Hi Matthew,
I am very sorry you had some issues regarding your recent order. This is not the experience we want for our customers! I have contacted you via email to resolve these matters. I look forward to hearing back from you! -Sharon
Sean印度 · 写过 1 条评价 · 体验于 2026-07-30 ·
★★★★★
绝对可怕
太糟糕了,当你寻求帮助时,他们根本不团结,而是完全随机地解释一些事情。取消这些人
P
Paul 英国 · 写过 11 条评价 · 体验于 2026-07-29 ·
★★★★★
不感兴趣并提供无法兑现的承诺
我和我儿子都订购了一件衬衫,我付了快递费,他选择了标准。昨晚他收到一封电子邮件,通知他的衬衫已缺货,而我的订单仍在处理中,尽管我选择了快递。在实时聊天中与 Leo 交谈,他在解决之前关闭了聊天!
Fanatics 回复2026-08-09
Hello, Paul. Thank you for providing the details needed to assist, and we are truly sorry for this experience. We have reviewed your concerns and emailed you to help with this situation further. We hope to hear from you soon.
Hi Alicia, Thank you for taking the time to provide your review. I apologize for any inconvenience you have experienced thus far. I am sorry you have not received a response. You will need to continue to try and reach them or await a response, as anything pertaining to the Fanatics Fest has to be handled with them directly. You can also try reaching out to SportsBook if it pertains to tier points to see if they can assist. If I can be of any further assistance, please let me know. Regards, Stacy
Hi, Jordan. We are truly sorry for this experience, and we appreciate you for allowing us to assist you with your concerns. We hope to work with you in the future. Sincerely, Morgan
Hi, Tricia. We are sorry for this experience with not receiving your order. Thank you for allowing us to assist you. We have reached out to you via email and look forward to hearing from you. Sincerely, Morgan
Hello Markus, I am terribly sorry for this issue with this purchase occurring, and I just sent you an email to further assist you and make things right. We look forward to connecting with you! Best regards, Shane
Hi Jose, Thank you for taking the time to provide your feedback. I apologize for the difficulties you encountered in obtaining the necessary assistance for the damaged equipment. This is not the experience I want to see you have, and I understand your frustration. I do wish we could assist you with this being resolved. However, I can only direct you to their website's help desk. Regards, Stacy
Hello Christain, Thank you for taking the time to provide your feedback. I am very sorry the incorrect item was received and for any issues you faced when contacting us for assistance. I will be reviewing your orders and contacting you directly via email to assist you further. Regards, Stacy
J
Jennifer Person美国 · 写过 1 条评价 · 体验于 2026-07-21 ·
★★★★★
我买的短裤太短了……
我买的短裤太短太厚而且质量很差。他们说不能退货...
Fanatics 回复2026-07-29
Hi Jennifer, thank you for taking the time to provide your review. I apologize the merchandise did not meet your expectations, and I am happy to help. In reviewing the item purchased, it is a clearance item and is not able to be returned. This information was provided at the time of the purchase. I am sorry. If you need any further assistance, please do not hesitate to contact us. Regards, Stacy
Hello Christina, Thank you for reaching back out and for taking the time to update your review.
I'm sorry to hear that you're experiencing issues with your Fanatics Betting & Gaming account. I understand how frustrating that must be, and I appreciate you giving us the opportunity to point you in the right direction.
Unfortunately, you've reached the Customer Service team that handles Fanatics online retail order inquiries, and we don't have access to Fanatics Betting & Gaming accounts or the tools needed to resolve account-related issues.
For further assistance, please contact the Fanatics Betting & Gaming Support Team directly at:
[email protected]
Their team will be in the best position to securely review your account and assist you with your concerns.
If you have any questions related to a Fanatics retail order or there's anything else our team can assist you with, please don't hesitate to reply to this email. We'll be happy to help.
Have a wonderful day!
Sam
Hello Larry, I am very sorry for any issues regarding this matter, and for this, please contact [email protected] for further assistance regarding this issue. Best regards, Shane