我真该先看看评价再买的…
真希望下单前能先看看评价。订单拖了又拖，发货也不及时，那帮人好像根本不在乎。我现在已经是前顾客了。
关于 Fanatics
数据更新- 网站
- www.footballfanatics.com
- 分类
- 运动的
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 11 条评价
- 差评回复率
- 0%（0/93 条）
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Fanatics靠谱吗？
Fanatics（www.footballfanatics.com）在 OK.one 的综合评分为 1.3 分（满分 5 分），基于本站收录的 100 条用户评价，属于运动的分类，口碑较差。87% 的评价为 1 星，差评比例偏高；商家尚未回复差评；近 12 个月新增 11 条。数据最后更新于 2026-08-26。
用户怎么说
收到错的外套了
Recieved the wrong coat, still waiting for my other package, waiting for them to answer so I can return the item. Also was charged more without my knowledge and was told lies why I was charged extra
别从他们那买
I can't believe it is taking over a month to get my Tampa Bucs masks and my Lightning masks will be over two months. If you don't have them in stock you should have let me know. This was my first order with Fanatics. So dissatisfied with your service!!
退货政策太坑钱
Bought the annual version of my favorite college T-shirt in the same size as last year. The style had changed and the new one was way too big. Cryptic instructions on the website for returns. $10 charge to use their return label but no address on the package or the website for return shipping otherwise. This is my second poor experience with returns. Never again!
别从这家公司买！
Purchased a new hoodie, loved it until we washed it - it literally fell apart!. There are literally a dozen huge holes in the fabric, both layers of the fabric. after only the first washing. Never seen anything like it. Washed as usual with the rest of the laundry, nothing else in the load was off, just lots of red material scraps which had disintegrated from the hoodie. I made the mistake of not reading the reviews, as I thought Fanatics was a reputable company. Today, their 1-star rating is 76%, that's not counting the comments I see stating those who would give them NO STARS - LIKE ME. Ugh.
骗子。别浪费钱
垃圾。夹克穿了两次就散架了。不接受无原标签退货，还要收退货运费。客服态度恶劣。如果你想把钱扔水里，就来这里吧。学到了教训。以后买之前一定要看评价。
服务太烂了
太糟糕了！我提前很久就订了一件超级碗T恤，结果比赛结束后一周才收到。客服完全帮不上忙！！我再也不会从他们那里下单了。
Item 2616506 女士连帽衫
商品编号2616506女士连帽衫图片展示的是一件看起来光亮闪亮的连帽衫，里面是灰色内衬。我们收到的却是一件普通连帽衫，卫衣面料，只是丝网印的logo。非常失望，实物和图片完全不符。他们虽然给了我部分退款，但在我看来这就是虚假宣传。
质量差
2019年8月买了一件带数字的T恤。T恤背面的数字开始脱落。花了25美元买这件T恤外加运费，当我打电话要求换货时，他们告诉我因为退货政策，他们什么都做不了！4个月数字就没了，这不对！我只是想要换一件！买他们的东西要小心！太糟糕了！
最差的客服和发货服务
最差的客服和发货服务。没有海外配送的条件。总是空头承诺。
2019年12月31日我订了一款National…
2019年12月31日我订了一件国家冠军赛T恤（比赛是2020年1月13日），还买了其他三件商品。其他东西都按时到了，但这件T恤要等到比赛结束才能到！！这完全没意义！我打过客服，被告知这是因为它是"特殊订单"。你们干嘛要生产比赛日T恤却没法在比赛日前送达？？？
我从没跟他们出过问题！
我以前从没跟他们出过问题！！但现在我不得不说，我遇到了。我从他们那儿订了一件连帽衫，前面是爱国者队，我选的名字和号码在后面。昨天收到货，氨水味很重，颜色也褪色了。今天洗了之后，连帽衫上起了毛球，名字和号码看起来像穿了5年一样。我受够了，钱都花了，没必要退回去，因为我等了两周才收到这个，而且我担心会收到更糟的东西！
我儿子就想要特定的一双…
My son wanted one specific pair of shoes for Christmas and his grandmother ordered them on December 3. When they hadn’t arrived by December 21st, I emailed. They replied that the order was due for delivery on the 24th and gave me two websites to track the order but my order number didn’t work in either link. Now it’s been three and a half weeks since I emailed originally and 2 weeks since their latest possibly delivery date and three days since I last emailed them with no response. Still no shoes.
