我在过去 3 个月里购买了 10 件 T 恤,今天我收到了 2 件 T 恤,它们的前半部分宽 21 英寸,这意味着它要么是我和我妻子一起穿的,要么去找一个进攻性的前锋作为礼物送给他们。它们是不可退货的。对我来说,这是一种非常不道德的减少库存的方式。请注意,当您订购一件大号衬衫时,您可能会为您的孩子购买一个帐篷。刚刚被电话支持震惊了。他们通过贴错标签来转移产品并最终完成销售。
Fanatics 回复2026-05-11
Hello Rick, I am very sorry for the issues you went through with this purchase and would love to assist but need further info to locate this purchase. Please provide us the requested info associated with this review, and we will gladly reach out to you and better assist. Thanks, Shane
如果我能给零星我会的。 7 周前订购了一件 I 大学决赛四强球衣。反复收到有关“生产问题”的电子邮件。骗子。现在收到一条“我们缺货,您的订单已取消”的消息。客户服务没有任何帮助。零。然而,当你用谷歌搜索这件衬衫时,Fanatics 仍在为它做广告。永远、永远不要从这个网站购买。完全欺诈。
Fanatics 回复2026-05-11
Hi, Carol. We appreciate your feedback, and we are sorry for your experience. We have reached out to you via email. We hope to hear from you soon. Sincerely, Morgan
Hello Cicely, I am very sorry for any issues regarding this matter, as this is not the experience we want for our fans. For this, please contact [email protected] for further assistance to be received. Warm regards, Shane
Hello Taylor, Thank you for reaching out and taking the time out of your busy day to provide us with feedback. I do apologize for any inconvenience this may have caused you. This is not the experience we want for our Fans; I am happy to help. We reached out for more information to resolve this for you, as we were unable to locate the order. We hope to hear from you soon. Sincerely, Sam
Hello Chris, I am very sorry for any issues you've gone through and would love to assist you, but you need further info to locate this purchase. Please provide us the requested info tied to this review, and I will gladly further assist you! Warm regards, Shane
Hello Brian, Thank you for your updated review. I apologize that this issue has not been tackled. We reached out through Trustpilot for more information on May 10, 2026, since there was no order number in your original post. I have reviewed your order number in your update and emailed you at the email address that was on the order. We sincerely apologize for any inconvenience and look forward to your response. Sincerely, Courtney
Hi Keith,
I am very sorry you had some issues regarding your gift card. This is not the experience we want for our customers! I have contacted you via email to resolve these matters. I look forward to hearing back from you! -Sharon
Hello Akbar. We are sorry this happened. To better assist you, we have requested additional information. Please respond to that request at your earliest convenience. We hope to hear from you soon. Sincerely, Morgan
订购了 2 包 Topps Now WBC 卡。 2个月后,我收到了1包,还有1个未密封的包裹,里面除了一张收据什么都没有。美国邮政局用红墨水盖章,上面写着“收到未密封”人工智能客户服务告诉我,我必须等待更多天,直到卡片到达时他们才能采取任何措施。幻想到处都是垃圾。 MLB需要抛弃他们
Fanatics 回复2026-05-07
Hello Steven. We are sorry this happened. To better assist you, we have requested additional information. Please respond to that request at your earliest convenience. We hope to hear from you soon. Sincerely, Morgan
Hi Matt,
I hope you’re doing well! We’ve reached out to gather more information about your situation but haven’t heard back from you yet. When you have a moment, please provide us with the details so we can assist you further.
Looking forward to your response!
Hello Andy, I am very sorry for any issues you've gone through and would love to assist but need further info to locate this purchase. Please provide us the requested info tied to this review, and I will gladly assist you and make things right! Thanks, Shane
Hello Booby, I am sorry for any inconvenience you have experienced. We contacted you for further information since we are unable to locate your order, but we have not heard back. If you still need assistance, please let us know and provide further details so that we can locate the order. Sincerely, Stacy
Hello Ulrywalter,
Thank you for taking the time to share your feedback with us—we truly appreciate it.
This team primarily supports online retail orders. For the best assistance with your concern, we kindly recommend reaching out to our dedicated team at [email protected]
, where they’ll be happy to assist you further.
Please don’t hesitate to reach back out if there’s anything else we can help with.
Sincerely,
Crystal
Hello Valen, Thank you for reaching out and taking time out of your day to provide us with feedback. I do apologize for any inconvenience this may have caused you. We reached out for more information through Trustpilot since we were unable to locate the order. We hope to hear from you soon! Sincerely, Courtney
Hello Austin, Thanks for reaching out - I’m happy to help with this. I hope you're doing well. I've looked into your concern, and I'm sorry to hear that you need assistance with your Fanatics Betting and Gaming account. As I am reading your message, I understand how important this is for you. I’ll take this from here and make sure we get it resolved. Unfortunately, you have contacted the customer service team that handles online order issues, and we are unable to help with any issues related to your Fanatics Betting and Gaming account. Please reach out to [email protected] for more help with your Fanatics Betting and Gaming account. We apologize again for the inconvenience, and we hope to hear from you soon. Sincerely, Sam
Hello Andrew, I am very sorry for any issues regarding this purchase from us, and an email has been sent to further assist you regarding this matter. We look forward to connecting with you! Warm regards, Shane
Hello, Ashley. Thank you for providing the details needed to assist, and we are truly sorry for this experience. We have emailed you to help with this situation further and hope to hear from you soon. Sincerly, Morgan
Hello Charlie, Thank you for the opportunity to assist — let’s work through this together. I hope you're doing well. I've looked into your concern, and I'm sorry to hear that you're not happy with our return/exchange policy. I have reviewed your order and sent you an email to the email address that was on the order. We apologize again for the inconvenience, and we hope to hear from you soon. Sincerely, Sam
在马林鱼队发布的那天,我订购了一件青色的马林鱼队球衣。我的尺码有货,但没有售完。我还订购了一顶佛罗里达马林鱼队的低调帽子来搭配球衣。我知道球衣将在晚些时候发货。快进几周,我收到一封电子邮件,说明我的球衣被延误了,这不是什么大问题。几天后我检查订单,发现订单已被取消。如果我没有再次检查,我仍然会觉得我的订单即将到达。我打电话给客户服务部,他们解释说球衣已经超卖,并且没有实时跟踪库存的方法。客户服务代表瓦莱丽和卡洛斯继续告诉我,我的速度不够快,另一位客户“抢先”了我。他们只给了我 30% 的优惠券来缓解我的麻烦。而且,当他们和我打电话时,他们的系统很容易就会崩溃。我在与瓦莱丽交谈时要求与主管交谈。经过多次尝试,我终于与埃里克交谈,他告诉我,他无法回答为什么在显然没有任何库存的情况下接受我的订单。 Eric 很棒,回答了我的问题并给了我 50% 的优惠券。我看过很多评论,说超卖已经发生过很多次了。我确实在 Fanatics 上花费了数千美元,并且我很犹豫是否要在他们身上再花一分钱。底线是……没有单独的电子邮件告诉我我的订单已被取消,也没有删除已售完的球衣尺码。我的情况充其量是误导性的,而且是糟糕的生意。加油鲁宾,你可以做得更好。
Fanatics 回复2026-04-19
Hi Buck,
I am very sorry you had some issues regarding your recent order. This is not the experience we want for our customers! I have contacted you via email to resolve these matters. I look forward to hearing back from you! -Sharon