认证
近 12 个月
3 条评价
差评回复率
56%(10/18 条)
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商家自述

Founded in 2001, Exabytes grew to be one of Southeast Asia’s leading AI, Business App, Cloud, Digital and Ecommerce solutions provider today.

以上内容由商家自行提供,未经平台核实。

Exabytes Malaysia靠谱吗?

Exabytes Malaysia(www.exabytes.my)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 149 条用户评价,属于电子与科技分类,口碑良好。85% 的评价为 4 星及以上,11% 为 1 星;商家回复了 56% 的差评;近 12 个月新增 3 条。数据最后更新于 2026-10-25。

用户怎么说

Very good customer support

Very good customer support, very responsive.

Exabytes Malaysia 回复2020-05-15

Hi Wong Wan Zhen, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

Helpful Support and understand customer…

Helpful Support and understand customer problem in a very good manner.

Exabytes Malaysia 回复2020-05-15

Hi Idris Yahya, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

Enjoy great service from Exabytes

Exabytes Malaysia 回复2020-05-15

Hi Marcus Chang, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

Quick responce

Exabytes Malaysia 回复2020-05-15

Hi Boon Kiat, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

Technical Support Staff Sharmindran Raj aka Sam is Excellent

Hi! I have been having trouble with my wordpress system for more than 3 months. None of your staffs were able to help me. However, my recent phone call that directed me to Sam (Sharmindran Raj) was a live saver. He had managed to resolve all my website issues within 24 hours. You have a very good staff/team player. An asset for your company for sure. I hope that you guys have more staffs like him whi is quire versatile and patient. All the best to Sam!

Exabytes Malaysia 回复2020-05-15

Hi Daniya, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

Shifted from US servers not too long…

Shifted from US servers not too long ago due to lags and other disappointments. Exabytes' service has been fantastic so far. Will look to use more of their services e.g. Dedicated Server and CDN if quality remains intact

Exabytes Malaysia 回复2020-05-15

Hi HAJ, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

Good and fast support

Good and fast support. Given 4 stars instead of 5 is because lack of discount price or offer for existing customer renewal.

Exabytes Malaysia 回复2020-05-15

Hi Jacky Goy, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

Excellent service and Fast Response from the Support Team.

Michelle and other Exabytes support team have been very helpful. They handled all my hosting problems and technical errors promptly and professionally. The packages that Exabytes offer were indeed affordable provided their support service is excellent. Rest assured there will be someone there for you when you have any issues with the product.

Exabytes Malaysia 回复2020-05-15

Hi Yen, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

Good experience and helpful support…

Good experience and helpful support team.

Exabytes Malaysia 回复2020-05-15

Hi Bernard, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

Terrible support and customer service

Such terrible support. I have been with exabytes for many years and the package I took is Linux Biz package. Yet my simple Wordpress website is so so slow. It was good many years ago but not anymore. Since 2-3 years ago the support has been really bad. Everytime you emailed the support for help, they just go around in circle and can't get things done. Sometimes it's as though they don't even read what is your problem and just answer something irrelevant and you have to reply back to their email and wait for another few hours or sometimes a day to get another reply. UPDATE : Case number #5061226 . This is not the first time the support is this bad. A simple thing like asking about back up and they can't even give me an answer. Till now the issue is not resolved yet. 15 hours later.. not solved yet and only get one response from the support without answering to my question at all. Tried to get the live chat but they just ask me to wait for the reply. Such simple thing yet the support can't help. Finally received a call from Gaveen, he really helped me with my issue and go extra mile to help me understand what's the next step I should go about. Thank you so much to Gaveen and I really appreciate his help. Unfortunately user has to go through so many steps to get the support that I needed.

Exabytes Malaysia 回复2020-04-05

Hi Luyee Teoh, We are apologize that we haven't provide the service that you more satisfied. May we have your case ID/ticket ID for us on further assist you to solve your issue? Look forward for your reply. Best Regards, Exabytes Team.

Good and fast support.

Exabytes Malaysia 回复2020-04-06

Hi Tengku, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

Fast respond!

Exabytes Malaysia 回复2020-04-05

Hi Coventas Admin, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

Good service!

Their live chat and services are really good. They provide fast response. I am very satisfy with their services!

Exabytes Malaysia 回复2020-04-05

Hi Ang Jin Sheng, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

as I always got problem when using…

as I always got problem when using exabytes, for host, but the chat agent response very fast and helpful.

Exabytes Malaysia 回复2020-04-05

Hi Gary, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

Awesome Hosting Provider

Proud to have exabytes as a long term partner for over 8 years and I've engaged them in almost all of their services. Friendly staff and timely notifications

Exabytes Malaysia 回复2020-04-05

Hi Andy, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

Satisfied

We have been using exabytes for more than 8 years. Overall, we are satisfied with the services they provided.

Exabytes Malaysia 回复2020-03-18

Hi ICS, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

We have been with EXABYTES for over 16…

We have been with EXABYTES for over 16 years, and they haven't given us a reason to switch. Their always helpful support and server administrators have saved our site in numerous occasions. I am giving a Big Thanks & Highly Appreciated to Peter Lim (Call Center Manager) is highly impressed with your dedicated years of support services for all urgent unsettled case. Eric Lim Project Manager of Evomedia Technology

Exabytes Malaysia 回复2020-03-18

Hi Eric Lim, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

I would like to express my heartfelt gratitude To The Small Business Hosting and Web Design Team

I would like to express my heartfelt gratitude to yr Small Business Hosting & Web Design Team represented by Ee Lyn and her team. They have given me the best support in managing my websites, resolving any issues promptly and providing me positive suggestions without over selling the available products and services Thank you and congratulations for having a good team!

Exabytes Malaysia 回复2020-02-24

Hi Czarina Alia, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

Setting up Smart Mail

Met YeeHoong and the matter was resolved in 2 minutes ! Both me and my partner who had been trying to setup our respective email failed because we had logged to exaSigned up for Smart Mail with Exabytes. When it comes to setup totally lost despite being assisted at odd hours by Yee Hoong who provided me with step by step details and also snapshots of the location on site that I need to click on. All failed, simply cannot find it. After a week we popped up to see YeeHoong, arrangement was made by Ms Ooi who was very helpful in advising & help us on evaluating package that suit our needs.bytes.com Both YeeHoong & Ms.Ooi had been very helpful. Much appreciated. TQVM

Exabytes Malaysia 回复2020-02-24

Hi, Jimmy Soon Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.

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