Hi Ben, Thank you for providing the information needed to locate the order and for providing your feedback. I am very sorry for the issues you have faced when attempting to contact us for help. I will contact you directly via email to assist you further. I look forward to helping you resolve this matter. Regards, Stacy
Michael Albert美国 · 写过 3 条评价 · 体验于 2026-06-25 ·
★★★★★
绝对垃圾
Fanatics已经完全走下坡路了。只有一家公司对所有产品进行授权,导致其质量低于 eBay 的仿冒品。
50 美元买一件 T 恤,在 Dollar Tree 可能还可以。
衬衫质量很糟糕。打印很便宜而且看起来“不聚焦”
有一天,商品物有所值……但没有了
Fanatics 回复2026-06-30
HI Michael, Thank you for taking the time to provide your feedback. I sincerely apologize if the pricing did not meet your expectations or the quality. I understand your frustration and will be contacting you via email to assist you further. Regards, Stacy
Hi Robert,
I hope you’re doing well! We’ve reached out to gather more information about your situation but haven’t heard back from you yet. When you have a moment, please provide us with the details so we can assist you further.
Looking forward to your response!
G
GUY RUMNEY英国 · 写过 12 条评价 · 体验于 2026-06-05 ·
★★★★★
订购了 2 件 T 恤,但无法...
订购了 2 件 T 恤,但无法交付。 皇家邮政将物品退还给 Fanatics,尽管 Fanatics 收到了退回的物品,但他们决定保留我的钱,65 英镑。他们没有任何客户服务,也没有电话合同号码。我已通过我的银行对他们提起法律诉讼。
Fanatics 回复2026-06-28
Hello Guy, I hope you're doing well. I've looked into your concern, and I'm sorry to hear your order was returned to the sender and you have not yet been refunded for your order. I have reviewed your order and sent you an email to the email address that was on the order. We apologize again for the inconvenience, and we hope to hear from you soon. Sincerely, Sam
Hi Ai,
I hope you’re doing well! We’ve reached out to gather more information about your situation but haven’t heard back from you yet. When you have a moment, please provide us with the details so we can assist you further.
Looking forward to your response! - Sharon
Hi Mary. Thank you for allowing us to assist you with your order. We see the replacement has been delivered, so we have reached out to you via email to confirm. We hope to hear from you soon. Sincerely, Morgan
Hello Brittany, I apologize for any inconvenience you have experienced. We contacted you for further information since we are unable to locate your order, but we have not heard back. If you still need assistance, please let us know and provide further details so that we can locate the order. We can be reached by email at [email protected]. Regards, Stacy
Hello Pedro, Thank you for reaching out and taking time out of your day to provide us with feedback. I do apologize for any inconvenience this may have caused you. We reached out for more information through Trustpilot since we were unable to locate an order. We hope to hear from you soon! Sincerely, Courtney
Hello CJ, I am very sorry for any issues you went through regarding this matter, and for this, please contact [email protected] for further assistance regarding this issue. Best regards, Shane
Hi Maarten, I appreciate you providing the information to locate the order in question and for taking the time to provide your feedback. I apologize that the order is delayed and that the AI chat bot was not useful. We are working diligently to have the package processed and shipped as soon as possible. Due to the delay, the shipping has been reimbursed and will post within 2-7 business days. Thank you for our patience. If you need any further assistance, please do not hesitate to ask. Regards, Stacy
Hi Chris,
I am very sorry you had some issues regarding your recent order. This is not the experience we want for our customers! I have contacted you via email to resolve these matters. I look forward to hearing back from you! -Sharon
J
Jenifer P加拿大 · 写过 2 条评价 · 体验于 2026-06-17 ·
★★★★★
误导性网站
误导性网站。当检查该项目时,注明“到达”,但那是发货日期......
Fanatics 回复2026-06-26
Hello, Jenifer. We are sorry for the confusion with the shipping dates on the webstore. We emailed you directly and hope to hear from you soon. Sincerely, Morgan
Hello Katrina, Thank you for reaching out and taking time out of your busy day to provide us with feedback. I do apologize for any inconvenience this may have caused you. This is not the experience we want for our Fans; I am happy to help. We reached out for more information to resolve this for you, as we were unable to locate the order. We hope to hear from you soon. Sincerely, Sam
Hi Tim, I apologize for any inconvenience caused. We contacted you for additional information since we couldn't locate your account, but we haven't heard back. Please let us know if you still need help and offer more details so we can locate the account and unsubscribe you. Additionally, you can reach us via email at [email protected]. Warm regards, Stacy
Hi Tyler, We apologize for any inconvenience that you may have had. Since we can't find your order, we reached out to you for more details, but we haven't heard back. In order for us to find the order, kindly let us know if you still require assistance and provide further information. We may be reached by email at [email protected]. Regards, Stacy
Hello Anthony, Thank you for reaching out and taking time out of your busy day to provide us with feedback. I do apologize for any inconvenience this may have caused you. This is not the experience we want for our Fans; I am happy to help. We reached out for more information to resolve this for you, as we were unable to locate the order. We hope to hear from you soon. Sincerely, Sam