Fotor is a leading global online photo editor founded in 2012. With more than a decade of expertise in photo editing and graphic design, Fotor has evolved into a comprehensive AI-powered creative platform spanning AI image generation, AI video creation, and conversational AI-assisted workflows.Today, Fotor serves more than 800 million users across 200+ countries and territories and processes 3.05 million images and videos worldwide each day. Building on this global scale and deep expertise in visual processing, Fotor has unveiled its AI Vibe Marketing Platform. Through Product Visuals and Growth Visuals, the platform helps businesses streamline product imagery, marketing campaigns, and social content creation at scale
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the platform is extremely user friendly and straightforward for beginners who want to edit their personal images. People really enjoy experimenting with the various creative tools to produce fun visuals and interesting digital design projects.
Some reviewers were not happy with unexpected charges linked to the auto renewal policies and billing terms. Consumers also shared frustration regarding credits expiring too quickly and difficulties managing their active subscriptions over time. Others noted occasional technical bugs with specific photo editing functions like erasing backgrounds or upscaling images.
I foolishly paid for Pro thinking everything would be available - it's not!
Wanna create an AI headshot as a pro member ? - NOPE - you'll need to pay even more to these greedy scammers.
The quality of output is also very hit-and-miss - mostly poor.
Save your money and avoid Fotor, there's much better out there, with less greed.
Scammers refuse to pay refound even tho i used 1 day app i forgot cancel 7 day trail and under 1 h after taking my 79.99€ i asked for refound they refuse to cos '' policy'' this website pray on people for money
I tried their 7day free trial, I tested 1 old wedding photo. A faded print from the 1970's. The results were worse than the original.
I immediately tried to cancel the free trial.
I used their webpage and clicked "cancel" ..... nothing, I've tied their chat line, it can't answer subscription question.
I've tried to ask a question, it won't let me ask unless I have transaction number, which hasn't been provided.
I can't find an email address.
Absolute grade A scam, avoid at all costs!
Avoid at all costs. Their AI service is garbage and the online photos are not real!
Created absolutely unusable photos, and refused the refund since “AI is just a small part of what we do.” Well its the only part I wanted and it sucks. These people are thieves
The worst and most fraudulent website.
They make it impossible to cancel your subscription during your free trial period. You have to first pay and then argue for a refund that is not automatic. I tried to cancel 5 minutes after I signed up after realizing the function that I was trying to use did not work. They scam you by saying that the subscription does not start during the free trial period. When you try to cancel during the free trial period, there is no subscription. They already have your credit card information. After the free period ends, your credit card is immediately charged. You are no longer in the free trial period.
Not only is this a scam, but the app is worthless.08
Disgraceful company, total scammers, do not use, they take money and scam, don't trust the "free 7 day trial" website should be shutdown, Paypal informed.
It doesn't let me use the AI unless I get a free trial. So I did, I signed up to it but got disappointed quickly because the stuff I generated kept saying it was successful, but I couldn't find them anywhere. So I went to cancel the free trial, but there is no cancel button anywhere. There is only a button telling me to immediately skip to the paid version, and warns me I'll be billed immediately. So I'm stuck and I'm doomed. This is a scam and as far as I know, I can't reverse it, because I didn't realize they state this stuff in the fine print before you sign up for the free trial, so PayPal won't help since technically this is "legal". So I'm going to be FORCED to pay $89.99 for horrible broken features I will never use. Horrible, scammy website.
Costs an annual fee just to try it out, ... and it's mediocre
I thought I was taking out a 1 month subscription with Fotor just so I could see how good it was at restoring an old photo. The monthly rates appeared in a large font and seemed quite reasonable. It was only an hour later I found the website had charged a whole year to my credit card. Yes, I did find then that the website stated in small faint writing that the fee was charged a year in advance. Anyway, the website produced mediocre results with my old photo, and now it will not allow me to terminate the subscription.
Absolutely despicable. Had to enter credit card for free trial. None of the features worked as I expected so went to cancel my trial the same day before I was charged. Pop up screen made me accidentally instant upgrade to the pro version instead. I immediately cancelled and tried to get a refund. After multiple back and forth emails they refused to refund me even though I didn’t use any of the provided services that don’t work to begin with. Had to dispute the charge through my credit card.
The software from FOTAR was exactly what I was looking for. I was ready to purchase the software rights for $39.99 about 2 weeks ago. HOWEVER, my bank flagged this as a possible fraud. After three attempts to bill me over the span of 10 days, I contacted my bank, and cancelled my CC, before the charge went thru. Looking at the reviews from others, I am SO HAPPY I cancelled my CC instead of getting charged.
Misleading Trial, Hard to Cancel, and Poor Quality — Avoid Fotor!
I want to warn others about how Fotor handles subscriptions — it feels like a trap.
