fnp.ae

Dear Aida, We sincerely apologize for the disappointing experience you had. We understand how upsetting it must have been to receive flowers that did not meet your expectations, and we regret that the replacement bouquet also fell short of the quality you deserved. Please share your order number with us at [email protected] or via WhatsApp at +971 56 311 4488. Our team will investigate the matter on priority and work towards resolving it as quickly as possible. Regards, Team fnp.ae

Dear Maryna, We sincerely apologize for the disappointing experience you had. We understand how frustrating it must have been to experience a delay despite paying for express delivery, the difficulty in reaching our customer service team, and the inconvenience caused while trying to cancel your order. This is certainly not the experience we strive to provide. Please share your order number with us at [email protected] or via WhatsApp at +971 56 311 4488. Our team will investigate the matter on priority and work towards resolving it as quickly as possible. Regards, Team fnp.ae

Dear Preethi, We sincerely apologize for the disappointing experience you had. We understand your concerns regarding the quality of the items included in the gift hamper, especially as it was intended for your young son during his hospital stay. We appreciate you bringing this to our attention, as the quality and safety of our products are extremely important to us. Please share your order number with us at [email protected] or via WhatsApp at +971 56 311 4488. Our team will investigate the matter on priority and work towards resolving it as quickly as possible. Regards, Team fnp.ae

Dear Sushma, We sincerely apologize for the disappointing experience you had. We understand how frustrating it must have been that your Father's Day order was not delivered and that you were contacted for delivery only after the occasion had passed. We also regret the inconvenience caused regarding the payment deduction and the delay in resolving your refund request. This is certainly not the experience we strive to provide. Please share your order number with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority and work towards a resolution as quickly as possible. Regards, Team fnp.ae

Dear Olga, We sincerely apologize for the disappointing experience you had. We understand how frustrating it must have been that your birthday gift was not delivered as scheduled despite your confirmation to proceed with the available packaging. We also regret the lack of timely updates and the delay in addressing your refund concerns. This is certainly not the experience we strive to provide. Please share your order number with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority and work towards a resolution as quickly as possible. Regards, Team fnp.ae

Dear Grace, We sincerely apologize for the distressing experience you had. We understand your concerns regarding the delivery issues, the handling of your complaint, and the repeated contact you received. We also regret the concerns you raised about your privacy and personal information. This is certainly not the experience we strive to provide, and we take such matters very seriously. Please share your order number with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority, conduct a thorough investigation, and work towards a resolution as quickly as possible. Regards, Team fnp.ae

Dear Anahita, We sincerely apologize for the disappointing experience you had. We understand how upsetting it must have been to receive flowers that were not fresh and did not match the presentation shown on our website. This is certainly not the experience we strive to provide. Please share your order number with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority and work towards a resolution as quickly as possible. Regards, Team fnp.ae

Dear Dr GT, We sincerely apologize that your experience did not meet your expectations. We understand your disappointment and regret any inconvenience caused. This is certainly not the experience we strive to provide. Please share your order number with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority and work towards a resolution as quickly as possible. Regards, Team fnp.ae

Dear Kiran, We sincerely apologize for the disappointing experience you had. We understand your frustration regarding the delivery, the lack of accountability, and the customer service you received. This is certainly not the experience we strive to provide. Please share your order number with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority and work towards a resolution as quickly as possible. Regards, Team fnp.ae

Dear Jagriti, We sincerely apologize for the disappointing experience you had. We understand how frustrating it must have been to face payment issues, receive failed payment notifications, and then see the orders being processed for delivery after the occasion had already passed. We also regret the confusion regarding the order status and the inconvenience caused. This is certainly not the experience we strive to provide. Please share your order number(s) with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority and work towards a resolution as quickly as possible. Regards, Team fnp.ae

Dear Dima, We sincerely apologize for the disappointing experience you had. We understand how upsetting it must have been to know that the gift sent for your mother’s birthday arrived partially damaged, and we regret that your complaint was not addressed as expected. This is certainly not the experience we strive to provide. Please share your order number with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority and work towards a resolution as quickly as possible. Regards, Team fnp.ae

Dear Neha, We sincerely apologize for the extremely disappointing experience you had. We understand how frustrating it must have been to receive an order that did not match your expectations, with multiple items missing, personalization concerns, and difficulties while trying to reach our customer support team. We also regret the inconvenience caused due to the refund and communication issues. This is certainly not the experience we strive to provide, especially for our regular customers. Please share your order number with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority and work towards a resolution as quickly as possible. Regards, Team fnp.ae

Dear Rudra, We sincerely apologize for the disappointing experience you had. We understand your concern regarding the delayed delivery and the quality of the cake received, including the taste and freshness issues. This is certainly not the experience we strive to provide, and we regret not meeting your expectations. Please share your order number with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority and work towards a resolution as quickly as possible. Regards, Team fnp.ae

Dear R K, Thank you for your wonderful feedback. We are delighted to hear that Rhoby was able to assist you with placing your order and provide a smooth experience. We will surely share your kind words with Rhoby. We truly appreciate your support and look forward to serving you again. Regards, Team fnp.ae

Dear Nadia, We sincerely apologize for the disappointing experience you had. We understand how disappointing it must have been to receive flowers that were not fresh and did not meet the quality expected for your birthday celebration. This is certainly not the experience we strive to provide, and we regret the inconvenience caused. Please share your order number with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority and work towards a resolution as quickly as possible. Regards, Team fnp.ae

Dear Afra, Thank you for your wonderful feedback. We are delighted to hear that Rhoby was able to assist you and provide professional service. We will surely share your kind words and appreciation with Rhoby. We truly appreciate your support and look forward to serving you again. Regards, Team fnp.ae

Dear Mohd, We sincerely apologize for the disappointing experience you had. We understand how frustrating it must have been to wait for your Mother’s Day gift delivery without receiving timely updates, especially for such an important occasion. This is certainly not the experience we strive to provide. Please share your order number with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority and work towards a resolution as quickly as possible. Regards, Team fnp.ae

Dear CEST. SAUVAGE, We sincerely apologize for the disappointing experience you had. We understand how frustrating it must have been to receive broken or incomplete orders and face difficulties while trying to get assistance from our team. We also regret the inconvenience caused during your interactions with our customer support team. This is certainly not the experience we strive to provide. Please share your order number with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority and work towards a resolution as quickly as possible. Regards, Team fnp.ae

Dear Barbara, We sincerely apologize for the disappointing experience you had. We understand how upsetting it must have been, especially while celebrating your mother’s 84th birthday, to receive a damaged cake and flowers that did not meet the expected quality. We also regret the delay in addressing your concern and understand your disappointment, particularly as a long-time valued customer. This is certainly not the experience we strive to provide. Please share your order number with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority and work towards a resolution as quickly as possible. Regards, Team fnp.ae

Dear Nagham, We sincerely apologize for the extremely disappointing experience you had. We understand how concerning it must have been to receive a cake that did not meet the expected quality standards and to hear about the health concerns you and your family experienced afterward. We take such feedback very seriously, and this is certainly not the experience we strive to provide. Please share your order number with us at [email protected] or WhatsApp us at +971563114488, and we will review the matter on priority and investigate the concern thoroughly to work towards a resolution as quickly as possible. Regards, Team fnp.ae