虚假承诺
I have purchased items from Fanatics before and have never had a problem. I ordered a couple things on December 16th under the "Guaranteed by Christmas or it's Free" banner and figured I had plenty of time to get it by the 25th. I was originally promised delivery on the 18th but it never showed. On the 23rd I checked in with the online chat on their website where I was also guaranteed by the 25th "or free". The package did not arrive until the 28th so I called. At first I was told they would only refund the shipping amount. When I asked to speak with a manager, they finally came back and said they would only refund up to $65 and that was the "fine print". The fact that I had nothing to give 2 people on Christmas, had to spend time trying to track the package down then try to get a refund when they "guaranteed free" is beyond aggravating. I will not purchase from this site again.
有史以来最烂的客户服务！！
Worst customer service EVER!!! The so called corporate phone number does not accept calls which is beyond ridiculous!!! The company sends out damaged products and then when that item is no longer in stock they offer a similar product for the EXACT same price that you paid for the damaged product...however that is a COMPLETE lie...the clock I ordered was $29.99 and then I had 40% off so the finale price was $19.07...I’m stuck have to pay 32.69 for the similar clock...last time I checked that’s not the price I paid for the original product...when I called in since I haven’t even seen the credit back in by bank account I was told that I only get $15 off the similar clock...so the first supervisor I spoke to lied to me...the representative that told me about the $15 off was rude and put me on hold while I was still talking...the supervisor who came on the phone was rude and told me he could not do anything about the representative that was rude and that there was nothing else that could be done about my order...NEVER ordering from this company again...I am SHOCKED that they are still around
如果可以的话一颗星都不给
如果可以的话不给星星。Stanley Cup Champion Blues 没有 fitted hats 可选。NHL 把灵魂卖给了魔鬼。这些人太烂了。也联系不上他们。
退货费会把你订单退款全扣光
当然可以退货……但会收你退货运费标签费和手续费，而且哦真糟糕……一旦我们收到商品，我们就没什么欠你的了。 打了45分钟电话，之前试图和自动回复'聊天'。这家公司就是个笑话。
别给自己添堵！钱花别处吧
Save yourself the aggravation! I'd give them zero stars if possible. My mother ordered me an eGIFT CARD, what could be simpler? As the recipient, I got an order number, but nothing else. My mother got nothing. No email or order confirmation. I tried to use all available tracking methods, track my order, etc... I tried to use the Chat feature, but it says "all of our Fan Advocates are busy chatting with other Fans at this time." I called the 800 number where I was on hold for an hour. When I finally got through to a human, (who seemed quite nice actually) she put me on hold to check on something and I was mysteriously disconnected. I should add that I was nice to her. I didn't yell at her or even give her a hard time. It's not her fault that her employer sucks. My advice? Spend your hard earned money elsewhere.
无任何保障——买家小心
客服太烂了。订了5件碗赛/分区冠军赛的商品，只到了1件——另外4件被退回了，因为USPS不送我们那片区域（包裹全走的FedEx smart post）。我试了好几个小时连在线聊天，打了好几次电话，结果全被挂断，还让我转在线聊天。6小时后再试，终于连上了，结果对方超级没礼貌，问我能不能识字之类的，然后直接挂断。她一直说我地址填错了，但我地址没错啊。我清楚我的地址，而且确实有一个包裹送到了。之后2小时我又找了4个不同的客服，全没用（又一个没礼貌，直接挂断）。总之……我得等10天才能退款，然后重新下单，但也没保证FedEx或UPS会来送。我再也不从他们家买了。永远不。
沟通差，从不准时
真不知道他们为什么要发带承诺送达日期的物流信息，因为这根本没用，基本上毫无意义。我不会再从他们家买了。
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