I downloaded the app through the App Store and started a free trial. It seemed straightforward, but when I wanted to cancel, I realized the subscription wasn’t visible under my iPhone subscriptions. That’s because Fotor redirects you to a separate website, which makes it harder to find and manage your subscription.
They didn’t send a confirmation email, and when I tried to unsubscribe, I had to go through a long process of navigating different pages. Their unsubscribe link sent me to a site that didn’t even work properly on my phone — the cancel button was either missing or unclickable.
Instead of taking one minute to cancel, I ended up spending over an hour looking for ways to get out of the subscription. I had to email their support and take screenshots as proof, just in case they charge me later.
Honestly, this is not how a transparent and respectful company behaves.
Also, the app itself was a big disappointment. It sounds impressive in the description, but it’s not better than the basic editing tools already built into the iPhone.
💬 In short:
• Misleading setup
• Hard to cancel
• Poor customer support
• Low-quality app
Please be careful. This kind of practice erodes trust.
The 'free' face swap turned out to be an annual renewing subscription. As the feature did not work satisfactorily I thought I cancelled the invitation to join but apparently I did not.
I recommended to PayPal that they suspend their connection with this outfit. £28 down the drain!
Automatically renews your subscription without notifying you before the charge. Then they have the audacity to say, "No REFUNDS" and "NO CREDIT" for the coming 11 months that we already charged you for. Thieves. Scammers. Unethical. I do not think what they are doing is legal in Texas. Here is what they emailed me. "Our product operates on a virtual subscription model, which becomes effective upon full payment by the customer. We regret to inform you that, in accordance with our current service policy, Fotor does not offer refunds for fees that have already been paid. For further details, please refer to Article 6.1.2 (Subscription) in our Terms of Service."
Do not use their service!
No one should be using this company. I forgot that I had a yearly subscription with them and noticed a charge in my credit card. The same day as the charge, I cancelled and sent a refund request to them and they denied it.
They only send out reminders when you have already canceled an active subscription in order to get you to repurchase, but do not send out notices when you are already signed up to let you know it is going to be renewed and that you will be charged. I am so sick of companies like this that use these kinds of dishonest tactics. Also, and perhaps most importantly, the product is not very good. I found a much better and more precise program to do what I need.
ABSOLUTELY TERRIBLE SERVICE - Ripped Off, No Product, No Refund!
I am writing this review out of pure exasperation and anger. My experience with Fotor has been nothing short of a nightmare, and I want to warn everyone considering using their services.
On July 7, 2025, I purchased the "avatar rich package 20" for 9.99 EUR through their in-app service. The payment went through, my money was taken, but the promised AI headshots? They never appeared in my Fotor app. My project section remains completely empty, as if I never bought anything.
I immediately tried to get a refund through Apple, explaining that the service was never delivered. Apple rejected my refund request not once, but twice.
Then I contacted Fotor directly, providing them with my correct iCloud email, and the Apple invoice proving my purchase. Their response? They claimed the headshots had been generated and told me to check "My AI Creations." I did, and guess what? Still empty. They then suggested a "system error" and told me they "reset my task" and to check another link for pending tasks. Again, nothing.
After all this back and forth, Fotor's final solution is to tell me to go back to Apple for a refund, the same Apple who has already denied me twice!
This is an utterly unacceptable situation. I paid for a product I never received. Fotor is pushing me back to Apple, and Apple won't refund. I'm stuck in an endless, infuriating loop, out of pocket, with nothing to show for it but wasted time and extreme frustration.
This is not how a legitimate service operates. It's a complete failure to deliver on a paid service and a refusal to take accountability for it. Do yourself a favor and avoid Fotor at all costs unless you want to risk losing your money for absolutely nothing. I am beyond disappointed, I feel completely ripped off.
AVOID AVOID AVOID. I trialed this on a free 7 day trial, it was rubbish so I cancelled the trail. Or so I thought. Turns out a year later they took £28.99 from my Paypal account. I raised this with Paypal and went through their dispute process. I also found out that they had taken a sum the year before, which I must have missed unfortunately. Having waited and gone through a lengthy resolution process with Paypal and providing a link to ALL these reviews Paypal sided with the seller. This is very annoying as more people are going to get scammed.
I am now appealing Paypals decision because no-one should be able to charge for a second year without some form of warning. It's bad enough being scammed of the first years money without realising.
Thought I Was purchasing monthly cancel anytime. Didn't like product and canceled within 30 minutes. Billed for a year, it is in fine print. Disputed charge with credit card company. Fotar fought it and I was charged. I asked Fotar for refund here is their response.
"Finally the bank stands on our side and we have won the dispute." What a scam of a company
Beware, smells scammy.
Had tools years ago who did this for free!
The subscription isn’t worth and quite hard to unsubscribe.
No information about the monthly charge like a invoice or something else!