Hello Steven, Thank you for taking time to provide feedback. I sincerely apologize for your recent experience. Unfortunately, we are not equipped to assist with Fanatics Collect orders and we ask that you reach out to the appropriate team directly at [email protected] for assistance with your purchase. Thank you for your cooperation and understanding. Sincerely, Courtney
Hello Tyler,
I am so sorry for the disappointing experience, and our team is here to help. We reached out using the details provided to gain a better understanding of the issue at hand. If there is anything else I can assist with, please don’t hesitate to ask. Best regards, Madison
Hello Sharon,
Thank you for contacting our team, and I am so sorry for the delay in resolution. I reached out using the details provided to ensure we review your experience in more detail. I look forward to your reply at your convenience. Best, Madison
Hello JJ, Thank you for reaching out and taking time out of your busy day to provide us with feedback. I do apologize for any inconvenience this may have caused you. This is not the experience we want for our Fans; I am happy to help. We reached out for more information to resolve this for you, as we were unable to locate the order. We hope to hear from you soon. Sincerely, Sam
Hi Sue, Thank you for providing the information requested and for your feedback. I apologize that the item received did nto meet your expectations and will be contacting you directly to assist you further. Sincerely, Stacy
Hello L. Inlow, Thank you for reaching out and taking time out of your day to provide us with feedback. I do apologize for any inconvenience this may have caused you. We reached out for more information through Trustpilot since we were unable to locate the order. We hope to hear from you soon! Sincerely, Courtney
Hi, DJ. We are sorry this happened. To better assist you, we have requested additional information. Please respond to that request at your earliest convenience. We hope to hear from you soon. Sincerely, Morgan
Hello Matthew, I am very sorry for any issues you went through and would love to assist but need further info to locate this purchase. Please provide us the requested info tied to this review, and we will gladly assist and make things right! Warm regards, Shane
Hello Ian, I am very sorry for any issues that have occurred with this purchase from us, and an email has been sent to you hoping to further assist you with this and make things right. We look forward to connecting with you. Warm regards, Shane
Hi Matthias,
I am very sorry you had some issues regarding your recent order. This is not the experience we want for our customers! I have contacted you via email to resolve these matters. I look forward to hearing back from you! -Sharon
Hello Jason,
Thank you for contacting our team and sharing your feedback on your experience. Our team is grateful for the chance to review how we can make this right. We reached out with a request to help locate your order. Please reach back out with your order number, and we can take a closer look into this for you. Best, Madison
Hello Chris, Thank you for taking time to provide feedback. I am so sorry for the unexpected delay of your order and I have reviewed your order and emailed you at the email address that was on the order to provide assistance. We sincerely apologize for any inconvenience and look forward to your response. Sincerely, Courtney
Hi, Stephanie. We apologize for this experience with promotions. To better assist you, we have requested additional information. Please respond to that request at your earliest convenience. We hope to hear from you soon. Sincerely, Morgan