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Fotor

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551 条评价

3.1551 条评价
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关于 Fotor

数据更新
网站
www.fotor.com
分类
爱好与工艺品
所在地
中国
状态
待认证
近 12 个月
376 条评价
差评回复率
33%(75/228 条)
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商家自述

Fotor is a leading global online photo editor founded in 2012. With more than a decade of expertise in photo editing and graphic design, Fotor has evolved into a comprehensive AI-powered creative platform spanning AI image generation, AI video creation, and conversational AI-assisted workflows.Today, Fotor serves more than 800 million users across 200+ countries and territories and processes 3.05 million images and videos worldwide each day. Building on this global scale and deep expertise in visual processing, Fotor has unveiled its AI Vibe Marketing Platform. Through Product Visuals and Growth Visuals, the platform helps businesses streamline product imagery, marketing campaigns, and social content creation at scale

以上内容由商家自行提供,未经平台核实。

Fotor靠谱吗?

Fotor(www.fotor.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 551 条用户评价,属于爱好与工艺品分类,口碑一般。评价两极分化:53% 给出 4 星及以上,同时 36% 打了 1 星;商家回复了 33% 的差评;评价主要围绕使用体验、产品、应用。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the platform is extremely user friendly and straightforward for beginners who want to edit their personal images. People really enjoy experimenting with the various creative tools to produce fun visuals and interesting digital design projects. Some reviewers were not happy with unexpected charges linked to the auto renewal policies and billing terms. Consumers also shared frustration regarding credits expiring too quickly and difficulties managing their active subscriptions over time. Others noted occasional technical bugs with specific photo editing functions like erasing backgrounds or upscaling images.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

PayPal saved me

I got a very lucrative offer on fotor, it's 30% off..it's like just 799 Indian rupees for a year, it's not much so I plunged for the payment. I got two payment options, credit cad and PayPal. I used my PayPal and after I logged in, PayPal showed 2300 Indian rupees for an years, what the heck! showing my $9 on the website and actually charging me $31. I am lucky not using my Credit card for fotor and chose PayPal.

Paid for nothing

Paid for nothing, not getting a refund. Company is a scam! I had been trying to get some AI generated photos for LinkedIn headshots, the photos look so bad! When I tried again, same thing, more awful expensive photos. I emailed them saying this program isn’t working for me and they said sorry not sorry, we’re keeping your money

A Bunch Of Scammers

I started using the Fotor AI free version to edit my jewelry images. When I ran out of editing credits I was unable to edit my images. So, I decided to purchase a subscription (49.72 CAD) for the year. I purchase the subscription on May 16, 2025. I thought once I paid for a subscription I would not have to keep purchasing credits when I ran out, but noooo. I ran out of editing credits and was not able to edit my images unless I bought more credits separately from the subscription I've already purchased. As that was not gonna work for me, and I found it absolutely ridiculous, I cancelled the subscription on May 20th, 2025 and requested a refund form Fotor. Upon requesting a refund I got this message from Fotor. "As your purchase was made through Google Play, we kindly want to let you know that all payments and refunds are managed directly by Google Play. Unfortunately, we do not have the ability to access or process Google Play transactions from our end". So, I requested a refund from Google Play. Google sent me an email with the purchase transaction number and informed me that I should contact the developer of Fotor. So I did, and again this is the message I got from Fotor. "We understand your concern and we truly want to help. However, since the payment was made through Google Play, which is a third-party platform, we do not have the ability to access or manage their payment system." I just wish I had done my research and found these other reviews before purchasing a subscription from Fotor. They are a bunch of scammers and thieves. I will be filing a dispute with my bank to try and retrieve my money from them.

company is a SCAM

Tried the app after being lured for the 7 days free trial. I remember for sure that the charge would be after the 7th day. Before I was able to cancel the subscription, I was charged for a year worth of subscription A$53.99 a day earlier. Contacted the chat only to be answered by AI. Emailed the support, only answered the next day blatantly said that I have missed the trial period and there's no refund from the annual charge. Given link to the Terms & Conditions but it was not readily available on the individual account nor there was no copy of agreement sent to email or confirmation when joining the trial. There's no kindness in the tone. When I checked the review, I realized to have been scammed by this dodgy company. Since the company based in Chengdu, China (CEO - Tony Duan), I found it hard to resolve this issue as there's no legitimate transparency to discuss with actual person to resolve the issue. Anyone on the same boat, please report this company to the International Consumer Protection and Enforcement Network (ICPEN). Please also consider reporting this issue to the national Fair Trading and Consumer Commission.

Disappointing Customer Service – No Flexibility or Understanding

I signed up for a trial and forgot to cancel before it ended, something that’s happened to me a few times over the years with other services. In every other case, companies were more than happy to issue a refund when I explained the situation, especially since I hadn’t used the service after the first day. Fotor, however, was the first company I’ve dealt with that flat-out refused. Despite canceling immediately after realizing the charge, they pointed me to their policy and offered no flexibility or goodwill. The response felt cold and dismissive, and I walked away with the clear sense that customer satisfaction is not a priority here. If you’re considering signing up, be aware that they strictly enforce their policy with no room for genuine mistakes, even when the service goes unused. I won’t be returning, and I wouldn’t recommend Fotor based on this experience.

I cancelled my free subscription the…

I cancelled my free subscription the same day it started. The program didn´t work for me and I didn´t want to be charged. Seven days later I was charged despite cancelling the service the same day as starting. When I complained about the billing, I was dismissed by a bot saying no refunds after the trial period ends. Then it made me confirm cancellation 4 times before cancelling.

Don't subscribe to Fotor

If you are seeking an AI video enhancer, then Fotor is a rip-off. I carefully checked various products and found Fotor easy to use and pretty good at enhancing video. On that basis, I took out an annual subscription for Fotor Pro+ A$119.99 and commenced enhancing a collection of old travel videos. I immediately encountered a problem when after uploading one short enhanced video, I could not upload any further videos. It was then that I discovered that the Pro+ subscription provides only 300 credits per month and I didn't have enough left to do any more. In other words, a A$120 subscription would allow me to enhance about 12 very short videos in a year. I have cancelled my subscription but have little hope of a refund.

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